alfresia Reviews 

725
•
TrustScore 3.5 uit 5

3,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Extremely disappointed with Alfresia. My swing seat cushions rotted and split around the buttons after just two years. When I contacted them, a supervisor refused to help, stating that their 1-year... Toon meer

Beoordeeld met 5 van de 5 sterren

Product was easy to find. Clear choices and descriptions via style, pattern and all relevant measurements available and an affordable price. Ordered late Tuesday evening and two well protected parcels... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The three stars are for the frame which seems well made and solid, although I have only had it for 4 months. No stars for the canopy which is flimsy and leaks in even moderate rain. Also, the cushions... Toon meer

Beoordeeld met 5 van de 5 sterren

I trawled through dozens of pages on garden chairs, until I found Alfresia. Found the perfect chair with leg extension. Delivered so quickly and lovely quality. Cushion is waterproof underneath. Very... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuinmeubilairwinkel
  2. Grillwinkel
  3. Meubelwinkel
  4. Tuincentrum
  5. Tuinmeubelwinkel

Over alfresia

Geschreven door het bedrijf

Welcome to Homewares Direct! We specialize in providing the highest quality garden and home products. With over 10 years experience across our brands, we drive and strive to deliver style, quality and excellence in all of our products. We stock a fantastic selection of both contemporary and traditional designs and pieces to suit any style and space including: conservatory furniture, bar and dining sets, swing seats, hanging egg chairs, sun loungers, deck chairs, benches, parasols and cantilevers, gazebos, pergolas, artificial plants and trees, garden chair cushions, seat pads, gardening and watering tools, solar powered lighting, outdoor heating and barbeques. Creating a tranquil garden atmosphere is at the heart of Homewares Direct and our products are designed with dependability, style & craftsmanship in mind. Whether you are sat up late socializing on a warm Summer evening or spending a Sunday afternoon gardening, we are your one-stop shop for all of your outdoor living needs. Our Fire Mountain BBQs boast quality and affordability, with a variety of cooking styles and sizes there is something for every home. We also feature our Vitinni brand, offering high quality kitchen electricals such as air fryers, blenders and even a collection of pans.As well as a at least 12 months warranty on each of our products, we offer a flexible PayPal payment option so you can spread the cost of your purchase at your convenience. Contact Us

Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

725 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,6

Alle reviews

(725)

11 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent seat cover that fits…

Excellent seat cover that fits perfectly and exceeds expectations. Super fast delivery service. Thank you.

28 juni 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Beoordeeld met 5 van de 5 sterren

Excellent customer sevice

Very responsive, good listeners, fast replies.

26 juni 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Beoordeeld met 5 van de 5 sterren

Super quick delivery

Super quick delivery, good price

25 juni 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Beoordeeld met 5 van de 5 sterren

Great cushions and fast delivery

Fast delivery, lovely replacement swing seat cushions

24 juni 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Beoordeeld met 5 van de 5 sterren
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Beoordeeld met 1 van de 5 sterren

OK product delivery hopeless!

Product is OK but delivery was another matter. Because FedEx did not deliver during the stated windows and you sent the product in two parts I completely wasted 2 days waiting in for delivery. Your customer services commented that FedEx’s performance was beyond your control but surely it is your responsibility to make sure they deliver when they promise to.You need to use a different courier as I would be very reluctant to order from you again until you do.

25 juni 2024
Logo alfresia

Antwoord van alfresia

Hi John,

Thank you for your feedback and I am very sorry you had a bad delivery experience. Occasionally the couriers may have to split deliveries and this will be updated on the tracking information provided within your order confirmation.

I am very sorry for the inconvenience this has caused and do hope you order from us again in the future.

Kind Regards,
Alfresia

Beoordeeld met 5 van de 5 sterren

Nice chairs

Nice chairs, a little narrow but the service and delivery excellent t

18 juni 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your order and service provided.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren

Exactly as described and delivered…

Exactly as described and delivered quickly. Very pleased.

11 juni 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your order and service provided.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren

Clarified problem with cushion sizing…

Clarified problem with cushion sizing and received apology . Upon receiving my order and having found out package damaged and item inside also, I was sent another one/ replacement . Before this my problem was dealt with in a timely manner.

14 juni 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with the way we resolved your enquiry.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren

Super quick delivery again for some…

Super quick delivery again for some extra long 3 seater bench cushions to match the other chair cushions.

Great company to deal with and luxurious cushions very comfortable

14 juni 2024
Logo alfresia

Antwoord van alfresia

Hi Robert,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren
Logo alfresia

Antwoord van alfresia

Hi Jill,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren

mostly well made

We ordered a base unit for a large television. It was well packed and delivery prompt. The unit could be improved by a better back plate which was flimsy and
with fixings involving metal screws on to glass. Not a good idea. Unit very good otherwisw.

6 juni 2024
Logo alfresia

Antwoord van alfresia

Hi Anne,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren

Good quality products and arrived next…

Good quality products and arrived next day

6 juni 2024
Logo alfresia

Antwoord van alfresia

Hi Jane,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren

Ordering on the website was easy.

Ordering on the website was easy.
Ordered on the Tuesday afternoon.
Received my goods on the Thursday morning. So quick.
Lovely quality product.
Very happy.

4 juni 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren

Quick and easy ordering on line

Quick and easy ordering on line. Fast delivery.

1 juni 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren

More cushions bought!

Great quality and good price!

31 mei 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren

Do not be a cheapskate like me

I needed a replacement cushion for our Homebase sunlounger. Being a cheapskate I bought one from Amazon at £15.95. Bad move as it had poor filling and the lounger straps could be felt through the cushion. I then bit the bullet and bought the Alfresia Sun Lounger cushion at £44.99. It was delivered in 2 days and what a difference. Extremely well made, thick, supportive and very comfortable. Much better than the Homebase original which lasted 5 years. On that basis I expect this cushion to last 10.

6 juni 2024
Review zonder uitnodiging
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Beoordeeld met 5 van de 5 sterren

Building

One person took four hours to complete.

27 mei 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Regards
Alfresia

Beoordeeld met 5 van de 5 sterren

Very good service,quick delivery and…

Very good service,quick delivery and very good design of swinging hammock also goes into a bed for those hot lazy days if we get any

26 mei 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Regards
Alfresia

Beoordeeld met 5 van de 5 sterren

Good quality and value for money.

Good quality and value for money.
Excellent product.

24 mei 2024
Logo alfresia

Antwoord van alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Regards
Alfresia

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer