The website was easy to use and find the radiator I wanted. I was surprised that suitable valves did not seem to be available but were easily sourced elsewhere. Ordering and payment was very straigh... Toon meer
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Lees wat reviewers zeggen
The company used for delivering is poor, there was no knock at the door but at the end of the day realised my parcel had been left at an angle! Not even upright, outside and left for anyone to take. A... Toon meer
We haven’t installed our beautiful double bowl fireclay fluted front butler sink yet but the quality appears to be outstanding and it’s such incredible value for money! So pleased we chose this over a... Toon meer
Delighted with my new sink and can't wait to get it installed. I ordered too many fittings by mistake and this company immediately processed a refund for me, even though it was entirely my error. Ou... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Who are we? World leaders in fine Fireclay. We devote our entire operation to this high-quality method of production. Our 12,000-square-meter factory and 150 employees currently produce 150,000 pieces per year, with a goal of reaching 250,000 fireclay products by the end of 2023 with an additional 100 employees. Fireclay's History Although Fine Fireclay and Vitreous China are closely related, there are distinct differences that are frequently overlooked when producing Fine Fireclay, which is generally processed exactly the same as the Vitreous China product in production units specialising in Vitreous China production when, in reality, various parts of the process must be changed to produce a world class piece of Fine Fireclay. Following a decline in the production of Fine Fireclay products as a result of many Vitreous China manufacturers closing down across Europe, our founders set out to create the best Fine Fireclay product possible with the goal of becoming world leaders in Fine Fireclay production. It means that we choose our partnered manufacturers based on quality and trust rather than price, ensuring our customers received the highest quality goods. The Finest Raw Materials Fireclay products are manufactured and moulded in-house. We take great pride in this as a company because all of our Fireclay products are handcrafted by master potters, meaning a perfect sink is crafted every time. The key to producing outstanding Fireclay products is consistency. To ensure that each product meets our high standards, it is rigorously inspected, and quality tested.
Contactgegevens
Nethercroft Monkholme Lane, Threshfield Skipton, BD23 5HE, Skipton, Verenigd Koninkrijk
- sales@balterley.co.uk
- www.balterley.co.uk
4,3
Uitstekend
302 reviews
Heeft 3% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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This radiator looks absolutely amazing
This radiator looks absolutely amazing! Work good to !
16 april 2026
Poor delivery
The company used for delivering is poor, there was no knock at the door but at the end of the day realised my parcel had been left at an angle! Not even upright, outside and left for anyone to take. Absolutely appalling
16 april 2026
ceramic cleaner sink
Ordered a ceramic cleaner sink. Perfect for our outdoors area. Good quality and looks great
14 april 2026
Good quality for a reasonable price
Prompt delivery. Good quality shower tray for a reasonable price. It looks good 😊
14 april 2026
Radiator purchase.
The website was easy to use and find the radiator I wanted. I was surprised that suitable valves did not seem to be available but were easily sourced elsewhere. Ordering and payment was very straightforward even at 10pm! Delivery was very well communicated and bang on time, only 36 hours from ordering. Impressive.
The rad was very well packed, and in perfect condition, with easy to follow instructions and with all fixings provided. I’ve mounted it but yet to plumb it in, but so far very happy with my purchase.
9 april 2026
Easy ordering process.
Easy ordering process.
Very good price
Quick and efficient delivery.
What's not to like
7 april 2026
The mirror that has been delivered is…
The mirror that has been delivered is smashed to pieces and have had no response from Balterley
24 maart 2026
Antwoord van Balterley
Hello Chris,
Apologies to hear about the issue with your Mirror, but I am afraid this isn't anything to do with us.
You ordered a Shower Tray which we delivered without any issues and invited you to place a review on.
Neither you, or your address or any of of your contact details has ever ordered a Mirror from us on our website or via any other channel. We have also not had any communication from you about a Mirror other than this review.
Great service and great product
Great service and great product. I would use it again. Top company. 5 stars
1 april 2026
Easy to deal with and delivered on…
Easy to deal with and delivered on time. Driver was helpful as it is a very heavy item. Sink yet to be fitted but delivery was fine.
25 maart 2026
Very quick response to my emailed…
Very quick response to my emailed questions. Excellent delivery service.
16 maart 2026
Excellent product and service.
11 maart 2026
The first sink arrived with a broken…
The first sink arrived with a broken box and a huge chip in the sink. I am amazed at how this was packaged or rather not. Just the sink with no polystyrene or bubble wrap to give protection. A dreadful waste and obviously unusable. The inconvenience of a plumber here to fit the sink and his time was just wasted.
Comments please.
10 maart 2026
The tab was leaking from the moment it…
The tab was leaking from the moment it was installed and despite me sending a video I have not heard back from the company yet
9 maart 2026
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