Anistenhomes Reviews 

69
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

The gold standard of property management Ayesha Ameen is simply unmatched. In an industry so often defined by stress and delays, Ayesha Ameen operates in a league of her own. She didn’t just hand... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been dealing with Anisten Homes for the last 5 years and I can honestly say my experience with them has been effortless. I receive my funds consistently each month, and if there are any issues (w... Toon meer

Beoordeeld met 5 van de 5 sterren

As a Landlord we have been with Anistenhomes over 10 years. The only reason we are with them because of their dedicated staff Nusrat . Any problems or difficulties we faced she is there and tried t... Toon meer

Beoordeeld met 5 van de 5 sterren

Anisten Homes have been fantastic from day 1. Picked up the keys from my home and everything was dealt with professionally and promptly. Communication was always on point. Nus was very helpful with... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

Anistenhomes was established in 2008 and has built an enviable reputation for achieving great results for clients whilst delivering the highest levels of professionalism and customer care. We never lose sight of the fact that buying and selling, letting and renting property represents a major decision and that people are at the heart of every transaction. The team at Anistenhomes is dedicated to helping you achieve your goals and look forward to speaking with you. At Anistenhomes we put the emphasis on you and on ensuring your selling, buying, letting and renting decisions are based on having the best information and the best support and guidance throughout the transaction.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

69 reviews

5 sterren
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4,5

Alle reviews

(69)

16 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The gold standard of property…

The gold standard of property management Ayesha Ameen is simply unmatched.
In an industry so often defined by stress and delays, Ayesha Ameen operates in a league of her own. She didn’t just handle my property needs with razor-sharp efficiency, she turned the entire process into an absolute masterclass in poise, precision, and genuine care. Ayesha doesn’t just manage properties; she lifts the weight off your shoulders before you even realize you're carrying it.
If you are working with Anisten Homes, do yourself a favor and ask for Ayesha Ameen. She isn't just an asset to her agency, she is the definition of excellence.

With immense gratitude,
Nadia

29 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am extremely disappointed with…

I am extremely disappointed with Anisten Homes. They cannot be trusted. As Landlord I gave them my house for last 9 years, it was so stressful as we didn't receive expected level of service and house has been poory managed and left in a really bad condition. You have to keep chasing them as half of the staff are either part time or not available. I am still awaiting for our 1 month rent to be paid. Not good service at all. Thinking of moving away to another letting agent.

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience!

I have dealt with Anistenhomes for many years and have always had a great experience. Nusrat and Poonam have always been very helpful throughout!

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've been dealing with Anisten Homes…

I've been dealing with Anisten Homes for the last 5 years and I can honestly say my experience with them has been effortless. I receive my funds consistently each month, and if there are any issues (which is rare) I am immediately informed and the situation is dealt with swiftly. Nusrat Wazir is especially helpful, answering questions promptly and making me feel at ease. I can't rate them enough.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Caring Staff …

As a Landlord we have been with Anistenhomes over 10 years. The only reason we are with them because of their dedicated staff Nusrat . Any problems or difficulties we faced she is there and tried to resolve the problems with a positive understanding and treating it as her own . We have a feeling that she is a born professional with a caring mind .

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Landlord Review

Had my property with Aniston Holmes for 9 years—always smooth and reliable. Rent is always on time, great tenants, and they keep everything well managed. Excellent customer service Very happy!

16 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been a landlord with…

I have been a landlord with Anistenhomes and main dealings have been with Nus ( lettings manager ) - customer service is on point.

The whole team , including Abdul, Ayesha and Hina including the manager Anita.

I highly recommend the team !

11 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended very professional…

Highly recommended very professional approach & friendly way of dealing from Nusrat Wazir, Thank you so much for your efforts and cooperation.
Good people to deal with.
Once again Nusrat Wazir thank you.
Keep it up. 👍👍👍

1 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a wonderful experience with Anistenhomes!

We had a wonderful experience with Anistenhomes!

A very big thank you to Anita, who was incredibly understanding, responsive, and easy to communicate with throughout the process. Even though we were unable to gain access to one of the properties, Anita went out of her way to assist us and helped connect us with the customer. Her support and willingness to help truly stood out.

Overall, our experience was smooth and pleasant. We would highly recommend Anistenhomes and would be more than happy to work with them again in the future.

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Extremely efficient and helpful…

Extremely efficient and helpful service. The agent was patient and especially helpful providing all information asked. And making the whole experience especially moving in stress free. Thank you for all your friendly help.

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this agent, unreliable and not truthful

Avoid this agent if your planning to let out your property. Once you hand over your keys and a tenant is found. No inspections take place as agreed prior to agreeing to letting the property out.

The contractors that they use scam landlords, carrying out dodgy electric and gas certificates and without fail, the contractor will fail the inspection to attempt to get more money from the landlord. I've sent contractors that I found online a few days later and they confirm my property is in good condition for gas and electric, surprise surprise... I get my certificates issued with no fuss.

Point to add to this, they have charged to replace garden lights in my property with their so called contractors but on inspection, the lights that are still there are the ones I had fitted a year beforehand.

The contract between agent and landlord.. complete scam yet again with a never ending contract which forces fees on the landlord which is completely unfair.. don't even think this is legal but will further investigate this matter.

Also to add, when we agreed a rental increase and instructed anisten homes to agree with the tenants. I was told it was accepted but later found out that the tenant agreed paying anisten homes more than agreed with anisten home not informing me of this... scammers again..

Can see that they are using many of their friends to leave positive reviews on Google but this will not fool everyone.

I strongly recommend to use another agent and avoid these scammers.

2 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disgraceful company!

This company has a property next door to my disabled pensioner mother and they have left her with a broken fence line for almost 10years. Even when they had tenants with dangerous dogs this fence line never got fixed properly with Bodge job after bodge job repairs done by cowboy repairmen leaving it dangerous for anyone going in her garden. Even when they evicted the tenants with the dangerous dogs and had ample opportunity to get this fixed, they still never got this done. All I have had when I deal with this company is lies and delays. This company has no moral sense of responsibility to the wider community in which they operate and only seem to care about their profits…
Whether you are looking to rent or a landlord avoid this company at all costs!….

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this place at all costs

Avoid this place at all costs! They offered a role and then the director tried to cut the salary agreed by £10k. Also tried to make changes to the hours increasing them to 10 hour days and then had the cheek to try and pay £50 per day for a trial week for a 9-6 day.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this agent if your planning to…

Avoid this agent if your planning to let out your property. Once you hand over your keys and a tenant is found. No inspections take place as agreed prior to agreeing to letting the property out.

The contractors that they use scam landlords, carrying out dodgy electric and gas certificates and without fail, the contractor will fail the inspection to attempt to get more money from the landlord. I've sent contractors that I found online a few days later and they confirm my property is in good condition for gas and electric, surprise surprise... I get my certificates issued with no fuss.

The contract between agent and landlord.. complete scam yet again with a never ending contract which forces fees on the landlord which is completely unfair.. don't even think this is legal but will further investigate this matter.

Also to add, when we agreed a rental increase and instructed anisten homes to agree with the tenants. I was told it was accepted but later found out that the tenant agreed paying anisten homes more than agreed with anisten home not informing me of this... scammers again..

Can see that they are using many of their friends to leave positive reviews on Google but this will not fool everyone.

I strongly recommend to use another agent and avoid these scammers.

FOLLOW UP COMMENTS AFTER THEIR REPLY.

As a responsible landlord, I allow the agents to carry out the safety checks when needed without questioning the cost which are extremely high (contractors fee plus the agents finders fee) and they seem to find issues yearly without fail so after their so called checks, I get my own contractors out to complete the checks and confirm with the contractors that there is actually no faults and they confirm this so this is a clear way that the agent and their dodgy contractors attempt to rob more money for faults that don't exist.

Regarding paying the exit fee, I have already explained to the agents that it will be paid once they fully explain their handover procedure to me and complete their hand out to myself of my own property... still awaiting a clear reply to how we can make this happen... these agents are only interested in grabbing your money!

17 juni 2024
Review zonder uitnodiging
Logo Anistenhomes

Antwoord van Anistenhomes

Dear Mr. Lee,

We have noted your recent comments and would like to address some concerns.

Throughout the management of your property, we have consistently provided opportunities for you to use your own contractors for safety checks and maintenance needs. When these opportunities were not utilised, we proceeded with the necessary actions, always giving prior notification and adhering to our obligations. The rental income you have received reflects our commitment to effective management and compliance with the terms of our agreement.

Our terms have always been transparent, and we appreciate your agreement to them. We would like to understand your current concerns regarding the fees and the review you posted. Under our management, there have been no rental defaults, legal claims from tenants, or property damage, which we believe demonstrates our competence as your managing agent.

We invite you to email us at info@anistenhomes.co.uk with any further information you can provide. We are committed to investigating this matter further and addressing any issues you may have.

Kind regards,
Customer Relations Team

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