Bought multiple times. Fish well packed, healthy, and active. Dont believe these low trust pilot scores.. that said ive bought more after last batch(today) i highly recommend this store.. only drawba... Toon meer
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Lees wat reviewers zeggen
Ordered pothos (devils ivy) took a week to arrive. For £14.99 I received 2xsad stems with broken leaves it looked like it had been through a washing machine on max spin. DISGUSTING!!!!! Won't be send... Toon meer
Algarde airline hose. As window cleaners we use Algarde as the hose that feeds the window cleaning brush, Aquatics online is the only supplier we can find. If you can supply more I will post your emai... Toon meer
I havee been keeping fish for around 22 years,and have never had a fish die within a week,and I always test my water before bringing in new fish. I needed some new fish and I was working in Breile... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Aquatics online is the leading supplier of tropical aquarium accessories, pond pumps, aquarium tank equipment, filters, heaters, liners and other aquarium products in UK. We have a live chat service on the website generally available between 9am and 5pm Monday to Friday. We are genuine people offering a genuine service. If you're disgruntled about any aspect of our service please let us know. We'll go out of our way to put it right.
Contactgegevens
Rochford Avenue, M45 7PQ, Manchester, Verenigd Koninkrijk
- 0844 877 0100
- david@aquatics-suppliers.co.uk
- www.aquatics-online.co.uk
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A good one.
I am very pleased with the service I got.I was kept informed each step of the way by e.mail.The parcel was well packed and the item got here in good order.I will use this company again,
Excellent service
Got exactly what i wanted on price and on time - well done will come back again.
Good fast service
No complaints plants arrived on time and well packed. I was very pleased with the quality. Would definitely use again and recommend.
Great company for all aquatics needs!
Efficient service, great selection of products, keenly priced - highly recommended.
Order 15B21-9483
Poor service order placed 21 feb, nothing received to date
spare parts easy
Had a old Ehime filter I was going to throw out as I dropped and smashed the impeller
Done a search and found this web site and now have renewed the impeller and all the seals so have a good spare if needed
Quick reliable service.
I was very satisfied with the quick reliable service and will certainly use this company again.
Take the Tube
I ordered two lighting tubes, something you always worry about when they are in the post. These arrived within two days were very securely packed in a very hard card tube.Impressed!!
eheim filter spares.
i ordered an impellar and shaft some time ago and havenot received the parts yet !
easy smooth transaction
easy smooth transaction and prompt delivery
Good prices but poor delivery time & communication
Ordered from Aquatics Online as prices were very reasonable and all items were showing in stock.
Ordered on the Sunday and had confirmation of the order, expecting despatch Mon or Tues at latest.
Heard nothing by Wednesday so dropped an email asking for an update. Had no reply, or any other update on the order so chased again Thursday. Got a reply to the second email which advised they had been waiting for something to come in (despite everything showing as in stock when I placed the order) and it had been sent out.
Package arrived on the Saturday, with the wrong name on the package (despite correct name being on order, and the enclosed invoice). As we weren't in to receive the parcel, had to pick up from the post office who were thankfully understanding of the name issue and let us have the parcel.
Goods absolutely fine, but on the basis of time taken to deliver (for over £5 postage) and lack of proactive communication, won't be using Aquatics Online again.
Fish food purchase
Excellent service - thanks, will use again
Excellent
Have used this company many times and would not hesitate to recommend. Excellent service
fast delivery good service
good service fast delivery will buy AGAIN
Replacement fishtank
I had to replace our glass bowl fish bowl, was unable to replace using local stockists, so had to revert to the web found just what we wanted but found to be expensivennot over value for money.
Reef Max 60 Cabinet
I Purchased A Reef Max 60 Aquael Cabinet Only, To Match My Reef Max 60 Aquarium, I Ordered The Cabinet Stated (Black) In The Description, But Upon Arrival The Cabinet Is Not Black, But Charcoal Grey, Not Sure If This Is The Correct Colour Cabinet, But Im Willing To Keep The Product As It Doesnt Look To Bad In All Honesty, Speedy Delivery, Fast Reply Through Email, Very Helpfull And Friendly Customer Service, Would Recommend To Anyone, Will Be Purchasing In The Future Without Hesitation 😃
Great Prices and Service
Chose to use Aquatics Online based on price but received good service as well.
online happiness
I'm customer from Turkey and I've been happy with my purchase from Aquatics online for years.
Absolute trust!
Brilliant service, Dave and the team have my vote and absolute trust .
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