Airwatch Store Reviews 

Ordered headphones for my daughter, very happy with the product. Arrived on time and provided with tracking on the parcel too. Would highly recommend

I purchased an Airwatch pro as a gift for my husband. He is absolutely delighted with the watch. He particularly likes the sleek design functionality and clarity of the screen and he would highly recommend this watch. Airwatch are an amazing company and go above and beyond with any queries or questions that you may have. Excellent efficient service.

DO NOT ORDER!!! Awful! They are not in France they are in China and when you receive your poor quality products that DO NOT work properly they say you need to return and pay for shipping which when I checked this afternoon from the UK is over £25.

Great customer service,
Prompt replies to queries

I purchased this watch as a Valentines Day gift for my husband, from the moment he opened it, he has really enjoyed using it.
The watch is easy to use, has a good alarm and the Step Counter is accurate. The supporting App allows him to add different watch faces too which is an added bonus.
All in all, it's been a good choice and my husband is considering getting the metal strap to use on evenings out. 😊

Brilliant customer service. The watch we bought stopped working. Without quibble they sent a new watch out straight away.

First one arrived broken but quickly dispatched new one

I was not happy with product so messaged them, response was quick and said they will send a replacement. Good Customer Service

There were difficulties with the product, but the support service promised to send a new product. I'm glad the issue will be resolved quickly

SCAM!!!! Avoid avoid avoid.

Great customer service, speedy response.

I ordered a smart watch which arrived on time and the watch was exactly of great quality and what I expected. However the one I received had a fault measuring heart rate and they offered me a replacement without any extra costs. They were quick to respond via emails. If you want the best reasonable priced smart watch pliz get it from Airwatch Store. I highly recommend.

Good customer service, cool looking headphones with quick delivery

Amazing, the customer service is good.

Good communications letting Mr know when item was despatched and progress on delivery.

Order never arrived, I was told leave a good review and we will replace as a goodwill. Otherwise we won’t replace for you. Avoid!

Ordered 2 different colour of smart watch but was sent 2 of the same colour. Customer service response was quick and they have kindly confirm to resend me another colour free of charge.

** DO NOT BUY FROM THESE PEOPLE.**

They say they're in France but they’re actually in China, and when they send the useless product they won’t replace it unless you leave them a positive review on Trustpilot. It tells the time, but that’s all it’s good for - the rest of the data has to be input manually or isn’t accurate. Total waste of money. Terrible product & disgraceful company. I wouldn’t even give them 1 star if I could leave a review without any.

We had an issue with our headphones, which we have had since September 2023. When we contacted Airwatch, they were very responsive (about 24 hours), engaged, reasonable, helpful and positive. A replacement pair is on the way. Thank you!