Audiogon Inc Reviews 20

AVOID DOING BUSINESS WITH Audiogon! Audiogon led me directly into a scam and has completely refused to take responsibility or even engage in a meaningful discussion to help resolve the issue. Despite providing clear evidence of fraudulent activity, their support team has been unresponsive and dismissive. The platform offers little to no protection for buyers or sellers against scammers, leaving users vulnerable and frustrated. Overall, the lack of accountability and poor customer service make this a highly unreliable site. I strongly advise others to avoid doing business on Audiogon.

I’ve now been hit with TWO separate scammers through their platform—one who tried to steal my banking info and another that popped up right after, left sitting on my message board for anyone to see. I had to go through the headache of changing my banking information because of this, and the company’s response? Flippant, dismissive, and completely useless.

They’ve done nothing to protect me or other legitimate sellers. Allowing repeat scams to slide through makes them just as unreliable as the scammers themselves.

I’m done with them, canceling my account, and sharing this so others know what kind of risk they’re walking into.

My receiver has been up there for almost two weeks and not a single bite. Absolute joke.

Don't do business with this company. Once they get your credit card info they'll just keep charging it until you shut them off at the card company. There's a reason they don't have a phone listed. Then they would have to talk to all the disgruntled customers.

Can't be trusted. I was the high-bidder for a headphone auction on Audiogon for which the seller cancelled at the very last second. This seemed suspicious to me, so I sent a contact to Audiogon asking for an explanation. In response, they emailed the seller asking for an explanation. The seller gave some spiel about being called out of town suddenly as to why they cancelled the auction. Audiogon's response to the seller: "Perhaps you can message the buyer when you are able to re-list the item."
Wow. This was my first experience with Audiogon. This is also my last experience with them. I guess I got off light, since I didn't lose anything but time. But my time is valuable, and not to be wasted. I doubt this would have happened on ebay.

When I decided to sell an item on Audiogon, I had never done that - I'm a normal guy, not a retailer - and I screwed up and selected to pay fees up front. I wasn't being careful enough and didn't understand the options all that well. I listed the item for sale and received a couple offers, none of which was close to what I needed. The item never sold and I asked customer service - Tammy - if they would consider refunding some or all of my $700 listing fee since the item wasn't selling and I was having second thoughts about selling it at all now. I received absolutely no empathy, just questions like "Why did you list it if you weren't sure about selling?" She said she would not refund me any money. All she could offer is to re-list the item. Now, I am out $700 (!) -- not a small amount of money. I have a credit with Audiogon that I will never, ever use - I don't sell equipment like this very often, i.e. never. I've since asked to speak with a different manager and no one has responded. They are much better at taking your money than responding to requests for assistance. This is a warning to potential users - be very careful when selecting a fee option because if you screw up like I did, customer service will not help you and you could be out $700 just to list an item for two months. That's pretty good money for no work, Audiogon.

The most greedy web ever . Charges by every post and keeps changing every month . Must be someone don’t know what to do with a lot of money to post on it .

I also have been scammed by electronics online limited, purchase an Xbox series X, the website doesn't exist anymore, money was taken by audiogon.com, so they are also involved, luckily I used my credit card so I can claim my money back 😡

DO NOT BUY FROM ELECTRONICS ONLINE LTD I purchased an xbox i received confirmation via email but never received the item. The name on credit card was AUDIOGON THIS IS A SCAM

Just scammed out of £391 on an Xbox. They trade under a website - appliancesstore co uk but when you get the payment it goes to Audiogon.com. Non of the phone numbers work.

audiogon.com took £560 for a PS5 console that never arrived in the UK, Scam company

Ordered a JVC LT-40CF890Fire TV edition 1st September no communication or TV. from Gadgets Pro but money on Credit Card also gone to Audiogon, Web site has disappeared, was on Amazon and internet
Black it!! and see your Card Company. Not worth even 1 star

Just been scammed by this company.

Bought a freezer from gadgetspro.co.uk. No email confirmation of purchase, and website has disappeared. Money has been taken off my credit card by audiogon.com.

Just been scammed by a company called activemart.bought a fridge freezer. When I checked y credit card statement the money had gone out to audiogon

This went from a reputable resale site to the most unethical and unprofessional company and community.

This is the first time i write a review and hopefully the last.
I created an account with these people recently,in order to sell part of my vast LP collection, hesitant initially as i read many bad reviews on various Audiophile sites.
I posted 2 ads for 2 LPs and both sold within 5 days so i was excited with the result. Both items shipped promptly by 2nd class post. Then i listed a pair of headphones, after many messages from a buyer and after providing many good trading references from my ebay account (sold a pair of Krell amplifiers there and many antique items), i accepted buyers offer. Buyer paid immediately through their system with paypal.
Exactly 10 minutes later. Audiogon suspends my account,without any given reason,nor warning or email !
I emailed their support and i received an answer from Tammy Holt stating that my account is fraudulent as i am based in UK and all ebay sellers are crooks!
To my amazement and shock she refused to open the account even after providing them with my ebay id with feedback, she insisted that she closed my account as i didnt provide the buyer with a tracking number! Yes, the buyer who paid 10minutes ago by paypal.
A few hours later i received an email from paypal that the buyers funds are fraudulent and that his payment wasnt authorised, again i contacted Tammy Holt asking to investigate, well she did, fraudsters account is still open and mine remains closed.
I am deeply concerned as i cannot communicate with my buyers through their system, they have my address and my credit card details on their system and i feel unprotected.
They also kept all the funds from my paypal for their commission for the ads i placed to their website, i had to dispute these payments through paypal, they didnt even bother to reply to paypal cases.
I am planning to complain to all relevant regulating bodies in USA for their racing and biased attitude, i am sure as i read the reviews, that there are other people scammed by them.
Whoever needs additional information or have any information to help us shutting sown these people, please provide them here.

Take your business to Reverb! They appreciate your business, are professional, well run, and competent. Unfortunately I am far from able to say the same for Audiogon. They charge for listings prior to actually listing the item where as every competitor charges upon sale of the item likely due to the fact that they have hands down the lowest sales conversion rate of any site that I have utilized. Their Sales Manager attempted to insist that an 18% conversion rate for aggressively priced listings was "pretty good". I attempted to terminate my account by utilizing their support system and requested both my account with Audiogon as well as my account for their valuation tool. I was emailed by Tammy Holt attempting to convince me not to cancel the account. I received a charge a couple a weeks later for the subscription and emailed back requesting a refund and explaining the situation. The following is the rude, humorous, and unprofessional series of communication I received. Tammy herself is a whim I was again corresponding with and was initially told she never received the request. After pointing out that she could scroll to the bottom of the email chain and see her email, then it became due to the fact that I supposedly didn't request the valuation tool be canceled. All the while she attempted to suggest that it was my fault and they would not be refunding it. I requested contact information for a manager multiple times and was denied. I sent a message to Lindsey Karlson, the COO, via LinkedIn and requested the contact information for one of their managers that I could discuss th matter and with. The response I received was : " Hi Nick, thank you for your note, but I don't handle anything in this area, working with our support team is your best bet. I'm sure Tammy has or will consult her manager on whatever your issue may be that is still unresolved. Thank you.". Ultimately I've gotten a refund by initiating a charge back since they were unwilling to resolve a $10 mistake on their part. This organization apparently is of the belief that their customers need them as opposed to other way around. Take you business to Reverb where your business is will be valued. Maybe Audiogon will someday realize their customers are the reason they can open the doors and begin to treat them as such.

If you sign up to Audiogon, you should be aware of what can happen.
You can become a victim of internet terrorism.
This is not a place for the exchange of ideas.
It is a place where people with too much time and/or money hang out to troll, and bash, and lie and cheat, and defame.
On Audiogon, this activity is OK, and even fun to the users.
Horrific, despicable, unethical, users. Criminals.
And they do not care.
You may get trolled. Users will lie about you. They will try to tear you down, and do damage to your account. They will pry into every aspect of your life, to interfere with your life.
They wish to cause you damage. They will call you on the phone. They will send you horrific emails. They will make threats against you. They will harass you.
They will spend their time in simply making your life miserable.
And to them, this is enjoyable.
Many of these users are sick, and even suffer from mental illness.
You may have joined to buy something or find out some audio information.
I recommend that you do not take this chance.
Or your life may be altered in a pretty horrible manner.
Avoid this site like the plague, or it may make you ill.

Seriously. If you want to invite audio-terrorists into your home, well, here you go.

Audiogon.

Good service. Waited a little too long

bbeware- even though most audiogon sellers seem to be honest and fair, if you are unlucky enough to get scammed, audiogon will not protect you like ebay does. they have a dispute resolution process (which i have been through twice), that seems solid and thorough, but it has no teeth. after audiogon decides a dispute and declares a resolution, they have no enforcement. i bought an amp that arrived broken. the seller wouldn't let me return it so i went thru the dispute process and prevailed. they told me to return the amp, which i did. they told the seller to return my money. he did not. audiogon did nothing to enforce it and i got screwed!