Buying a car from Nissan City of Springfield was an overall informative experience that had both positives and a few challenges. From the moment I arrived, the staff was welcoming and ready to assist.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My credit was bad and I was still rebuilding but needed a truck for my family that was growing and auto credit express helped me find a local dealer and helped me get the truck I needed
Devon and his manager went above and beyond to get me into a vehicle!! I didn't think they would be able to, but my car came home the same day!! I had an appointment at another dealership, Devon said... Toon meer
Bedrijf heeft geantwoord
Danielle made the entire car buying process incredibly easy. I’m very busy, so we handled everything through text, and she took care of every detail. She even had the car delivered to me. Super smooth... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Auto Credit Express is a leading provider of lender and dealer connections for people who need new and used car loans nationwide. We want to connect you with a local dealership that specializes in helping people with good credit, bad credit, low credit, no credit, or have been turned down in the past due to bankruptcy.
Auto Credit Express
Geschreven door het bedrijf
- We're committed to helping consumers with good or bad credit get car financing.
- Since 1999, Auto Credit Express has been helping buyers find auto financing with our nationwide network of special finance dealerships. Our partner dealers are experts at working with people in nearly all types of credit situations, from good to fair to poor. We believe that safe and reliable transportation should be available to all, so we do everything we can to respectfully address the needs of each customer, regardless of their credit. We help people understand and get through the bad credit car buying process every day. It's one of the things that makes us different, and makes us better.
Contactgegevens
3252 University Drive, Suite 250, 48326, Auburn Hills, Verenigde Staten
- 866-902-4403
- customercare@autocreditexpress.com
- www.autocreditexpress.com
4,6
Uitstekend
4K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Rebuilding my credit
My credit was bad and I was still rebuilding but needed a truck for my family that was growing and auto credit express helped me find a local dealer and helped me get the truck I needed
8 mei 2026
I liked that they went out of there way…
I liked that they went out of there way to put me in what I needed and wanted .I did get a run around and was a day late getting it and some things didn't get fixed but was told they would get fixed
2 april 2026
My Personal Experience and Advice
Buying a car from Nissan City of Springfield was an overall informative experience that had both positives and a few challenges. From the moment I arrived, the staff was welcoming and ready to assist. A salesperson walked me through different vehicle options, explained features clearly, and answered most of my questions without rushing the process. One of the highlights was the test drive. It gave me a good feel for the car, and the staff made sure I was comfortable and understood the vehicle’s capabilities. The dealership also had a decent selection of cars, which made it easier to compare models in one place. However, the purchasing process itself took longer than expected. There was some waiting during the financing stage, and certain costs and add-ons. While the staff remained professional, clearer communication was great.
1 mei 2026
Antwoord van Auto Credit Express
Hello Kwasi,
Thank you for taking the time to leave a review and share your story. Congratulations on your vehicle! We're so glad to hear the dealership we connected you with was able to come through for you. It's our mission to match car buyers with the right dealer for their auto financing needs. Thanks again, and have a terrific day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello David,
Thank you for taking the time to leave a review. We really appreciate it. We hope that the dealership we connected you to was able to get you into the vehicle you need. Thanks again, have a great day.
Sincerely,
Auto Credit Express
Stress free transition
Stress free transition. They listened to my needs and came through!!!
27 april 2026
Antwoord van Auto Credit Express
Hello Beth,
So glad to hear it! Thank you for taking the time to leave a review. We really appreciate it. So glad to see the dealership we connected you to came through. Congratulations. Have a wonderful day.
Sincerely,
Auto Credit Express
Excelente trato todos muy amables.
25 april 2026
Antwoord van Auto Credit Express
Hello Jazmin,
Glad to hear it! We're so glad you found the service excellent. Congratulations on your vehicle. Thank you for leaving a review. We appreciate it. Have a beautiful day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Richard,
Thank you for taking the time to leave a review and share your story. We are sorry to hear that you felt pressured during your car-shopping journey, and we are pleased to hear that you got a good deal on a vehicle. Thanks again, and congratulations on your vehicle. Have a wonderful day.
Sincerely,
Auto Credit Express
Muy especial rápido
22 april 2026
Antwoord van Auto Credit Express
Hello Yolanda,
Thanks for saying so! At Auto Credit Express, it's our mission to help car buyers get connected to the dealership that has the financing options they need. So glad we could help. Thanks for leaving a review. We appreciate it. Have a good day.
Sincerely,
Auto Credit Express
Was there for four hours one day the…
Was there for four hours one day the next two days later four hours they didn’t look at the problem that I came in for they said they didn’t even know I was there no, I’m here for the third time. They said they don’t have the device to check the service engine light. The worst car experience I have had
19 april 2026
Antwoord van Auto Credit Express
Hello Walter,
We're sorry to hear about your troubles with the dealership where you purchased your vehicle from. At Auto Credit Express, we strive to connect car buyers to the right dealership for their car-buying needs. The service you're describing isn't how we seek to treat customers, and we hope that your situation was resolved. Thank you for taking the time to leave a review. We appreciate it.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Tyler,
Excellent to hear! WE're so glad that the representative you worked with was great! At Auto Credit Express, our mission is to connect car buyers with the dealership that offers the financing options they need. So glad we could help. Congratulations and thank you for leaving a review. WEa pprciate it. Have a nice day.
Sincerely,
Auto Credit Express
They were very Understanding about my…
They were very Understanding about my situation and then went above and beyond to help me with my car buying experience.
18 april 2026
Antwoord van Auto Credit Express
Hello Benita,
That's terrific to hear! We're so glad that the dealership we connected you with was understanding and that you were able to get the car you needed. Congratulations on your vehicle, and thank you for taking the time to leave a review. We appreciate it. Have a splendid day.
Sincerely,
Auto Credit Express
I was treated with kindness they where…
I was treated with kindness they where willing to help in all always I was having trouble with a recent mishap at work that was giving me trouble to walk so they salesman Mikal drove me from point a to point b I think he was spectacular I couldn’t stay to finish up paperwork that day so he came to my house picked me up n gave me a ride from his own car time n gas n brought me back to dealership to finish paperwork n get my new car now if that’s not a excellent salesman I don’t know who are thanks Mikal
15 april 2026
Antwoord van Auto Credit Express
Hello Henry,
Wonderful to hear! We are so glad that the dealer we connected you with went above and beyond to get you into a vehicle. It's our mission to get car buyers the help they need, even if their credit isn't stellar. So glad we could. Congratulations on your vehicle. Have a terrific day.
Sincerely,
Auto Credit Express
Great experience
Devon and his manager went above and beyond to get me into a vehicle!! I didn't think they would be able to, but my car came home the same day!! I had an appointment at another dealership, Devon said his manager said I should go to Ward first, and I'm glad I did!!
7 april 2026
Antwoord van Auto Credit Express
Hello Martha,
Congratulations on your vehicle! We're so pleased that the dealership we connected you with was able to get you into the car you needed. It's our mission to help car buyers get financing even if their credit isn't the best. Thank you for leaving a review. We appreciate it.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Wendy,
That's terrific! Congratulations on your vehicle! We're so glad that the dealership we matched you with was able to get you into the car you needed. Thank you for leaving a review. We appreciate it. Have a stellar day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Efrain,
Thank you for saying so! It is our pleasure to connect car buyers with the dealership that has the car-buying options you're looking for. Thank you for leaving a review, and congratulations on your vehicle. Thanks for leaving a review. We appreciate it. Have a wonderful day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Lisa,
We're so glad that you found our service to be fast and professional. It's our mission to match car buyers with the right dealership for their car-buying needs. So glad to help. Thanks for leaving a review. Have a nice day.
Sincerely,
Auto Credit Express
Antwoord van Auto Credit Express
Hello Juliet,
That's wonderful to hear! We're so glad that the dealer we connected you with could get you into the vehicle you needed. Congratulations. It's our mission to ensure car buyers get connected to the right dealership for their needs. Thanks for leaving a review to share your story. We appreciate it. Have a great day.
Sincerely,
Auto Credit Express
Great experience!!
Great experience!!! Was at my wits end and couldn’t get approved at over a handful of places was about to give up until Mike at McCluskey Chevrolet got me approved on a loan without a co signer and on a brand new Trailblazer and all online plus great warranty and they are delivering it to my house. How awesome is that. I’m so happy i didn’t give up or I never would have gotten a car. McCluskey Chevrolet is the place to go. Mike went above and beyond for me and I got a new vehicle fast and stress free. I’m beyond empresses with how nice and helpful they are. Go to Mike and he will help you and make you feel like you have known him your whole life. Makes you feel like you’re not just a number. Thanks again Mike. You rock!!!!
12 april 2026
Antwoord van Auto Credit Express
Hello April,
We're so glad our process connected you with the right dealership for the job. That rocks. At Auto Credit Express, we connect car buyers to the dealership with the right financing programs for their needs. So glad to help. Thanks again for leaving a review. We appreciate it. Have a splendid day.
Sincerely,
Auto Credit Express
Found the right Dealership for Me
After so many wasted trips to dealers, they Helped to match me with a dealership where I bought my new car from!!
18 februari 2026
Antwoord van Auto Credit Express
Hello MaryBeth,
We're so glad our process worked for you! At Auto Credit Express, our mission is to make car financing easier for those with credit challenges. We can't thank you enough for leaving a review to share your story. Thanks again, and have a terrific day.
Sincerely,
Auto Credit Express
It was nice to get approved with my…
It was nice to get approved with my credit. We were able to find a vehicle that worked for us.
8 april 2026
Antwoord van Auto Credit Express
Hello CoriLyn,
That's terrific! Congratulations on your vehicle. Our mission is to connect car buyers with a dealership that has the financing opportunities they need. Glad to be of service. Congrats again, and thanks for leaving a review. We appreciate it. Have a wonderful day.
Sincerely,
Auto Credit Express
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