BabiPur Reviews 

This is a really brilliant baby and children’s shop, full of interesting, natural and stylish products. The customer service is second to none, the staff helped me to order some special items that I was interested in, and they came through quickly, with updates along the way. I’m very pleased with products - unusual gifts for a new baby - and will continue to look at the website for ideas and inspirations.

So impressed with this company. I ordered my items on next-day morning delivery, but the parcel was delayed in transit for reasons unknown. Just one email later and Sion had arranged for duplicate items to be despatched immediately with a different courier - they arrived the following day. The delivery charge was also refunded as a goodwill gesture. Absolutely amazing customer care, such a fast response and a perfect resolution to the problem. Thank you so much - I'll definitely shop with you again.

Really great experience ordering a baby carrier from Babipur, professional and quick communication from Anne, and really quick delivery. A great selection of products for babies, children and parents and a fantastic team to deal with.

Thank you.

Still not received parcel - it seems ridiculous to use a signed-for Royal Mail service for an order under £20 so that I have to take a day off work to wait in, and then the postman just leaves a card without ringing the doorbell! I can understand signing for high-value parcels but surely a Tracked 48 would be fine for most things - other companies seem to manage.

Anne from the customer service team was so helpful and quick to respond. Great service!

A really wonderful range of products, all ethically sourced. The delivery times are speedy and the customer service and support are second to none. Great company, very glad I found them!

Wow I honestly have not come across such fantastic understanding courteous polite customer service in all of my life. Nothing was too much trouble for my unfortunate predicament which was my mistake alone Anne & the team completely put my worries to bed within a single phone call. Thank you so much for all of your help my son loves his new bike. Regards Andrew Johnstone.

Love this shop! Repeat customer here and the staff are so helpful and generous with knowledge and time! 10/10!

Amazing! Such a gorgeous shop. Always a pleasure to order from and customer service is outstanding. Would recommend to anyone :)

This is a fantastic store for high-quality wood toys, organic products and clothing brands, and Waldorf materials. I have purchased from them many times and they always ship very quickly and provide top-notch customer service. I highly recommend them! 😊

Brilliant and speedy service, will definitely be using again.

Excellent service, to be honest it was above and beyond any expectations. Highly recommend and will absolutely be returning (yet again)

A fantastic website! Great selection of products - I know these are originals and safe.

1. A really uplifting online 'shop'. A good feel to it. Positive + jolly. Quality items.
2. Excellent customer service. No robots only kind, helpful humans.

I’ve always experienced great customer service from babipur in the years I’ve been shopping with them. They are always more than happy to help but this time Anne has surpassed what anyone could expect in the world of customer service. She helped me track down and sort out a lost item from a different company (a spare part for a toy which Babipur stock).
I am so impressed and grateful.
I only wish everyone cared about their customers as much as you do.
Thank you.

One of the items got damaged in transit. I contacted the customer services team and they immediately sent a replacement - I can't ask for anything more than that! Very helpful 🙂

I have bought repeatedly from babipur. Nice high quality products and great customer service.

Great fast and efficient service my jacket was exactly as described on the babipur website very happy with the service

We bought a set of Kleen Kanteen Lunchboxes from Babipur (the last they had in stock) about a month of use passed and the medium box developed a split in the silicone top. I contacted Babipur and Anne swiftly set about arranging a replacement with their supplier despite no longer stocking this item. There was no quibbling or attempts to avoid dealing with the issue and I’ve been thoroughly impressed by the customer service, the updates and the care that has been shown. It’s truly a rare thing and it’ll definitely encourage repeat purchases from us!

I got a voucher from Real nappies for London and I ordered on Babipur, I received my order today and I am crying for joy seeing how quality they are and the fact that I will be saving/reducing cost of diaper as I am not financially stable. Thank you Babipur, the quality is top notched, thank you RNFL. I am super grateful.