Bad Dragon Reviews 241

My name is johny ox long and i bought the massive horse clock
it slide up my arse so well i orgasmed almost instantly i would recommend makeing your dildos bigger in size as i bought the extra large and it didn’t like i thought it would and it was to small for my standards

goated shit would use again really nice texture and feel and very sturdy was really happy afterwards this is amazing 5 stars would recomend

I had to contact customer service to resolve an minor discrepancy.
I was promptly contacted by management and was provided with a comprehensive response.

All goods arrived with-in the timeframe and was well packaged.

Will definitely be using BadDragon again!

Die Produkte sind hochwertig und gut verarbeitet. Bester Kundenservice. UPS hatte mein Paket beim Zoll verschlampt und der Kundenservice von Bad Dragon ist mir entgegengekommen und hat mein Produkt neu anfertigen lassen (schneller als die gewöhnliche Produktionszeit). Zoll und Versandtgebüren hab ich komplett erstattet bekommen. Das warten hat sich gelohnt.

-received the product oversea 9 days after ordering
-shaky legs
-had to sit on the side of my bed for 20 mins
-definitely order in future

I had some issues with the order and even outside the stated chancellation policy they helped me cancel and resubmit the order. Everything arrived quicker than said and the quality is very high. Forget about all the old bad reviews. They do a great job, even if its very expensive. You get very good quality.

Currently waiting for this company to get its act together and provide a solution to a missing shipment valued over $500. Apparently the order got lost in transit by UPS and it took a few emails to get them to file a claim as they kept telling me I needed to (which wasn't what UPS was saying). Long story short UPS noted they sent a claim response to their shipping department over 4 weeks ago (February 7th). I reached out a week ago informing them of this and I continue to wait with no tangible information on what is going on. Going to give this 1 more week and file a fraud claim against them and claw my money back. How do you even run a business this poorly and stay afloat? Ordered custom toys from Mr. Hankey at the same time and had my order in-hand in 4 days.

I've gotten three toys from them and they've all arrived within two-three weeks for me! The longest I waited was their winter break but obviously that's okay!

Bought two in-stock toys on the 28th and they just arrived on the 30th in Germany. This is even faster than some deliveries within the country. Toys are superb quality. Would recommend.

The company loses a star for 2 reasons
1. Shipping is ridiculously expensive if you live outside of America
2.their custom orders are almost always closed (though I’m pretty sure they still tweet whenever they are open so it’s not to hard to get one special made for you
2.1 this isn’t a real point I just wanted to complain that the suction cup is an addition and not an innate part of their models
All that aside I’ve ordered 5 toys from them so far and though the masturbators are kind of hit or miss these are easily the best dildos I’ve ever owned
One of the masturbators is just way to tight imo
The other one ripped after a few uses which was sad but I emailed customer service and though their policy written clearly on their site says they don’t allow warranty’s on their extra soft products they are sending me a replacement free of charge
The dildos though
I got nocturne, hanzo the Oni mask, and nokken and god damn
Their tapered toys like Oni are easy to take and quickly turn into a challenge the further you go which is exactly what you want from them
Their flared toys tug a lot when being removed which is amazing
And their knotted toys are pretty much perfect for people who like lots of variation in girth and feeling like your partner is locked in you
this basically all just to say despite their issues bad dragon puts an immense amount of thought into their toy design and it shows with the creation of some of the most pleasurable dildos I’ve ever owned

I ordered a toy already knowing (from what the reviews say) that it takes a long time to ship csutom toys. Ordered from Italy, it was produced in 7 days, shipped in 3, total 10 days to arrive at my house, not bad BD. excellent product by itself, the colors in the photo are not always the same as reality so be careful.

Superb quality and speed. Ordered 2 items internationally (from US to Mexico) and it took 4 days to arrive. Shipping costs, taxes and export fees were included at check-out, and no additional fees were required at delivery. The toys arrived in a plain-brown cardboard box, labeled as "sylicone sculptures', and were well protected. The toys themselves are of excelent quality; soft, solid, with vibrant colors and very detailed textures. Very happy with my purchase. Would definitely order again.

Would suggest seriously considering buying from a shop in your own country, due to if there are issues it is a pain to get them sorted.
Also some of their items seem to have common (known to them) issues of splitting/tearing - hence they sell glue and have even said "due to the extra soft silicone used sometimes tearing occurs when the masturbators stretch to accommodate" - in that case it should be recommended that glue is bought with them or the glue should be given freely with them but it is not and there is no warning ⚠️

They need to do better before shipping to different countries where the customer pays shipping fees (and maybe also customs depending on how much they spent).

I have two toys from them now. At first, I got them just because they looked cool and I could never imagine my medium demon dick fitting inside me, but then I got my small Orochi. The Orochi’s texture can be a bit much at times, but my partner loves watching me stretch with these things, so I got used to it quickly and before I knew it, I finally had gotten past the tip of my demon dick. Anyways, medium size is not medium size for a human penis, so pay attention to the charts more than I did. The toys are gorgeous and I’m always so happy when I can buy a new one. I also have always received my order within one or two weeks of purchase and they ship super quick. I also love their toy cleaner and lube. Overall, a high quality company I can’t wait to order more from soon.

Horrible customer service.
Custom Orders can take months.
PreMades are hit or miss.

1. Custom Order
Ordered a custom coloured XL Bishop and L Tempestt in signature. This order took almost 2 mths. Completely disheartening when I’m seeing huge discounts on “pre-made” Tempestt while they are trying to “custom” mine.

When I finally got my order, turns out that the Tempestt doesn’t even meet their posted specifications. Website says 13.25” circumference shaft, in reality it’s 11”.

2. Horrible customer service
Ordered 3 pre-made toys, a week later they still haven’t shipped and then they dropped the price. I asked if they would price match them since they still haven’t shipped. Response was no but you can cancel the order and re order it at the lower price which will never happen given how they setup their website. I told them to just ship, that was a couple days ago and I don’t have a response and the status says held.

Dealing with customer service for my initial custom order was also a nightmare. Took over a week of back and forth to arrive back to my original request.

I’m honestly fed up with Bad Dragon. Ordered 3 different shipments from Hankeys Toys, two were custom and they all came in faster. Had some customer service issues but they resolved it within a day.

Hopefully this will light a fire for them to ship order 2090328 (3 premades ordered > week ago) and the Tempesst that doesn’t meet their own specs from Order
2056567. If it doesn’t I’m taking my money elsewhere and I highly suggest you do too! There’s a lot of great toy manufacturers looking to earn your business.

The toys are expensive and wait times are long (4-6w) as they batch shipping. Despite "actual colours may vary" on the custom colour simulator, they can vary unacceptably to the point of failing QA, entitling UK customers to a refund under Consumer Rights Act 2015.

Customer service fails to address simple questions and instead cagily skirt around disclosing why this issue is happening so the customer can choose alternative colours which will hopefully not run into the same issue. Even the photos they take of the QA-failing toy don't accurately represent the real colours. When asking which colours will most accurately represent the simulated image, no response is given, indicating a complete lack of knowledge. Who's supposed to be the expert here?

This is my first time commissioning custom colours and it's failed QA after 27 days of waiting - very poor show. If you want your colours correct, go for a standard arrangement, don't waste $32.62 picking your own because you probably won't get them.

Issue yet to be resolved.

Allot of the 1 star reviews are from 2020 and before, if you're considering this company only read the 2021 onwards as those are the currect issues. I own 24 of their toys, both pentratable and penetrating, small-xl, soft-firm, all are great, one warning is to not buy any of the tighter penetratables if you're a thicker guy as they will tear, my rowan, jt, and snowball have all had mild tears but still work great, look up BD penetratable tightness guide. Very expensive company but very high qaulity.

I recently used one of there wearable as the wifey for lifet wasn’t pleased with my size. It felt the same or even better for both of us as I have never heard her moan as loud and felt me have a more intense orgasm. Great delivery speed and great quality. Definitely recommend

This company sucks they never have the male products available been waiting for 2 years for them to have the 2 male masturbators in there inventory plus at the price they charge as well as never having thr products available or even in the color you want it's not worth it there's a Plethora of other companies that do the same thing don't waist your money or your time on this website