Alpha Batteries Reviews 

Company very nice to deal with and effieiciant in getting back to you. but very poor choice of courier lied to by courier and mixed messages resulted in lost money and time and no product. have since cancelled order and having to take my business elsewhere

Updated the revised stars due to how well alpha batteries have handled the situation

Battery turned up day after John and his team Couldn’t do anymore to assist and make it right, will defiantly use again. The way the company handled the situation is how all company’s should be.

Thanks again

I had a problem with a battery no fitting . John from alpha batteries came back to me so quick and was so helpful. I worked out I made a mistake but still John offered to swap the battery over and was polite and could not be more helpful. i would definitely recommend these guys as the customer service was superb, which today is getting harder to find.

Best customer service I have ever received from an online retailer. Thanks for your help Alpha Batteries!

Purchased 3 AGM batteries for delivery to Falmouth, good support from Alpha but badly let down by appalling courier DX Express who aborted a delivery at the last minute, took me an hour on the phone to DX to turn the driver back from his return to Plymouth depot. Unfortunately Very few couriers will deliver batteries.

Really helpful when I called for advice on choice of leisure battery. Placed an order and received the battery 24 hrs later. Fantastic service.

Quick easy and simple to order, battery arrived within a few days. Rang the number and was able to speak to somebody Saturday morning who had plenty of time for me and gave good advice , no dialling options to have to battle through with !
Battery is now installed in my car and working. Job done.

Good honest people with a wealth of knowledge.

Brilliant service. Accidentally ordered the incorrect battery for my vehicle. Spoke to customer services and they arranged the replacement battery to be sent out and the original one to be picked up. All sorted in less than 24 hours. Fantastic. Would definitely use them again. Thanks

I have used Alpha-batteries for quite a few years now with no issues. I recently had an issue with a Lucas Premium van battery on my motorhome which had become troublesome after 3.5 years (it had a 4 year warranty). I contacted Alpha batteries and ended up dealing with Peter.

Despite being unable to get an analysis of the battery carried out by Halfords (due to covid restrictions) Peter took me at my word and organised a brand new replacement. He even had it delivered for free!

The bottom line is that you can trust this company to be low priced and customer focussed. I will only ever use these people for all my batteries in the future.

Thank you very much - one very satisfied customer!

Glyn Jones (Wigan)

I have used Alpha Batteries 4x in the past year and every time they have been EXCELLENT. Easy to use website, lots of choice, really competitive prices and unbelievably quick standard delivery. I have called the company and had excellent advice from friendly staff. Credit where credit is due. Great company, highly recomend.

I bought 4 Leoch 130ah lead carbon agm batteries for my narrow boat 13 months ago. I can't speak highly enough of these batteries they have never been below 65% full change you can't say better than that. I would recommend this product and Alpha Batteries to any boater looking for leisure batteries. Great product great price great service.

Am new to boating and needed batteries urgently in a very cold snap. Found exactly what I wanted on Alpha batteries and checked out with next day express. Within an hour I received my delivery tracking number and they arrived the next day as promised. Perfect

Helped me determine the best battery for my system. Very communicative and helpful. Trustworthy company.

Amazing super fast delivery and top quality batteries will use this company all the time now

I've purchased from Alpha Batteries a number of times now. There service is always very quick and impeccable. What makes them really stand out is how they deal with problems. I had a faulty battery recently and John Gabbott couldn't have been more helpful and considerate in resolving my issue. Really lovely people and fantastic service, highly recommended.

Really amazing customer service and top quality products. Highly recommended.

To be fair to them my emails apparently went into a spam folder and, since this review, they have very rapidly refunded the money and collected the battery so I've changed my review. I've left the original comment after this to point out that maybe send them a text or phone as well as email.

Bought a leisure battery from them and it failed within a month. Have tried everything but get no response from them at all

Ordered battery on Wednesday pm,delivered Friday pm.Excellent service will use again! Delivery driver even warned to watch my back when lifting,first time that's been said with many deliveries from other couriers.
Peter Cooper August 2020

Ordered new battery for car and it arrived within 2 days, was told it could be 3 to 5 days. Excellent service and battery price was really good. It was delivered by DX Delivery great service from both.

We all buy so much online, but its only when there is a problem we find out who we are really shopping with. Alpha Batteries have supplied us with 3 batteries over the last couple of years everyone has been perfect for the job, delivered on time and filled me with confidence. We had a slight issue with one purchased a few months ago and after a quick email mentioning the issue it was sorted. Its rare I leave comments but when you operate a company in such a fair and trusted fashion putting your customers first, I do believe a comment should be made. Well Done Alpha Batteries, you carry the full range, you offer great advice and know your product, and if there is a slight problem you stand by your promises. I shall use you again without hesitation. A fair company who puts their customer service at the forefront of all they do. Thank You