Arise Virtual Solutions Reviews 

worst service ever every other week internet is off the support team no help i wouldn’t recommend this service

Their support is terrible. I was having issues with resetting my password and was given the run around. It has been WEEKS and no one seems to know how to reset a password. I get sent to three different departments and they all point fingers at each other. Was never able to reset it and decide it's not worth it at this point.

I worked as an independent contractor for Princess for seven years until Princess quit using the Arise platform.
I then attempted to work for First Citizens Bank. Due to the complete unacceptable working requirements, I decided to retire.
First Citizens has the worst system imaginable. Instead of writing a program that encompasses all of their needs they have added program after program after program until the system will not consistently handle the load. It also makes it almost impossible to learn what you have to do. When the system won't keep working , how can anyone learn what is needed.
I know of people who are still trying to make this work for them. They are in their fifth week of training and the system is still not consistently letting them in.
Why would Arise work with such a program as this?
Their system is so old that they are still using DOS for some of their programs. If I banked with them, I would be worried.

Please lift the cap for hours so new agents can do more hours. New agents coming from training can only do 10hours a week? We need money. We need hours . Thank you

Soooo good this arise is the best

I contracted with Arise for almost 5 years and right before my six year anniversary they ended my contract. I knew it was coming because of the shady QPF or supervisor I had at the end. She told us all to not worry about a certain type of email we were getting and then all of a sudden, my contract was ended due to my doing what she told the team to do. They gave me no warning, just more or less unplugged me one day. When I went to the chatbot to find out what happened I was given a prepared statement saying that they would sendme a formal letter email about this. Still waiting. It's just a roll of the dice with them and I should not have let my guard down due to some shadey stuff that last QPF did to me, I tried to contact her before I knew for sure what had happened but they are expressly forbidden to contact a former contractor even to reply to an email. It was good money for a while and kinda fun even though it was like working with a bunch of Nazis. Get involved at your own risk and be prepared to one day just not have a job and no one will tell you why.

I am in the middle of a incident involving FAILURE TO PAY. I have not been paid for services rendered for the month of March 2026 per the Statement of Work and the Master Service Agreement. Arise is not very transparent about their operating procedures, rules, and policies when it comes to Service Providers. They tried to apply new rules retroactively to deny payment for past work performed. Arise added a new disclaimer about banking requirements after the fact. My financial institution supports ACH transfers and complies with standard U.S. banking systems There is no banking limitation preventing payment. In addition, they have failed to provide information to me to trace through the normal ACH tracking method.

LAZY!! I was an independent contractor with these people for only a few months before I had an issue. They require you to sign up under an LLC and if you don't already have one, you have to sign up under someone else. When my service partner Conquest Virtual Home Support LLC (calling it Support is rich!!), stopped paying me and stopped responding to me. The answer from Partner Support was "Sorry, we don't do that. We can ask her to respond but that's all" ok so, they support their Service Partners in STEALING from their contractors! Please! For your own sake, save yourself the trouble!! 2 months, still haven't been paid.

ARISE did me something yesterday. I went through the entire process and paid for my background check for $8,900 only to get 'you are not eligible' a few minutes later. I reached out to Support, they advise class is full and Background Fees non refundable, I also have 12 months to use it on upcoming opportunities. My question was should it not be reversed on the basis that the class is full and not that I failed anything??? They just kept saying I have 12 months for it to last and to wait for other opportunities. I find it to be dishonest and misleading because the opportunity is no longer available and the background check should be refunded.
What if other opportunities ARISE when I got another job or they job classes keep fulling up, what do I do?

Arise Virtual Solutions decided to block my account as an Independent Business Owner alleging i am servicing accounts from places that are not allowed. They sent me Oktas got me on video with their Security bosses, i even had to go outside my house to show them my address to prove i am where i said i was; they then asked me to share my public IP and show my US DL etc,later they closed my account and accounts for my team members including a veteran who had just paid for his Classroom deposit. This company is most unprofessional from the top, avoid it all costs; i let them be rather than waste my time and i hope Home Depot, Disney,CVS and the others are noting this, its a sweat shop

Avoid this place at all costs, if you want to have to pay someone else weekly, just so you can work (20 hours a week, if you’re lucky) Then go for it. You’ve been warned. They also will not pay you for multiple weeks of work. Scam.

Arise has pissed me off extremely. They have gotten the audacity to create 2 2 different emails in my name and have it placed on the account besides what was really mine. I had been having trouble logging in when I reached out to them to them to find out what was going all they could do keep repeating the same thing over and over and no resolution. I told them t thanks for nothing band they have no business creating no emails in my name out it on the account that I created then tell me ain't wrong with it. Yes it is you committing Internet crimes and that's fraud all day long. Then fix it so I can't login, can't get answers because they're in on it. I wish I never found this company..Third party companies are not good to turn to. I also got proof of everything that's happened.

This company is extremely disappointing. The pay is not competitive or sustainable, and there are constant technical issues that make it difficult to work effectively. Customer service is inconsistent and often unhelpful, leaving you without reliable support. Given these problems, it’s no surprise the company has faced lawsuits. Overall, I would not recommend partnering with them.

They can’t get away with my money. I will sue them.

Complete BS. I spent money to get computer requirements just to not pass the assessments twice. I don't even know what could have went wrong. It was perfect to me! They don't tell you what happened so you can succeed it's like they almost want you to fail your dream work from home job. This place is total BS!

Arise charge a $50 class deposit which is supposed to be refunded, if you attend the entire first day of class. I started
8/11 /2025and it’s now 9/4/2025. Poor lapse in judgement on my part.

This company is Scam. They sell courses. They collect all your data and they will not delete your data when requested.

I have been servicing with them for years to come today and find out that they have me on what's so called "Waitlist". It's an indriect way of kicking people out and limiting their platform to only "top" IBOs more specifically Diamond tier.. Their CSMs are ridiculous and their QAs (not all of them to be fair) are just ignorants AND act like a Karen as if they are paying you out of their pockets.. They pay rate is very low.. $11-$12 for most of their clients Not to forget the 5% off your paycheck every two weeks, for what??? They made enough money now to support their "Diamond" tiers who grew up with agents that were under-paid.. This company needs to be sued if they haven't been already.

Worst company to work for i wish I could give them a 0 star last week on the 22 of January they blocked me from their platform saying it's for security or location reason and I've been working with them for over an year now when I reach out to partner support they told me to reach out registration team I reach out to them they told me that they can't do anything about it I should reach out to compliance team when I reach out to compliance team I've got nothing no response all am getting is just running around in circle I have send ten email to that team and it's been a week now since it happened and I haven't gotten any help yet this company is the worst as a agent you got no help when you went to partner support it seems like they don't know what they're doing I think they need to train them some more information about their company all I want to say my friends please don't waste your time on this company all you get from here is just stress and disappointment

Work for arise for over four years through multiple programs. Hours fluctuate, wildly, sometimes you can get all the hours you want sometimes you can’t even get hours for a week. Although some of the feedback you get from your team lead is good, they’re not in the loop for anything really. Very little support you have to use an AI to get your support. And you have to pay for that. They take that out of what you get paid. They don’t put anything in writing other than your SOW. Steer clear! Run! You are worth more than this company!