Blake made the process seamless. He was clear on all points and made the entire process very easy. And was professional throughout. I would highly recommend seeing Blake at Aston. Thanks Again!
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Toon meer
Bedrijf heeft geantwoord
Having recently moved from Hampshire to Melton Mowbray I was looking for somewhere to take over the service and MOT of my 2015 Citroen DS3 which I have had from new and always had main dealer service.... Toon meer
Bedrijf heeft geantwoord
The reception staff were very friendly and helpful when I dropped my vehicle off. The work was done promptly, on time and very much to my satisfaction. I will definitely use Aston again and am happy t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Geschreven door het bedrijf
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Contactgegevens
Beler Way, LE13 0DG, Melton Mowbray, Verenigd Koninkrijk
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,6
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service from start to finish…
Excellent service from start to finish Carly was really nice smooth from start to picking car up highly recommended.
17 oktober 2025
Antwoord van Aston Autopark
Thank you so much for your wonderful feedback!
We're delighted to hear you received excellent service from start to finish. Carly will be thrilled to know she helped make the process smooth and enjoyable for you.
We truly appreciate the recommendation and hope you enjoy your new car!
Antwoord van Aston Autopark
Thank you for your feedback! We’re pleased to hear you were satisfied with our customer service and pricing. We appreciate you taking the time to share your experience, thank you again.
Astons are always so helpful and always…
Astons are always so helpful and always take the time to answer our questions and make sure we understand everything. The service itself is always excellent and they’re always going the extra mile for us. Been using them for years now, wouldn’t go anywhere else.
9 oktober 2025
Antwoord van Aston Autopark
Thank you so much for your kind words! 💚
We truly appreciate your loyalty over the years and are thrilled to hear that our team has consistently made your experience a positive one. We look forward to continuing to support you for many more years to come!
Thank you again.
Antwoord van Aston Autopark
Thank you for your kind words!
We're delighted to hear you found our service fast and efficient. We really appreciate your support and hope to assist you again in the future!
Excellent service from start to finish
Excellent service from start to finish, would highly recommend. Many thanks to Blake Dear making the purchase seamless.
2 oktober 2025
Antwoord van Aston Autopark
Thank you so much for your lovely feedback!
We're thrilled to hear you had an excellent experience from start to finish. Blake and the team will be delighted to know their efforts made your purchase seamless. We truly appreciate your recommendation and hope you enjoy your new vehicle!
Excellent service
Excellent service, was impressed when they brought the car to my home address for me to test drive as I don’t live locally.
Very friendly staff and smooth handover.
Would highly recommend.
2 oktober 2025
Antwoord van Aston Autopark
Thank you for your fantastic review!
We’re delighted to hear you were impressed with our home test drive service and that the handover went smoothly.
Our team always aims to make the process as convenient and enjoyable as possible. We really appreciate your recommendation!
Easy to book prompt timing and pleasant…
Easy to book prompt timing and pleasant service
2 oktober 2025
Antwoord van Aston Autopark
Thanks so much for your kind words! We’re glad you found everything easy and straightforward — we always aim to make the process as smooth as possible.
Antwoord van Aston Autopark
We really appreciate your feedback. It’s great to hear you were very pleased with the service you received.
Antwoord van Aston Autopark
Thank you for taking the time to leave us a reply!
Glad we you got you back on tha road!
Thanks again.
Just went in to look for a new car
Just went in to look for a new car. Guy that I spoke to could not have been less interested if he tried.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Aston Autopark
We are sorry to hear this, we do have new and used car sales executives for which there would have been someone on site to help you, perhaps you could contact me with more information amanda.stevens@astonvauxhall.co.uk
Customer feedback is extremely important to us, could you advise what car you came into see - as we have no record at the moment.
Sonny had taken care of me the whole…
Sonny had taken care of me the whole experience in buying my new family car. He was very understanding about what we needed and went above and beyond to get us what we needed. We purchased a beautiful car and it had easily been one of the most straight forward purchases we have done. I would definitely recommend Aston Melton Mowbray and Sonny for everything! I will be a reoccurring customer in the future. Thank you!
27 oktober 2025
Review zonder uitnodiging
Antwoord van Aston Autopark
Thank you so much for your wonderful review!
We’re delighted to hear that Sonny made your car-buying experience smooth and enjoyable. It’s great to know that you found the perfect family car and felt well looked after throughout the process.
Your recommendation means a lot to us, and we truly appreciate your trust and loyalty.
We look forward to welcoming you back to Aston Melton Mowbray in the future — enjoy your new car! 🚗✨
Customer focused organisation.
I recently reviewed Aston about some issues that arose in the purchase of my new car from them and I was less than flattering. I have been sent a link to review them and I think it important to acknowledge how Aston responded to me previous critique and I have to say I was ;am, impressed.
Amanda from Aston called me and she never once tried to excuse what had gone wrong, instead there was an acceptance that things had gone wrong and I was left with the impression there was a genuine desire that Aston will use that as an opportunity to improve its Customer centric focus.
In any organisation errors can occur but it's how a Company reacts to that which truly defines what Customer focus should be.
Well done Aston, I will return in 2028 for my next new car.
25 september 2025
Antwoord van Aston Autopark
Thank you, Mike, for your review and kind words! We are glad everything was communicated properly and that we can all take away a positive experience. We look forward to seeing you!
A breath of fresh air.
Saw a car I was interested in on line. Phoned the dealer and was immediately impressed by how helpful and knowledgeable Carly was regarding the car. No pressure and a genuine conversation. This was a breath of fresh air as I have spoken to many dealers recently who either have very little or knowledge or try to sell you something you don't want.
I agreed to buy the car and was offered a reasonable price for my car. A date for delivery was agreed and I was kept fully informed .The evening before delivery i was contacted confirming it was happening. The delivery was on time and delt with in a very professional manner. I was given plenty of time to inspect the car before the paperwork was completed. So pleased with my decision.
25 september 2025
Antwoord van Aston Autopark
Thank you for your lovely review! We are delighted to hear that you enjoyed your experience with us.
I’ve always been completely satisfied.
I’ve always been completely satisfied with the level of service, the staff are knowledgeable and helpful.
25 september 2025
Antwoord van Aston Autopark
Thank you for your excellent review and custom!
Antwoord van Aston Autopark
Thank you for your excellent review and custom!
Thank you Aston Vauxhall for your…
Thank you Aston Vauxhall for your excellent service. You have never let me down since 2018. My last experience was the best. I got the car l wanted with the support of Sony( the gentleman that support me through out the process. I was never rushed into anything and he was very pleasant and he answered all my questions.
Aston Vauxhall Melton Mowbray continue with the excellent service you make us proud!!
18 september 2025
Antwoord van Aston Autopark
Thank you, Grace, for your review and kind words. We are pleased to hear you have never felt let down, and we look forward to seeing you again!
Antwoord van Aston Autopark
Thank you for your excellent review and custom!
Took a car out for test drive
Amanda and her team were brilliant, Sorted my issues out without any fuss.
Thank you.
19 september 2025
Antwoord van Aston Autopark
It was nice to speak with you yesterday and get a full understanding, as agreed the car is coming back asap and we will pop you into a courtesy car. Our Aftersales team always there to support customers.
Good service and friendly staff
The service receptionist Clair was excellent,because we had traveled a long way 120 approximately round trip she moved us up the work rota so we wasn’t hanging about all day,the service on the car was carried correctly and the car was returned clean and tidy,the only complaint was the service book was not completely filled in and there was black finger marks in the pages which I tried to wipe off with Dettol wipes as best as I could,otherwise no other complaints
18 september 2025
Antwoord van Aston Autopark
Thank you for your kind review and for travelling such a long way to visit us — we’re delighted to hear that you were pleased with the service and cleanliness of your car. We’re sorry to hear about the issue with your service book. If you could please contact us at service@astonvauxhall.co.uk to let us know which section was missed, we’ll be happy to complete it for you right away.
Antwoord van Aston Autopark
Thank you for your review and custom!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.