Auto360 Reviews 9

Hassle free straight forward to rent a car from them. There is nothing to complain. Thank you

I recently hired a van from this company and had an excellent experience from start to finish. The booking process was straightforward, and the staff were friendly, helpful, and professional.

The van itself was clean, well-maintained, and exactly as described. It drove smoothly and was perfect for what I needed. Collection and return were both quick and hassle-free, with everything clearly explained.

Pricing was fair with no hidden charges, which I really appreciated. Overall, a reliable and stress-free service—I wouldn’t hesitate to use them again and would highly recommend to anyone needing a van rental in London area.

I recently used Auto360 and I had a really positive experience. Booking process was straightforward, van was clean and well maintained. I would definitely recommend them and I will be using their services again in the future. I also want to say thank you to the customer service team for making the rental process so smooth.

Amazing staff, super helpful. Answered all questions and helped us with buying g our van. 100% recommend this company.

Its all ok. Never had any issues

Been using Auto360 after another garage let me down. Wish i had used them all along! We have a fleet of cars which we often need last minute work. Cant fault the service at all.

Always so happy with everything they have done for mine and my family’s cars. Really honest and trustworthy and would highly recommend Auto 360 to anyone

Do not use Auto360 for Rental hire… awful company.

Everything payment related they are very discreet about, throughout my entire duration with them I didn’t feel informed whatsoever. Every week there was something that left me more and more confused.

As to handing back the van, i knew from all the reviews they were planning to take as much £££ as they could. However what actually came shocked me more than I thought it would. £286 for a tiny tiny scratch… shocking. The worst thing was the van was absolutely covered in them when I collected it, this is obviously how they run their business.

On top of this I had problems with the van that I had rented, drivers light went out within a week of hire, tyres were deflated when picked up and CarPlay did not work to the standard it should have, on/off every 10 mins.

Communication is absolutely awful, took them 3 weeks to tell me how much the deductions were going to be and now have to wait 30 days to receive the deposit.

My advice… STAY VERY CLEAR! Much better off using alternatives that aren’t looking to fleece your wallet at every given opportunity. BAD BAD BAD COMPANY…. Just look at all the other reviews please!

My experience with Auto360 Rent was absolutely terrible. I wouldn’t recommend this company to anyone. No matter how careful you are with the vehicle, they will always find something to charge you for. In my case, they claimed that a tiny, barely visible scratch — something you could hardly even notice — was “major damage.” They also pointed out a small, almost invisible dent and demanded over £1,000 for it. On top of that, they immediately started taking money from my deposit.

It honestly felt like they are determined to take as much as possible from your deposit under any excuse. Even though I had already paid a large deposit, they still went after the “excess,” which with them is £3,000 — an absolutely ridiculous amount for such minor marks.

Overall, Auto360 Rent gave me one of the worst rental experiences I’ve ever had. I strongly advise avoiding this company.