So helpful when time is ticking and you've got to get all members of the family dressed in a last minute colour code for an event! The customer service and quick response time was very impressive! Tha... Toon meer
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I had a particular order that needed to reach me within a short space of time. MashaAllah the brother on the phone did an amazing job to make sure I got what I wanted and went above and beyond with hi... Toon meer
Bedrijf heeft geantwoord
An experience that could have gone sour with a disappointing first impression was quickly turned around by the very genuine, concerned employee at Amsons. What she did was very kind, it echoe... Toon meer
Bedrijf heeft geantwoord
An appalling excuse for a Muslim company! I have requested a return after receiving a faulty wooden product. They have ignored my emails and calls for over a week. I finally got approved for a return... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 1999 in Small Heath in Birmingham, Amsons has grown into one of the most renowned Islamic stores. With three stores situated across the United Kingdom. Amsons strive to provide a unique shopping experience with a range of carefully selected Islamic products. This includes Islamic menswear and womenswear, kids clothing, attar, halal cosmetics, giftware and much more! Our cosmetic and healthcare range is what sets us apart as there is something to cater for everyone needs ranging from hair care, general healthcare, dental care, and skincare too. We strive to ensure our consumers have a unique and authentic experience
Contactgegevens
351-355 coventry road, b10 0sn, Birmingham, Verenigd Koninkrijk
- 01217736446
- info@amsons.co.uk
- www.amsons.co.uk
4,1
Goed
381 reviews
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I didn't get my parcel yet…
I didn't get my parcel yet and you guys saying it's delivered and you want me to rate you?????
23 juli 2023
Antwoord van Amsons
Hi.
If this issue is still ongoing please call us on 01217736446, and we will sort this out immediate.
Kind regards
Very good parcel came on time and good…
Very good parcel came on time and good quality
14 juli 2023
Review zonder uitnodiging
Antwoord van Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
Packaging could have been better
Packaging could have been better. Though product is good quality.
27 juli 2023
Antwoord van Amsons
Hi thank you for your 3* review. we are sorry you were not satisfied with the packaging, and we will make sure that items are wrapped even tighter in future!
Kind regards
Amsons
Out of stock order but no refund & no substitute given
Amsons was out of stock of one of the calendars that I ordered. I received my order of the other items I had ordered but not the calendar and they had not substituted it nor had they refunded me. I phoned up for a refund and I was told they would call me back in 30 minutes but they didn’t.
24 juli 2023
Antwoord van Amsons
Hi Amatullah please email me (info@amsons.co.uk), your home address and i will send this out again as soon as possible.
Kind regards
Amsons
Antwoord van Amsons
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear about your great experience with us.
Your support means a lot to us and it's always a pleasure to serve wonderful customers like you. We look forward to continuing to meet and exceed your expectations.
If you ever need assistance or have suggestions in the future, please don't hesitate to call/whatsapp us on 07960566209.
Kind regards
You enclosed a card with my order that…
You enclosed a card with my order that says your are sending a gift along with my purchase as good gesture but there was no gift included in the package
23 juli 2023
Antwoord van Amsons
Hi, thank you for your constructive feedback, we are really sorry the staff member(s) that were packing the orders then were told to place thank you cards and did not know that it mentioned a free gift, we have made sure since then all customers receive gifts of some kind in all their orders.
Blackseed Shampoo + free perfume included
Recieved the blackseed shampoo i always use, within 2 days plus free perfume included
25 juli 2023
Review zonder uitnodiging
Antwoord van Amsons
We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.
Amsons
Received today
Received today . Exactly what I ordered. Good quality scarfs with lovely price.
Thanks
18 juli 2023
Review zonder uitnodiging
Antwoord van Amsons
We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.
Amsons
This bookstore exceeded all my…
This bookstore exceeded all my expectations! Not only did they have the latest edition book I was looking for, but their prices were unbelievably low. Their delivery service was flawless, delivering the books exactly as I had ordered.
29 juni 2023
Review zonder uitnodiging
Antwoord van Amsons
Thank you for shopping at amsons online,
We appreciate your experience at Amsons, we hope to see you again in the near future, jazakallah
Amsons
Rude customer service
We travelled all the way from Newcastle to come to Amsons, all my aunty suggested to the male behind the till was to have another person serving, he was so rude to my Aunty, l told him to lower his tone, he was too arrogant which l said and walked off saying may Allah bless you, he had the cheek to respond back to say some people brains aren’t working. Absolute shocking behaviour, not coming here again!
8 juli 2023
Review zonder uitnodiging
Antwoord van Amsons
Hi Farah, I hope you are in the best of health and imaan. we are sorry that you received negative service from our staff members. We will make sure that the staff take feedback seriously and not with anger and negativity.
Kind regards
Amsons
The parcel came just in time for eid…
The parcel came just in time for eid and has been a lovely gift and does exactly what it says on the website
23 juni 2023
Antwoord van Amsons
We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.
Amsons
Always do my eid shopping here
Always do my eid shopping here, customer service is always amazing everytime I go, products are always of high quality👌 highly recommended.
27 juni 2023
Review zonder uitnodiging
Antwoord van Amsons
We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.
Amsons
Quick delivery and the quality of…
Quick delivery and the quality of clothes purchased was outstanding
25 juni 2023
Antwoord van Amsons
We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.
Amsons
always on time
always on time, late last minute delivery can never fault there ultimate pieces, will forever use best in buisness EID MUBARAK!
28 juni 2023
Review zonder uitnodiging
Antwoord van Amsons
We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.
Amsons
Going that extra mile 🙂
Thank You for shipping out my thobe in time for Eid. The customer service I have received by Amsons has been truly exceptional. The communications by the info team, keeping me up to date with my order and going that extra mile to find my size and to get it delivered to me on time and at such late notice means a lot. I will definitely be shopping again from Amsons in the near future. Once again, Thank You & Eid Mubarak! 🙂
26 juni 2023
Review zonder uitnodiging
Antwoord van Amsons
We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.
Amsons
Quality Islamic wear and goods
I have been using Amsons for a while now been to their shop and also ordered online. This Eid I ordered a Collared thobe but by mistake they gave a hooded one. When I called they immediately sent the correct one out.😁
Their prices and quality are very good, definitely recommend to anyone who's looking for Islamic wear and other items.
22 juni 2023
Review zonder uitnodiging
Antwoord van Amsons
We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.
Amsons
I ordered a Quran
I ordered a Quran. I was told it had 16 lines to the page. I asked what is the difference between a 15 line and 16 line Quran. I was told no difference so I ordered. Later that day I was told by the leader of my program that the Quran I ordered would not work. I emailed Amsons and ask them to cancel my order immediately and return the funds to my credit card. I didn’t hear back so emailed 2 more times. You emailed back and asked if I wanted to cancel the order and I said yes (all 3 of my emails said this) and then I heard nothing more. So 1 day this past week the Quran showed up in my mail…a Quran that I cannot use but will try to find someone who can.
29 mei 2023
Antwoord van Amsons
Hello Gail,
We received your order, and the logistic team missed your email, we are sorry about this
Kind regards
Amsons
I was impressed by the extensive…
I was impressed by the extensive selection of books available at this store, catering to various interests and genres. The packaging for delivery was top-notch, providing ample protection to ensure the books arrived in pristine condition.
31 mei 2023
Review zonder uitnodiging
Antwoord van Amsons
Assalamualaikum,
We hope this reaches you well, thank you for your lovely review we hope to hear from you very soon.
Antwoord van Amsons
Assalamualaikum,
Jazakallah for your amazing review and we appreciate the kind words.
Sent me the wrong dress and won’t reply…
Sent me the wrong dress and won’t reply to my emails for me to return for a refund.
29 mei 2023
Antwoord van Amsons
Assalamualaikum,
Please can you resend the email as this may have gone into spam, so we can sort this out for you.
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