BabiPur Reviews 

Ordered from BabiPur for the first time. Placed the order at midnight on Tuesday night/Wednesday morning. Order was due in 3-5 days standard delivery. The parcel arrived Friday afternoon. Fantastic. Very well packed and the best price I could find online. Thank you. 😊

I made a mistake in not changing my billing address but BabiPur responded to my message almost immediately and also used initiative when they said they would not put an invoice in with the toy as it was a gift.

Absolutely fantastic customer service.
Responsive team that sorted the issue I had with my purchase efficiently.
Thank you great company.

This company is the absolute best to deal with. Their customer service is impeccable. Their products absolutely fantastic. A purchase from here is a safe and sure one!! I’ve been buying from them for almost a decade and have only ever had excellent customer service. Thank you to all the team.

Really great service. Great customer service, polite and dealt with return fairly and efficiently. Items delivered quickly.

Brilliantly helpful, fab products and great service. The Kapla is so fun the children in our group really enjoy it

Amazing customer service, couldn’t do enough for me.

Really lovely items, super quick delivery and incredibly simple return / refund process (inevitable with kids’ clothes that the fit / something isn’t “quite right”). I am truly wowed by how quick and easy everything was. Will certainly be shopping here again!

My first purchase from BabiPur and I realised I had ordered the wrong size! I immediately left a message on the help line and had a lovely message the following morning saying they had changed my order. Superb customer service - thank you!

Above and beyond customer service. I've been buying from Babipur for a few years and have always been happy. Most recently I had lost a small part of a klean kanteen lid I purchased a couple of years before so I contacted customer services to see if I could purchase another small screw part that wasn'ton the website as a standard spare part. They did indeed have just the part I needed and swiftly sent me an invoice to purchase along with a couple of other things I needed anyway to send in the same delivery. 5*s, thanks Babipur

Great help with an exchange and a change of delivery address. Super to deal with a real person who seeks to customize to suit requirements.

honestly one of the best websites to shop from. super fast delivery, customer service always readily available. Never written a trust pilot review but I really enjoy how this company operates.

On two occasions I gave an incorrect email address for the intended recipient of Babipur gift vouchers. The problem, of my own making, was resolved by Babipur immediately and without any fuss - excellent customer service.

Lovely store to deal with. Great products and brilliant customer service. Had an issue but was delt with very well. Thanks

I placed an order with BabiPur, website was great, easy to navigate and managed to pick up a couple of perfect gifts for friends and family. The order arrived a few days later, on opening the package I noticed one box had the seals already opened. I reached out to the client experience team at BabiPur and explained the situation, they swiftly offered a return, providing a return link and saying once posted to share the receipt and they would send out the replacement to avoid any delays, they also offered a partial refund instead if I was happy to keep the one I had in hand. I double checked the product by carefully opening and checking everything inside was intact, which it was, and opted for the partial refund. Communication and solution driven response was great, Anne was friendly and professional, also refund came in to my bank quickly. Will definitely purchase again with this company. Just shows something can always happen but it’s how you deal with it that shows how good a company is.

I absolutely love all things Babipur and their customer service team are amazing! They go above and beyond every single time. I was very un organised this year and forgot to send presents to my nephews in Belgium, they made sure it was sent out asap so it will be there in time for Christmas and added things to the order that I forgot.

Great customer service. I had ordered some Christmas gifts and one item was accidentally not sent. I emailed and they responded within a couple of hours and have shipped the missing item out on a fast track so I still get it in time. Accidents happen (in the years I’ve shopped with Babipur this is literally the first one) but I think what’s really lovely is the sincere apology and great, polite and friendly customer service that follow. I’ll definitely continue to shop here.

I always come back to Babipur, they stock the best kids toys, and their customer service is brilliant. I recommend them extremely highly.

I'm a regular customer over the years, and Babipur never fails to impress with its commitment to fair trading and high quality sustainable toys, clothes, and homeware. Their customer service team's friendliness and speed are second to none. They're an inspirational business, showing that good principles don't need to stand in the way of commercial success.

Customer service is incredible and is the friendliest small business I’ve ever come across. Would recommend to anyone looking for sustainable (but also v cute) toys or lifestyle bits.