AMIClubwear Reviews 

I had a mistake on an order that I tried to fix but I could never get a hold customer service. I finally got an email response 3 weeks later basically saying I should've called. I have called multiple times and cannot get through to anyone. I was not offered any other options in my email. Now I have a package I never received and no refund. If customer service would've responded ASAP my package would've been delivered to the correct place! I also have shoes that is apparently on backorder since 10/13 and have no information on it.

It's 11/16 was never contacted from them. Tried calling since and lines are still busy. I haven't had an email in general even about my item so it's been a lil over a month n I guess it's still just backordered.

So I placed an order it takes 4 days to process. It’s been a full week and theyd take forever to get back to Me and they get back with Me that the manufacturer doesn’t have anymore. So I asked for a refund and now they’re taking long with that. I highly recommend to see before purchase.

Order #112552325
WOW! This is ridiculous. ABSOLUTE worst customer service. You are ignoring your customers. How is this even legal and who does this? You don't answer phones or emails. But you're receiving end works in taking people's money upfront.

The worst busIness ever! I own a company as well and would never handle business in this way. This is a scam, don’t waste your money. My order number, 112552338 never came! I paid for priority shipping and there has not even been an email regarding shipping over a week later. They don’t answer phone calls or emails. Super shady company. I want a full refund.

I would give zero stars if I could.I paid over $100 for a costume and paid almost $20 for PRIORITY mail which is 3 days maybe 4 in some cases. It’s been 8 days now and I still haven’t received my items I payed for. I tried calling their customer service team at 2pm and was on hold for 17 minutes only to have an answering machine pick up and tell me to leave a message after I had held for 17 minutes of my time patiently! So I left a voice message and no one, absolutely no one even attempted to reach out to me in the following days. I sent an email as well and no one responded to it. I tried sending a message to them on Instagram and Facebook with no reply as well. I will NEVER order from this company again. They clearly don’t appreciate or value their customers. They should be ashamed of how they operate and the lack of customer service they give. Amiclubwear took my money and did not deliver. They are a company you can’t trust or believe in. They are a company that lacks customer service & generally caring about their customers or their own reputation.
Amiclubwear does not appreciate their customers. They do not strive to go above and beyond to help you if their is an issue. If they did, they would make sure people received their paid goods in a timely manor and were their to help assist customers all the way through from the order being placed to sending a follow up email letting you know your order has been placed with a tracking number, when you should expect to receive your order and prompt customer service if an issue should arise. It’s been days and after 1 day of writing this review of my experience I finally get a reply here. @Amiclubwear you can send me an email so we can start the process of my return professionally. Order number 112552064

This is krizia the same girl that wrote that long paragraph to you guys, I don't really understand your response towards my review. I know I got my package? My point that I was trying to get acrossed is that the bodysuit I ordered did not fit me at all I ordered a small and it literally looks like a large and the quality of the bodysuit was terrible so my point is I am not keeping this please refund me my money or I'll just keep bothering you guys about it. If you need to contact me about this please email me.

Would love to know where my Order is

I ordered a costume and eyelashes on Oct 14. Didnt receive the eyelashes until Oct 21. Have not received my costume and I have sent multiple emails. I have called multiple times and left messages. No one responds back nor answers the phone. This place is a hoax and bad customer service I will never order from here again and Id advise others not to.

I’ve been trying to reach you guys on the phone for the past 3 days (and currently) and I’ve emailed. I dmed your Instagram. Never got my confirmation email and I emailed twice asking about it.
My order number is 112551870
This is a little ridiculous
I’d like my tracking info by the end of the day or I want a refund and dispute from my bank.

If I could give zero stars I would! I’ve placed my order on the 23rd and it’s basically Halloween and I’ve never received it. Not to mention I paid for 2 day shipping which was a waste! My order number is 112551983 and I am calling my bank to dispute the transaction. This is ridiculous and you guys are stealing from customers and are scamming us. I will NEVER order from you all again this is crazy and this is the reason why I order from fashion nova! My costumes never came and they’ve been apparently processing for two weeks now! It’s beyond me how poorly ran this company is. DO NOT ORDER FROM THEM EVER !!!!!!

IF I COULD GIVE THIS COMPANY A ZERO I WOULD! I ordered my costume October 20th and my costume is still not here. Halloween is on Saturday and telling from the info in the FAQ section my order should’ve been here by now. I also checked the status of my order on their site and it still says that it’s processing and they have never sent me a tracking number so I can be updated on where my order is at. This company is based in Cali and I live in Arizona so there should be no reason why it’s taking this long for me to get my order. I called and emailed this bogus ass company multiple times but nobody responded back to me at all. The customer service is ASS and it’s almost as if there’s nobody actively working for this company. Now I just wasted $50 on a costume that I won’t even get to wear for Halloween. I don’t even want my order anymore I want my money refunded ASAP!
AMI Clubwear needs to get shutdown for what they are doing to customers because they are falsely informing people that they are going to ship their products by a certain time period. I’m warning you do not buy from their company at all you are going to waste your money. Get your clothes from fashion nova or Yandy because they actually know how to update you on your order status and they come in a reasonable time frame!

Order number 112552732
I ordered a while ago paying additional for priority shipping and have yet to receive my Halloween costume and it’s almost Friday! I’ve been reaching out via phone and email for over a week and have no response. Very unprofessional and will never order anything again from this place. Horrible horrible horrible customer service. And I understand the climate that we’re in but I feel don’t offer the option for priority shipping for an additional fee if you know you can’t fulfill the needs of your shoppers.

Ordered my costume on the 23rd and paid for priority shipping! I have yet to receive a shipping confirmation email! This is bs, I paid extra for it to be here before Halloween and it’s already going to be Friday! Order number is 112551476

I placed it order and paid for priority shipping on Sunday so that I could get my Halloween costume for tomorrow. Your website says it takes 2 days to process orders but I still haven't gotten an email saying my order has shipped. I'm extremely dissapointed. I even emailed support and no one got back to me and I've called multiple times and no one is answering. My order # is 112552572.

My order number is 112551601
I ordered on the 23rd of October. I’ve called you guys four times today and haven’t received one answer. I also ordered with priority shipping. Either i want a tracking number that states my order will be here today or tomorrow or i want a full refund.

I’ve been ordering from AMIclubwear since 2013. I’ve been a loyal and long time customer and often recommending their site to many friends, family, and co-workers. I love shopping from them and receiving great quality clothes, shoes and accessories. Hands down one of my top favorite sites to shop from!!

I ordered on oct. 23rd but i have not received a tracking number yet and i am worried my costume will not arrive by halloween. I would appreciate an update!

Order #112551548

It was my first time purchasing from here, and I had a great experience! I ordered two Halloween costumes on the 25th of October, while paying for the $11 shipping fee (for the 2-day shipping, which is expensive... but I needed it before/on the holiday) & it came in on the 28th! Yay! I was afraid it wouldn’t make it before Halloween Day, because of all the complaints customers’ had recently, but I’ve had no issues with this company at all. I got my tracking number the next day after I ordered, and was able to track my packages without any delays. The Halloween costumes came out nicely, and I’m satisfied. Thank you!

Great place n good discounts, but they are slow on sending tracking info. And i also paid for priority shipping for halloween so I hope it makes it in time frfr. They suck at communicating and getting tracking numbers out

I see your reply but What is the tracking #??? i never received any packages. order 1125523505, I placed an order Sunday and paid for priority shipping in hopes it would be here at least by Halloween, I haven't even received a confirmation email. I've also been calling and haven't been able to reach anyone and on top of that i emailed you all the same day i placed my order and haven't heard anything back. I hope everything is okay and just backed up for now but we all will receive our orders on time, or unfortunately i won't order here again and will have to request a full refund. Can you provide tracking info or cancel the order if it will not arrive by saturday Oct 31. What is the tracking #???