Andrew Craig Estate Agents Reviews 

142
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Dealing with Julie in Boldon office has been a pleasure from start to finish. She is always polite, attentive and swift to take action. Also Alex who showed us around property twice was so helpful and... Toon meer

Beoordeeld met 5 van de 5 sterren

After being recommended to us we decided to use Andrew Craig to help us sell our rental property. The staff there proved to be very patient and professional as, although the property sold quickly, the... Toon meer

Beoordeeld met 5 van de 5 sterren

The whole process with Andrew Craig was great. I viewed a few property’s and have been using them for months before I found my perfect property. All of the staff at Jarrow were amazing and helped me e... Toon meer

Beoordeeld met 5 van de 5 sterren

Thank you Andrew Craig South Shields for all your help selling my house. My house was listed with another agent for nearly 6 months with no luck leaving me feeling stuck and desperate. Andrew Craig ha... Toon meer

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

We have over 25 years experience in selling property across Tyne And Wear, and are widely recognised as one of the leading Estate Agencies in the North East of England. We have branches on Tyneside, Wearside and in County Durham and as a large regional...


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

142 reviews

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4 sterren
3 sterren
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4,7

Alle reviews

(142)

31 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fantastic service and expetience

Andrew Craig were pleasant, courteous and, unfailingly, supportive throughout. Georgia in particular helped us through a very difficult sale and purchase process and was a delight to deal with, I cannot thank her enough for everything she did for us. She’s a credit to the company.

18 oktober 2024
Review zonder uitnodiging
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Antwoord van Andrew Craig Estate Agents

Thank you for your wonderful review! We're so pleased to hear that you had such a positive experience with us. Georgia will be especially thrilled to know her support made a difference during your sale and purchase. We truly appreciate your kind words, and we couldn’t agree more—she’s a real credit to the team!

Beoordeeld met 5 van de 5 sterren

Excellent professional service, highly recommend.

We cannot sing the praises of this company enough, in particular Maureen in the Fulwell office, she is an absolute star and without her we would still be waiting to get moved. Our move was a really long drawn out process, moving from another part of the country to this area, with many complications along the way, Maureen kept us sane in a very stressful process, kept us informed every step of the way and chased up solicitors all the way. She went way above and beyond in our family relocation with an extremely professional and personal friendly service. In short, she was our rock and we can't thank her enough.

15 oktober 2024
Review zonder uitnodiging
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Antwoord van Andrew Craig Estate Agents

Wow—thank you for such a fantastic review! We’re so happy to hear that Maureen was such a support during your move. Relocating can be stressful, especially with complications along the way, so it’s great to know she helped make the process smoother for you. She truly is a star, and we’ll make sure she sees your kind words!

Wishing you all the best in your new home, and if you ever need anything, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

Erin's communication was great

Erin's communication was great, assisted with any questions i had.

20 september 2024
Review zonder uitnodiging
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Antwoord van Andrew Craig Estate Agents

Thank you for your kind words! We're so pleased to hear that Erin’s communication and support made a difference for you. If you ever need anything in the future, we’re always happy to help!

Beoordeeld met 5 van de 5 sterren

Good professional service from all at…

Good professional service from all at Andrew Craig. We would recommend 100%. From valuation to progression through the sale was stress free. Thankyou to Sarah and Alison for the help and advice.

20 september 2024
Review zonder uitnodiging
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Antwoord van Andrew Craig Estate Agents

Thank you for your lovely review! We're so pleased to hear that your sale was a smooth and stress-free experience. Sarah and Alison will be delighted to know their help and advice were appreciated.

Wishing you all the best, and if you ever need anything in the future, we’re here to help!

Beoordeeld met 5 van de 5 sterren

It’s been a lovely experience with my…

It’s been a lovely experience with my property manager. I have always had support, superb communication and consideration at all times. I feel very safe and confident to recommend them to everyone. The absolute best.

19 september 2024
Review zonder uitnodiging
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Antwoord van Andrew Craig Estate Agents

Thank you for your wonderful feedback! We're so happy to hear that you’ve had such a positive experience with your property manager. It’s great to know that you’ve felt supported and confident throughout. We truly appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Alison and the team at Andrew Craig…

Alison and the team at Andrew Craig have been great in the selling of my property, it’s been a long process but they got me through it, thank you very much

12 september 2024
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Antwoord van Andrew Craig Estate Agents

Thank you for your kind words! We're so glad Alison and the team could support you throughout the process.

If you ever need anything else, we’re here to help!

Beoordeeld met 5 van de 5 sterren

Selling houses they say is a stressful…

Selling houses they say is a stressful experience. The team at Andrew Craig Gosforth helped me and my wife every step of the way. Sarah the valuer did an excellent job of describing our lovely home with great photographs and floor plan. The sales team arranged viewings and advised us on offers and Alison dealt with our sales progression in a way that allowed us to sit back and let the professionals be professional. Would highly recommend. Thanks everyone.

10 september 2024
Review zonder uitnodiging
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Antwoord van Andrew Craig Estate Agents

Thank you so much for your kind review! We’re thrilled to hear that Sarah, Alison, and the rest of the team could support you both throughout the process. It’s great to know you felt in good hands every step of the way.

We really appreciate your recommendation, and if you ever need anything again, don’t hesitate to reach out!

Beoordeeld met 1 van de 5 sterren

Pretty disappointed in any service I’ve…

Pretty disappointed in any service I’ve had with problems in my rented flat a blocked toilet so I rang them on the Thursday as I am now away at work they said they would get someone straight onto it Friday evening the plumber sent me a msg after 5:30 saying they had been in touch now the office is closed and the plumber does not have a key to get in when I told the office they would have to let him in because I’m away at work Saturday tomorrow so that will be 3 days still not fixed and no further forward I’m not back from work until late Monday night so all in all the toilet will have been blocked for 5 days if there’s no one there tomorrow the flat will probably be stinking what a joke they are really

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A truly first class estate agent

A truly first class service with the necessary expertise, experience and welcoming manner to make property transactions easy. From day one they made the difficult job of selling a house easy and straightforward, Alison kept everyone informed of progress and with her attention to detail and constructive manner the sale went through perfectly. I highly recommend Andrew Craig

1 augustus 2024
Review zonder uitnodiging
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Antwoord van Andrew Craig Estate Agents

Thank you so much for your amazing feedback! We're so glad to hear that Alison and the team made the selling process as smooth and straightforward as possible for you. It’s great to know her communication and attention to detail helped everything go through perfectly.

We really appreciate your recommendation, and if you ever need anything in the future, we’re always here to help!

Beoordeeld met 5 van de 5 sterren

Constant support & Updates - thank you!

Would like to thank everyone at Andrew Craig Gosforth for all of their help. As a first-time buyer I often had many questions and the team (particularly Alison!) were always there to support and keep me updated. Highly recommend them - thank you!

19 juli 2024
Review zonder uitnodiging
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Antwoord van Andrew Craig Estate Agents

Thank you for your kind words! We're so happy to hear that Alison and the team could support you through the process, especially as a first-time buyer. It’s great to know you felt informed and supported every step of the way.

We truly appreciate your recommendation, and if you ever need anything else, don’t hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Georgia at Andrew Craig Low Fell was a…

Georgia at Andrew Craig Low Fell was a real star always professional and kept me informed made sure that the chain kept going until the sale got over the line. Thank you Georgia

2 augustus 2024
Review zonder uitnodiging
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Antwoord van Andrew Craig Estate Agents

Thank you for your lovely feedback! We’re so glad Georgia could support you and keep everything on track until the sale went through. She’ll be thrilled to know her efforts made such a difference.

If you ever need anything in the future, we’re here to help!

Beoordeeld met 5 van de 5 sterren

Andrew Craig in Gosforth is the best…

Andrew Craig in Gosforth is the best Estate Agent we have ever used. They took all the stress out of selling our property. The staff is lovely, particularly Alison, who handled our sales. Having bought and sold properties over the years, we will only use Andrew Craig for our future sale. Thank you, Andrew Craig. We also wanted an honest Estate Agent, so glad we chose Andrew Craig.

23 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Julie at the East Boldon office kept me out of the nut house.

I haven't seen any reviews here for Andrew Craig, East Bolden. There are quite a lot of reviews on Google Maps, all positive, so it's time for one here.
I just purchased a small retirement flat through the East Boldon branch. I'm an old guy who hasn't bought a property in almost a half century, when the process was simple. Now it's a bureaucratic nightmare.
If it wasn't for the lovely Julie in the East Boldon office I would have gone even more bonkers than usual. Julie was a calm, friendly, ever helpful presence, who kept me relatively sane during a long conveyance.
I was delighted with the service.

12 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Staff

On number of occasions, I had opportunities to deal with Andrew Craig Estate Agents. In my opinion they are one of the best real estate agents so far I have interacted with (which combines both Newcastle and London!). They know how to create a balance between interests of both sellers and buyers. I am a buyer and being a buyer you can imagine how stressful property purchase can be. But at Andrew Craig, they have wonderful staff who keeps you at ease. I would especially like to compliment Eliza. I observed, she goes extra miles for both seller and buyers to bring the right information and keeps everyone at comfort. She has very good professional skills. So far I have not been able to find the right property for me, but I would be glad if I can get through Andrew Craig! I would recommend them for both sellers and buyers for their property needs.

22 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our house was on the market for a long…

Our house was on the market for a long time during a flat period, but the staff at Andrew Craig were always helpful and friendly. One criticism could be lack of feedback from viewings, but this was the consequence of viewers not giving feedback rather than the agent not telling us. In general, we were very satisfied with Andrew Craig and we would definitely use them again.

21 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First house buy

I bought my first house through the Gosforth office and could not fault the experience. All the staff were extremely friendly and helpful, ready to answer any questions I had, as well as in arranging an appointment with a mortgage advisor. Alison especially, was a huge help in making the sale go through.

31 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

I only went to Andrew Craig for a third valuation. However, the friendliness and enthusiasm of the staff was outstanding. They kept me in the loop at every stage, and gave prompt feedback from visits. They were proactive with regards to selling the property and answered any questions I had. I am very happy to recommend the office and would certainly use them again

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointed

Had to actually chase them to get feedback when people had viewed my property. Poor service. Had a couple turn up for a viewing i had no idea about and had to turn them away. Told them i wished to remove my property from sale and took months to remove. Got paperwork claiming people had rang to get viewings after i asked for removal and they then claimed i was aware of this when in fact i had no idea. Raised my concerns but got absolutely nothing back but an invoice as if my complaint didnt matter! Will never use again. Its a shame as the gentleman who comes round to value the property is lovely and is very knowledgeable about the area.

27 mei 2024
Review zonder uitnodiging

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