The customer service from Ardmoor is very good, however do be wary of purchasing any hoggs of fife products from them. Ardmoor will only act as an intermediary. I purchased a pair of Highs of Fife... Toon meer
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Lees wat reviewers zeggen
Ordered items on the Saturday afternoon and My phone auto filled out my old address on the delivery note, I emailed ardmoor on the Saturday with my current address. And 8.00 o.clock Monday morning... Toon meer
I’ve bought several things from Ardmour over recent years and customer service has always been very good. Recently bought some boots which arrived quickly and were fine but just not for me. The return... Toon meer
The quality of the ordered pants is just outstanding. Second to none. This is true for design, materials, as well as processing and workmanship. Announced sizes are correct. Delivery was fast, wi... Toon meer
Bedrijfsgegevens
Over ArdMoor
Geschreven door het bedrijf
We supply quality clothing, footwear and equipment for men, women and children that share our passion for country sports, the great outdoors and sailing.
Explore our fantastic range today:
Contactgegevens
The Granary, Kingston, EH39 5LT, North Berwick, Verenigd Koninkrijk
- 01620671480
- info@ardmoor.co.uk
- www.ardmoor.co.uk
4,4
Uitstekend
11K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Item required well advertised
Item required well advertised. Easy order process. Rapid delivery. Good discount on product. I return to Ardmoor as a matter of course based on past experiences
18 mei 2023
Item was in stock as listed and…
Item was in stock as listed and delivered on time. Can't ask for more than that. Excellent.
18 mei 2023
Order never shipped, even after chasing
Placed an order for a pair of Ariat boots which were apparently in stock. Email confirmation of order stated I would expect an email to confirm when boots were shipped. 3 days later still no confirmation of boots being shipped and I noticed the website had changed to stating 4-6 days for order processing. It had been 3-5 when I ordered.
So I emailed customer support who got back to me very quickly. Customer support advised they would be shipped next day (day 4 since order). Great I thought, still time to arrive for my next competition.
Come day 5, still no confirmation. Checked my order status and it still said confirmed. By that point it was the afternoon and would not make the post, as it was a Friday no way would the boots arrive for my competition.
I called to cancel the order and a refund was made straight aware. The person on the phone didn't argue or ask why I was cancelling (so maybe this happens often).
All I can say is the customer support team are great to deal with and are very quick by email and phone. The time taken to ship items is a complete let down and I wouldn't purchase from them in the future.
19 mei 2023
Review zonder uitnodiging
3 outdoor pants
The quality of the ordered pants is just outstanding. Second to none. This is true for design, materials, as well as processing and workmanship. Announced sizes are correct.
Delivery was fast, without any issues.
I can warmly commend Ardmoor as an absolutely sophisticated online shop.
Dr. Dr. Lothar Fohmann
17 mei 2023
Excellent overall service
Very user-friendly website. Clear images and description. The goods were as described. Arrived promptly. Will use again.
17 mei 2023
excellent customer service
16 mei 2023
Good packing and very good service
16 mei 2023
Great service and good value
The title says it all. Had to return one pair of shoes as the fit was not quite right. Refund was processed promptly and the replacement order (a different style) despatched immediately. It arrived the next day. Great experience.
16 mei 2023
Orca creek boat shoes
Orca creek boat shoes are really well made and I am really satisfied with my purchase.
15 mei 2023
Terribly slow service
Terribly slow service. Product sizing description / conversion poor.
14 mei 2023
Arrived in good condition and on time
15 mei 2023
Quality product at reasonable prices
We were looking for walking shoes that lasted more than six months, delighted with the shoes and the service.
15 mei 2023
Hoggs of Fife Trek Shoe
I find it very difficult getting walking/hiking shoes at size 6 1/2. Took at chance with the
Hoggs of Fife Torridon Waxy Leather W/P Trek Shoe. I am absolutely delighted with the quality, extremely comfortable and have not had to walk them in. I will always recommend Ardmoor for quality and service.
15 mei 2023
Quickly dispatched and delivered 👍
14 mei 2023
Just really good service.
14 mei 2023
The socks are quality.they came…
The socks are quality.they came quick.service was excellent.ill use you again
15 mei 2023
Up to standard
The top was a good fit and ideal for evenings to take the chill off and good fit to allow it to be used for layering if it’s cold. Great item!
15 mei 2023
arrived quickly had size in stock
15 mei 2023
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