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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Oppdaget produktene til Arctic Edge på Svalbard for en stund siden, og da kjøpte jeg en hals som jeg har brukt masse. Perfekt for kalde vinterdager, og den er deilig myk å ha på seg. Nå trengte jeg en... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They make the best hats and gaiters/buffs. Super warm, soft, and comfortable, and provide a cool use for an invasive New Zealand possom's fur. If you go to Svalbard, you'll notice even the locals we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beanies and neck gaiters produced by Arctic Edge have been the best of the best on the market for years. The new Marius collection is not an exception. The beanies and neck gaiters are very warm, comf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Premièrement, je voulais dire qu’il m’a été très facile de trouver l’information sur l’internet et par la suite, la livraison s’est déroulée comme prévue sans aucun délai. Pour ce qui est de l’arti... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting

Geschreven door het bedrijf

Arctic Edge. Luxurious woollen outdoor clothing, made for the most extreme conditions. Our beanies and neck gaiters have reach both North and South pole, and the summit of Everest. Designed on Svalbard by local guide, made in New Zealand.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

189 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(189)

39 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

Nice but Big tariffs later

I purchased two hats and they both came in are very nice. One of them has a lot of loose fibers that have to all be trimmed off and I’m hoping don’t affect the hat after it’s worn multiple times. I’m not sure why they were so different as it was the same style in two colors, but one of them definitely has a lot of odd pieces that had to be trimmed down.

The bummer of the whole deal is that I was not able to accurately assess the tariffs on the products prior to purchase. I will acknowledge it is probably my issue for not digging deep through the website to do the math. I do not believe they were hidden from me, but upon doing the Matt they were about 28.5% of the purchase. It’s a pretty hefty uplift that you’re forced to pay because of recent events, and I’m not sure who to blame on this, but it’s my fault for not realizing how much it is. We’re all happy to get 25% off but when you buy something and then get a 28% uplift charge it’s a lot.

After seeing a response, I went back to the website and tried to re-purchase the items and look at the tariffs in the shipping where it says I will find them at checkout. All I got was a shipping charge and I noticed that tariffs would be applied later. So I’m still not sure if you know how to calculate tariffs on the website, but I can tell you that they’re gonna be about 28% of your purchase 

20 januari 2026
Logo Arctic Edge

Antwoord van Arctic Edge

Hi, thank you for your review.

We’ve tried to make it as clear as possible for our US customers, using localised pages and notices, that import duties and local taxes are likely to apply on delivery. We’re sorry if this wasn’t clear enough in your case.

Our shipping page explains that these charges are typically in the region of ~25% of the order value based on past experience.

For your shipment, the amount charged by FedEx came to just under 27%, which is in line with that estimate. These fees are assessed by US customs and the courier, and unfortunately aren’t something we control.

Regarding the loose fibres: our beanies are made from a natural merino / possum / silk blend. Possum fibres naturally “bloom” over time and during the manufacturing wash-and-dry process, which can make one beanie appear slightly fuzzier than another, this is normal and part of what gives the garment its exceptional softness.

That said, if you feel one of the items may be defective, please do reach out to us directly and we’ll be happy to take a closer look.

Thanks so much for your order.

Yann

Beoordeeld met 5 van de 5 sterren

We love our Arctic Edge beanies!

We love our Arctic Edge beanies. My husband and I each bought one on a Viking Expedition cruise to Antarctica, and we purchased two more on the ship as souvenirs for grandkids. I’ve just now received another directly from the company as a souvenir from our visit to Svalbard. The beanies are great, as are the travel memories.

18 januari 2026
Logo Arctic Edge

Antwoord van Arctic Edge

So cool to hear you visited Antarctica, and that you found our beanies on the ship. We tried to create meaningful, and useful souvenirs, and we are so glad you have enjoyed using the beanies. Thank you so much for your recent order on our website, and for taking the time to leave feedback. We really appreciate it. / Yann

Beoordeeld met 5 van de 5 sterren

Love the products and how they feel

Love the products and how they feel. My partner also loves them as I gave her some as gifts

6 januari 2026
Logo Arctic Edge

Antwoord van Arctic Edge

Glad to hear that you and your partner like our products :) . Thank you for your recent order, and for leaving feedback, really appreciated. Enjoy the winter months :) / Yann

Beoordeeld met 5 van de 5 sterren

I already had one from trip to Svalbard…

I already had one from trip to Svalbard & needed second. Exactly like the first. Arrived promptly. Thank you

27 december 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Hi Peter. Great to hear your garment arrived quickly. Thank you so much for your order :). Wishing you a great winter season ! / Yann

Beoordeeld met 5 van de 5 sterren

Amazing caps

Amazing caps, quick and efficient design

27 december 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Thanks so much for your order, and for taking the time to leave some feedback. Glad you like the beanie ! :) / Yann

Beoordeeld met 5 van de 5 sterren

Great product with a quick delivery…

Great product with a quick delivery despite it being Christmas. Heading to the Himalayas where this hat will keep my head warm.

18 december 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Hi Joanna ! Thank you so much for the order. Wow the Himalayas ! Amazing to think Arctic Edge will reach these mountains ! Wishing you a wonderful trip. Thank for taking time to leave some feedback. Happy New Year !. / Yann

Beoordeeld met 5 van de 5 sterren

Wonderful products, amazing people

Ordered an Antarctica beanie from Arctic Edge. The beanie is absolutely wonderful! But the customer service was even more excellent, they made sure my order arrived in time for my trip and they were so incredibly nice about it! Would absolutely recommend Arctic Edge: wonderful products, even more amazing people!

17 december 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Wow thank you so much for your order, and for taking the time to write this review. Really appreciate it :) and so glad we could help in getting the item to you quickly. Safe travels to the frozen continent ! :) /Yann

Beoordeeld met 5 van de 5 sterren

Stylish neck gaiter

I love the products from Arctic Edge. Great design and super soft wool. I wear them every day in the winter and feel both warm and fashionable at the same time. The delivery itself was very fast. Ordered it Thursday night and got it delivered on Monday.

11 december 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Dear Jan Olav, thank you so much for your recent order, and so glad to hear you received the item quickly, and enjoy wearing our garments. Season greetings :) /Yann

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience, fast shipping. Everything worked perfectly.

29 november 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Hi Philipp, thanks for the feedback, and great to hear everything went smoothly. Thanks so much for the order :) / Yann

Beoordeeld met 5 van de 5 sterren

Beautiful

Beautiful; high quality, purple beanie. Super fast international shipping. Love it all!

23 november 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Really happy to hear you like the beanie :) thank you so so much for the order. Happy holidays to come :). / Yann

Beoordeeld met 5 van de 5 sterren

Very pleasant to deal with

Very pleasant to deal with. Minor issue resolved efficiently and product was great

16 oktober 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Hi Thomas. Thanks so much for the order, and glad we could help out with the minor glitch. Hope you have a wonderful winter to come :). Thanks also for taking the time to leave some feedback. / Yann

Beoordeeld met 5 van de 5 sterren

Great products

Great products. Quick delivery. Very warm . Quick reply from custom manager when questions

20 november 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Dear Ida, thank you so so much for your recent orders. So glad to hear you like the items. We really appreciate your feedback :). Wishing you a wonderful winter ahead . / Yann

Beoordeeld met 5 van de 5 sterren

Love it

Love it, 5 stars. Took awhile to find its way to Canada but worth the wait.

26 september 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Hi Rod. Thanks so much for taking the time to leave a review, really appreciate it. Glad the beanie made it's way to Canada. Hope you will have some nice adventures wearing it this fall. Thanks so much for the order. / Yann

Beoordeeld met 5 van de 5 sterren

God service

God service! Rask levering. Ingen problemer.

30 september 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Tusen takk for tilbakemelding :) . / Yann

Beoordeeld met 5 van de 5 sterren

Exzellente Qualität

Exzellente Qualität, pünktliche Lieferung

14 augustus 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Thanks for the order, and thanks for the feedback :) . / Yann

Beoordeeld met 5 van de 5 sterren

I love the product.

I love the product.

I love the delivery time.

I was replacing a double thickness Svalbard Beanie that having returned from Svalbard in early July 2025; some one in Melbourne Australia I hope appreciates it.

Also you fixed an error on my part in the order without fuss.

Thank you

4 augustus 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Hi Alan. Thanks so much for the order. Glad to hear the parcel arrived so quickly and that you like the products. Happy we could help fix the order :). / Yann

Beoordeeld met 5 van de 5 sterren

Excellent service

Efficient and timely and informative. Thanks so much. Glenyce - Australia

14 juli 2025
Logo Arctic Edge

Antwoord van Arctic Edge

Dear Glenyce. Thank you so much for your recent order, and so glad the parcel arrived quickly to you ! :) / Yann

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