Airwatch Store Reviews 232

Excellent customer service, postage and packing updated every step of the way. The product is really impressive, vertical and practical. You won’t be disappointed.

Received our headphones on time as described. Quality is excellent. Sound is great for the price point. We did have an issue with our order, but this was promptly rectified when we contacted customer services via email. I would buy again.

This company is a fraud and only want your money , my watch broke in 3 weeks due to poor materials , when i reported this to them they said they would replace it if i left a 5* review on trust pilot. (Bribery)
I stupidly did this and now they are refusing to replace my item saying it was my fault . My watch has since turned a different colour in tge screen for some reason. Really bad product even worse customer service ! Avoid at all costs and go with garmin a top watch provider.

I ordered headphones and the order was placed on 18th March with the delivery stated as 5-7 days.

Today is 29th march and the product is still in transit with no signs of delivery.

The customer service has no idea about the date of delivery and they are not bothered about the inconvenience caused.

Very bad experience.

They’re handling the situation really well and taking all the right steps to make sure the customer is satisfied. It’s impressive how they’re turning things around!

Ordered the air max headphones towards the end of last year, and was very happy with the product - comfortable and sound quality is excellent. They’ve recently developed a fault in the battery but having emailed customer service, who were very helpful and prompt with replies, they have agreed to send me a replacement!

Unbelievable service , watch is brilliant has so many functions , great battery and the customer service is also 5 *. Can’t fault them

Really good watch deleivered on time and the best part really helpfull customer service
Thanks

They are scammers never buy of them they sent me a broken item and won’t give me a replacement or a refund.

Good headphones for a good price.
Hold charge really well.

Very good- start to finish ordering was simple, the product arrived quickly and is exactly what I expected from the pictures and description of the product.

Scam be aware of them
I made an order and tried to cancel after few hours even before processing and they refused and send me the order that I received after 9 days and then it was not the same as requested then they told me to write a good review and they will send me the right order I did that and after 2 weeks of another waiting they didn't send they need to think more

I recently purchased an Airwatch Pro Ultra 2.0 Smartwatch and overall, I’m really pleased with it. The design is very stylish, and it looks more premium than I expected for the price. I especially like the ability to choose and customise different watch faces, which makes it feel more personal and versatile.

The watch offers a wide range of functions, covering all the everyday features you would want from a smartwatch. The battery life has been impressive so far, lasting much longer than I anticipated, which is a big plus for daily use.

In terms of value for money, I think it delivers well for the price point.

I’ve also been impressed with the after-sales customer service. They were helpful, responsive, and quick to assist when needed, which adds extra confidence to the purchase.

Overall, a stylish, functional smartwatch that offers good value and reliable support.

The noise cancellation of the product is great and I have gone days without charging the battery of my headphones.

great experience on website products have brilliant quality and good battery life

great customer service

The company kept me informed and was very prompt with their response. The item ordered was as described was a delight to receive

Purchased some Wireless headphones Air Max which were such poor quality. Plastic, flimsy and poor quality. Requested to return the product and had to ship them to China which cost over £20.00. Have sent them off and supplied the tracking details - will have to see if I get a refund. Having now read other reviews i can only hope

Hi, Please can you respond to my message regarding a refund? Your email address isn't working and i have submitted a message via your contact form, but no response regarding a return / refund. Thanks Suzie Godfrey

Excellent product. Great value for money and good customer service