BabyStyle Reviews 

So upset with my egg 3 bundle.
Bought a package in april my son is 6 weeks old as of now. so i used the car seat about 10 times and the car seat has broken. It wont allow the stems to be removed without a screwdriver( not the best thing to be used around with a new born )
Anyway called egg/ uk baby centre sent videos and photos of the broken car seat (adapters appear stuck)
So they have sent out a bare car seat replacement without any inners in and was told to swap the old inners over to the new bare car seat that was sent! What an absolute nightmare! Dont know where to start regarding moving the inners from one car seat to the next! I called egg ukbabycentre. So now im told thats how they deal with customers and its good to learn to take the inners out! Absolutely disgusted by how customer care delt with me!
Egg/ukbaby centre
Why not just send a new car seat out with the inners in and ill send the old one back?? The problem is you're fault selling me a faulty product!
Also I was told to take the chair to Leicester to get it swapped over! Do you really think i have time to drive 1 hour or more with my son (without a car seat???
Mortified!
You have made my experience buying a egg bundle package so distressing for me and my 6 week old son, who needs the car chair to safely go out in the car for his medical appointments!! Shame on you for not rectifying this problem straight away!
So as it stands now I have had my broken egg car seat for 1 week.
and not been able to take my son out in the car or buggy! Because of the adaptors sticking!
The reason I bought egg was for the ease of use but this has been so stressful especially with a 6 week baby!
I can say I will not be buying anything from egg, baby centre in the future as the service has been absolutely disgusting regarding sorting my issue!

I needed a new replacement part and from the start everyone was so helpful, friendly and quick to respond. The replacement part arrived within 2 days and when I had an issue with getting the old screws out of my current buggy they asked me to send it in and they would sort it. And they did! Plus they polished up the chrome to remove scratches that were there and returned it super fast! Couldn’t have asked for better service all round.

Absolutely top class service.
I went to order a replacement hood for the stroller, Nicky, by asking a few questions to ensure my order was correct, ended up speaking to some colleagues and sourcing me the correct parts I needed to fix the hood, rather than replacing it with a different colour due to availabilty. Nicky saved me money, and saved me from walkimg around with a weird looking pram... that's the best service i've had from a company in such a long rime. Thank you!!!

Absolutely A* customer service which deserves recognition. After the zip snapped on my much loved changing bag I reached out to customer service and was supported by Nicola. Her responses to my email were very prompt, polite and supportive. I was given options of ways to rectify the issue and guidance given which I really appreciated. Thank you again for your help.

Couple of small errors (one mine and the other theirs😂) but both were rectified very quickly. Very fast efficient postage and communication throughout. Thank you

They were only too willing to help us out with a secondhand pushchair we purchased without any hesitation or questions. I would highly recommend. They are a good professional company.

The Oyster 4-in-1 Potty has completely transformed our toilet training journey. It’s not just a potty—it’s a seat, a step stool, and even a little chair, which makes it incredibly versatile and long-lasting. But what truly sets it apart is the comfort. The soft PU material around the seat and the ergonomic backrest make it so inviting that my little one actually enjoys sitting on it. He feels secure, relaxed, and proud to use it—something I never expected from a potty!

The raised splash guard and built-in deflector are thoughtful touches that help keep things tidy, and the anti-slip grips give me peace of mind knowing it’s safe on any surface. It’s easy to clean, compact to store, and even travel-friendly. Honestly, it’s made what could’ve been a messy, stressful phase into something smooth and positive. Highly recommend to any parent looking for a practical, child-friendly solution.

recently had my egg Z stroller in for repair on the chassis under warranty, this was done perfectly and then needed the seat fastened into the frame. this again was done perfectly, didn’t take too long.
I had nothing but stress with the pram. But now I’m at ease thanks to babystyle for carrying out repair.
The staff have been very friendly and supportive over the phone. Special Thank you to Nicola who dealt with us with the pram, excellent customer service. Also received a gift of my choice, so opted for the footmuff to keep my son warm in the coming months. Thank you all again. from Megan & family and puppy coco. X

The team at baby style could not have been anymore helpful especially Nicky. I had lost some screws for our cot bed and Nicky was able to find the parts that I specifically needed and sent them out right away. I am very grateful for the helpful and kind service I received. Many thanks.

We needed a replacement part for the hood of our Oyster 3. Worth saying it's nearly 4 years old, on it's second child, and therefore definitely not what you would class as "in warranty"!

Without any hesitation they posted a replacement part, free of charge, and super-fast. Couldn't be more impressed with the level of service - and shoutout to Nicola for the speedy support.

I contacted customer services looking for help with a replacement part. Customer service is amazing,I got a response immediately and replacement parts sent out, free of charge,within 24 hours.Thank you Nicola , outstanding !

I had my first Oyster pram 11 years ago when my son was born, and it was truly a dream. It was reliable, lightweight, easy to fold, and handled beautifully – exactly what you need when navigating life with a newborn. It gave us years of use without any issues, and I’ve always looked back on it fondly.

After years of struggling to conceive, we’re finally expecting our second little miracle. When it came to choosing a pram this time around, my husband and I didn’t even need to discuss it – it had to be an Oyster again. We’ve just chosen the **Oyster 4**, and I couldn’t be happier.

The upgrades since we last had one are incredible. The Oyster 4 folds with the seat still attached, which makes it even more convenient, and it remains wonderfully lightweight – perfect for getting in and out of the car or carrying up steps. The design is sleek and modern, and the build quality is still second to none.

I’m also planning to buy the **carrycot stand**, which is compatible with the carrycot section of the pram. It will be ideal for keeping baby close by in the living room or beside the bed in the early days. I’ve already started eyeing up some of the other Oyster accessories too – once you start, it’s hard to stop!

There’s no doubt in my mind that **Babystyle’s Oyster range is simply the best for expectant parents**. From experience, their prams are durable, practical, and stylish, and the improvements over the past decade show just how much thought they put into meeting parents’ needs.

Truly, it feels special to be returning to the brand that supported us so well the first time – only now, it’s even better. Highly, highly recommend!

Lost a part for my daughters pram and got in touch with a wonderful lady called Nicole. Great comms, super speedy and spare part arrived within days! Superb and could not recommend ehighly enough! Thank you

We bought a brand new Oyster Max 2 from a local supplier over 8 years ago (2018) and have used it with all of our 3 children. It's been on smooth paths, rough gravel and even pulled backwards on the beach with all the gear.

It's enabled us to go from a new born in a bassinet all the way through to the double stacker. We're now back using just the upper seat for our 1 year old, but the chassis is strong enough for our 6 year old to stand on the back when her legs get tired.

In the past 8 years all we had to do was change the rear wheels due to tread wear.

However, I came here to shout about their customer service! After 8 years of hard use, one of the nuts came loose and had been lost. This made the chassis unstable and could have been the end for the buggy- right before a holiday too!

I called customer service and was put through to Colin(?). The model was discontinued but he found the exact part, called me to back to confirm and posted it (for free!) to be delivered the very next day. It arrived just before we left for holiday. He'd sent the bolts for the left and right sides just to be sure I had the right length. Part replaced. Buggy back to being the strong and sturdy workhorse it is.

Our Oyster Max will now see us through all 3 of our children's baby to toddler years (probably 10 years of constant use in total). With buggies being so expensive these days- that's what you want in a buggy right?! Value, quality and great customer service.

Thank you BabyStyle.

Super helpful customer service, parts required received within 2 days.

Quick response and great service!

I purchased an Oyster 3 second-hand, and even though it had already been used for about a year before I got it, it has remained remarkably sturdy and so smooth to push—still performing flawlessly after over three years of use.

The design is highly functional—it folds as a single piece, the storage space underneath is impressively large, and the sun cover offers excellent protection for little ones. Recently, I had some issues with the hood and cup holder (on a few occasions they will fall off), and upon reaching out, the company promptly sent me spare parts!

Not only does this demonstrate their commitment to sustainability, but it also highlights how much they genuinely care for their customers. A truly remarkable brand that sets the standard for both quality and service! Thank you Oyster Team!

The Oyster Capsule saved my babies life.
My 9 month old and myself were involved in a high speed RTC. Impact was at least 50mph.
We had baby buckled in as our fit check suggested, secured by the seat belt and upon impact - the car seat didn’t move a bit.
There isn’t a mark on my baby, the hospital praised the car seat and sent us on our way with a full bill of health for baby.
I’m honestly so thankful to BabyStyle for saving my babies life. The seat did just what it is supposed to do!
Straps are now cut and the seat has been disposed of and we are awaiting our replacement.

Thank you all, again. Thanks to your car seat my little love lives to tell the tale!

If I could give 0 stars I would be so happy. I ordered a spare part that didn’t work. I wanted to return it and they said that I need to pay the postage and that if it’s missing in transit even with proof of postage they are not liable.