The SME New Business Account Executive (Ollie) was really on the ball. Just the right level of being attentive without being too pushy. Had a good grasp of concerns & queries I raised about cover.... Toon meer
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Lees wat reviewers zeggen
Craig was very helpful and knowledgeable. He understood the complexities of my needs and was able to resolve my urgent query quickly. He left me feeling like a valued customer and confident in his a... Toon meer
Kerry has looked after my families insurance requirements for a number of years now. Kerry always takes great care to ensure that our needs are met and that the appropriate cover is put in place. Tha... Toon meer
Michelle was really friendly, professional and explained everything really well, explaining things when I had questions very clearly. The quote was better than we were expecting and the whole process... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Arthur J. Gallagher & Co.
Contactgegevens
60143, Itasca, Verenigd Koninkrijk
- www.ajg.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Clear information and straightforward service
The person who handled our enquiry explained everything really clearly, was happy to provide clarification when I asked for it and made the whole process of arranging our insurance very straightforward and pain free.
Kendall was very helpful and explained…
Kendall was very helpful and explained policy benefits with clarity and efficiency!
Very professional company.
I changed to Gallagher last year as their prices were very competitive and the agents very helpful, willing to take the time to explain everything.
This year I was emailed in good time with renewal quotes and phoned to go over cover that I wanted. Kendall phoned at the agreed time and was really helpful and made the renewal easy.
I have recommended them to other people.
Christine was excellent
Christine was excellent, very knowledgeable and patient as we went through my companies portfolio
Calvin is very professional
Calvin is very professional, polite and knowlegable
Easy to deal with and easy to speak to…
Easy to deal with and easy to speak to our manager
Transparency
I spoke with Nathan, very helpful, and experienced person. Happy with my experience.
be careful with this company now
be careful with this company now, it used to be a good company now they changed, I been with them for about 10 years as a motor trader, now this year premium I paid in full in May now in September they ask photos of my cars location and the put my limit to only 3 cars. I never had this issue. They didnt even tell when I paid now they told me and I asked for cancellation amount they taken more than half for 4 months insurance. I am taking this further. Be careful they will call you and push you so much to cut you down
Kendall was excellent good value for…
Kendall was excellent good value for the money thank you
Buildings insurance
The adviser was informative, helpful and polite.
Processed quite speedily and to my satisfaction
Great sevice
Gallagher is a ghost office with no reps and no service
my insurance office was acquired by this company, and customer service went from weak to non-existent. all my reps left, i have no heard from any replacements so i have no idea whom to contact with questions or for renewals. it's been way too long to have this total blackout and no idea how to proceed on policies. so far, this is a terrible company with zero service standards, and i expect there will be no assistance at all if i have a covered loss.
Starting with Crombie Stephens
I started with Crombie Stephens Circa 1980. The provided excellent service. They then became Crombie Lockwood. Again, good service, though not quite as personal. Then along came Gallaghers and I thought "Uh oh". However, I have to say that the service has remained high and possibly improved on Crombie Lockwood.
Yes, thoroughly recommend Gallaghers.
PII renewal experience
Sam Hodgson made this years PII renewal a seamless experience. Very professional and responded to all my queries clearly and quickly.
Excellent customer service
The agent - Kendall - was extremely helpful and professional. She guided me through the process, and consistently displayed and efficient but empathetic approach. Excellent customer service.
Quick and easy to deal with
Quick and easy to deal with. A professional Service, which we will use again.
My initial enquiry was dealt with efficiently in a friendly manner
My initial enquiry was dealt with quickly and efficiently. I was called back the same day as promised and a different department took on my case. They were just as friendly, efficient and professional. I am confident I now have the best (most appropriate) insurance cover for my home and contents.
Liam was very helpful and professional
Liam was very helpful and professional. Very happy with the service
Excellent service from Callum
I dealt with Callum who was fantastic. Went above and beyond to help me with your insurance. I couldn't recommend him and Gallaghers more for this.
Professional but expensive
Documents well laid out, easy to understand and Ross explained changes. It was a renewal, overall insurance still too expensive, but at least this is professionall expensive.
Excellent service!
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