I am absolutely thrilled with my new bathroom, and the experience with the team was outstanding from start to finish. It began with an online design appointment with Lidia, who was great at list... Toon meer
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Having worked with both Erin and Shannon at City Plumbing Burton Showroom, we have always been very satisfied with their service - they’re both friendly and approachable and nothing is too much troubl... Toon meer
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We used the Grimsby showroom to design and order our beautiful new bathroom. Mia was so patient with us, as we changed our design several times, she is extremely knowledgeable and was a tremendous hel... Toon meer
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Graham Msakery at the Winsford, Cheshire showroom was extremely helpful, made workable suggestions, checked all fitted and was pleasant to deal with. Would go back there if needed for future projects.... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Contactgegevens
Eldon Way, , Crick, , Northampton, Verenigd Koninkrijk
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
En suite Refurbishment!
Great customer service from Nicola Nixon at City Plumbing in Chepstow in advice and recommendations for the refurbishment of my en-suite.
Smooth process from first meeting to look at and suggest designs to delivery of the goods. Thank you!
29 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Gillian,
Thank you for taking the time to leave us a 5 star review!
Thank you so much for your excellent feedback! We are thrilled to hear that Nicola Nixon at our Chepstow branch provided you with great customer service, valuable advice, and strong recommendations for your en-suite refurbishment.
We are delighted that the entire process, from design suggestions to the final delivery of your goods, was smooth and seamless.
We appreciate your business and will be sure to pass your kind words along to Nicola and the Chepstow team!
Kind regards
Tricia @ The Bathroom Showroom
Hinges
They were very helpful for hinges that I needed for a bathroom I got from them years ago and found the old supplier with ease.
11 november 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Joe,
Thank you for taking the time to leave us a 5 star review!
That is wonderful to hear! We are delighted that our team was able to quickly and easily locate the replacement hinges you needed for your bathroom, even after so many years.
We pride ourselves on our ability to assist customers with long-term support for their purchases. Thank you for taking the time to share this positive feedback!
Kind regards
Tricia @ The Bathroom Showroom
Excellent - would highly recommend
Excellent, professional service. Lynda gave me detailed advice and helped me choose my new bathroom. She was very knowledgeable and very patient and nothing was too much trouble. I didn't feel under any pressure, but was more than happy to buy my new bathroom from her and her team. Thanks, Lynda.
13 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Sarah
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent service you received while shopping with us and that Lynda's patient manner and knowledge of products supported you in making the choices for your new bathroom. We would love to share your kind comments with Lynda and her colleagues and would appreciate it if you could contact our Customer Service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us of the details of the branch that you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Aintree Showroom Ellie *****
We recently purchased a bathroom from the Aintree Showroom where we dealt with Ellie who brought our dream bathroom to life. Ellie was a pleasure to deal with we can’t thank her enough for the time/effort and going the extra mile to help us get what we wanted. I would highly recommend visiting the Aintree showroom to anyone looking to purchase a new bathroom.
1 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Conor
Thank you for taking the time to leave us a 5 star review!
We are truly delighted to hear that Ellie was instrumental in bringing your dream bathroom to life. Knowing she was a pleasure to deal with and that her time, effort, and willingness to go the extra mile resulted in you getting exactly what you wanted is the highest praise we can receive.
We will be sure to pass along your heartfelt thanks to Ellie and the Aintree team. Your feedback confirms the exceptional service and dedication we strive to provide.
We hope you enjoy your beautiful new bathroom for many years to come!
Kind regards
Vicky @ The Bathroom Showroom
Victorian bathroom build
Rebecca was super helpful throughout, even managing to get us extra tiles from Spain at really short notice when the design had to change midway through.
A real high quality bathroom suite supplied and designed. It was great to see the 3D design of our bathroom in the showroom so that we could visualise the design before work started.
1 september 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Bobby
Thank you for taking the time to leave us a 5 star review!
We're happy to hear that you found our service helpful, especially with the tile changes. It's great that the 3D design helped you visualise your new bathroom.
Thank you for your positive feedback!
Kind regards
Vicky @ The Bathroom Showroom
Emma at City Plumbing
Emma at City Plumbing, Straiton, Edinburgh, her usual professional and friendly self. Agreed a new shower room refit with her ( she deal with us many years ago too!)
Happy to recommend Emma to anyone looking for a bathroom refit, her knowledge and advice first class!!
29 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi T.Muir
Thank you for taking the time to leave us a 5 star review!
We're happy to hear that you had such a positive experience! It's great to know that you appreciated the helpful advice for your shower room refit from Emma. Thank you for your recommendation! You can be sure your kind words will be shared with Emma and her colleagues at our Loanhead CPS branch.
Kind regards
Vicky @ The Bathroom Showroom
Amazing transformation
Big shout out for Rebecca showroom manager at City Plumbing Bury for transforming my bathroom and ensuite with incredible imagination and positivity.And for finding the amazing Phil and Dan of Property Medics to do the work.
28 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Luise,
Thank you for leaving us a 5 star review.
We are pleased to hear that our City Plumbing Bury branch provided you with not only excellent service, products and an installers to transform your bathroom and ensuite.
We will be sure to pass on the kind words and feedback.
Kind regards,
Juana @ City Plumbing Supplies
Ellie was very pleasant and took a lot…
Ellie was very pleasant and took a lot of care to understand our needs and preferences for our new bathroom and accomodated any changes. She liaised with us and then with our chosen installer before and throughout the build. The results were very good and showed originality of style in line with the particular “industrial’ context. We met her in August and work started and finished over September 2025
30 september 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Rosemary,
Thank you for leaving us a 5 star review.
We are happy to hear that Ellie provided you with not only excellent service and originality of style.
Hope that you enjoy your new space!
We hope to see you shopping again with us very soon.
Kind regards,
Juana @ City Plumbing Supplies
Bathroom renovation
We recently renovated the old bathroom in our house and after recommendation went to the Bathroom Showroom in Brighton.
Whilst we had an idea of what we wanted the final bathroom design to look like. Stephan designed it with our thoughts in mind, even coming up with suggestions for our new bathroom that we, as first timers doing something like this would not have thought of.
Stephan suggested products that he felt would be best placed to suit our small bathroom based on functionality, space and aesthetics, which we are delighted with.
Stephan put a great deal of time and effort into making sure we were happy and comfortable and it was a pleasure to work with him. We are thrilled with how our bathroom turned out. Highly recommend visiting if you are considering a bathroom renovation.
Many thanks Stephan for all you have done for us.
4 juli 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi,
Thank you for leaving us a 5 star review.
We are delighted to hear that Stephan at our Brighton branch provided you with not only excellent service and product suggestions but also the perfect design for your space.
We will be sure to pass on the kind words and feedback.
Enjoy your happy and comfortable space!
Kind regards,
Juana @ City Plumbing Supplies
Great service from Emma
Great service from Emma, went out of her way to get me the correct shower unit
23 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Stewart,
Thank you for leaving us a 5 star review.
We are delighted to hear that Emma at our branch provided you with a great service and went out of her way to assist you.
Enjoy your new shower unit!
Kind regards,
Juana @ City Plumbing Supplies
Great experience at City Plumbing Altrincham
After trying a few places to supply our new bathroom we settled on City Plumbing Altrincham and had a great experience from start to finish. Tim was particularly helpful and provided great advice and service throughout! Highly recommend.
12 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Elizabeth,
Thank you for taking the time to leave us a 5 star review!
That's wonderful to hear! Thank you so much for choosing City Plumbing Altrincham for your new bathroom and for sharing your great experience.
We are delighted that we could provide excellent service for you from "start to finish." We will make sure to pass on your praise directly to Tim—he will be thrilled to know that his helpful advice and service made such a difference.
Thank you for your strong recommendation! We appreciate your business.
Kind regards
Tricia @ The Bathroom Showroom
Old bungalow, new bathroom
We relocated from Kent to Bude in February. Our lovely little bungalow required a bathroom upgrade. We visited the Bathroom showroom in Bude, and were warmly meet by Gemma and made an appointment to design our new bathroom. The planning experience was great. Gemma listened carefully to our needs, her knowledge of all the brands, products and styles was fantastic. The resulting 3D plan of the new shower room, no bath as we wished to future proof the room, allowed us to visualise the end result. Gemma recommended a bathroom fitter. Tweaks were made to the size of a couple of products. We now have have a modern, marble walled, shower room with gun metal shower and sink fixings, it looks fantastic! I wholeheartedly recommend Gemma and the Bathroom showroom.
12 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Jenny,
Thank you for taking the time to leave us a 5 star review!
This is absolutely fantastic news! Thank you so much for taking the time to share such a detailed and glowing review of your experience with Gemma Lowe at our Bude Showroom.
We know that relocating is a big change, and we are thrilled that Gemma was able to make the process of upgrading your new bungalow's bathroom such a seamless and positive experience.
Gemma truly exemplifies the dedication and knowledge we strive for. It's wonderful to hear that her careful listening, fantastic product knowledge, and the use of the 3D plan helped you perfectly visualize your modern, "future-proof" shower room. We especially love the sound of your final design—the marble walls and gun metal fixings must look spectacular!
We are so proud to have Gemma on our team, and we will ensure this heartfelt recommendation is passed directly to her and her Branch Manager.
Congratulations on your successful move and your beautiful new shower room!
Kind regards
Tricia @ The Bathroom Showroom
Excellent, knowledgeable customer service
Tony and the staff at Bessemer Road, Cardiff have been excellent. Tony has designed a beautiful bathroom for us. He is very knowledgeable and extremely patient. Excellent customer service received and we highly recommend them.
7 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Catherine,
Thank you for leaving us a 5 star review.
We are happy to hear that Tony at our Bessemer Road branch provided an excellent knowledge based service with patience but also a beautiful bathroom. We will be sure to pass on your compliments.
Enjoy your new beautiful bathroom!
Kind regards,
Juana @ City Plumbing Supplies
I would highly recomend Easy Bathrooms
Having been at a standstill with our Bathroom for a year. We popped into Westwood Cross showroom and was so lucky to get an appointment with Kenny. His knowledge, patience, and willingness to help and advise has spurred us on. We put down a deposit on a new suite the same day, Kenny said go away and check your measurements and come back if you need anymore help. Needless to say we did have a change of mind on a piece of furniture but again a few days later the wonderful Kenny helped us out again with lots of advice, patience and proffesionalism. I really cant sing his praises enough. Thankyou Kenny.
13 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Karen
Thank you so much for taking the time to share your experience, and we are thrilled to hear that Kenny at our Westwood Cross showroom made such a difference for you.
Getting a bathroom renovation back on track after a year is a huge step, and it's wonderful to know that Kenny's knowledge, patience, and professionalism helped spur you on and get you to a point where you were confident enough to put down a deposit. It's exactly that kind of dedicated support we strive to offer our customers, even when it involves a change of mind!
We'll be sure to pass your high praise directly to Kenny's manager.
Kind regards
Vicky @ The Bathroom Showroom
Exceptional service and customer experience
Exceptional service and customer experience with Ellie and Josh at Liverpool/Aintree branches.
Creative, caring, proactive, attentive, effective and efficient. Absolutely delighted with the end results, I'd highly recommend
7 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Nik,
What a fantastic review—thank you so much for sharing your feedback!
We are absolutely delighted to hear that you had an exceptional service and customer experience with Ellie and Josh at our Liverpool/Aintree branches.
It means the world to us that you described their approach as creative, caring, proactive, attentive, effective, and efficient. That is exactly the high standard we aim for!
We'll make sure both Ellie and Josh receive this wonderful recognition. We are thrilled that you are absolutely delighted with the end results and would highly recommend us.
Tricia @ The Bathroom Showroom
Enjoy your new space!
Lynsey and her team were fantastic
Lynsey and her team were fantastic. Helped with all aspects of choosing my bathroom and everything was ready for installation on the date we needed them. Couldn’t have asked for more.
10 september 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Mary,
That is wonderful feedback—thank you so much for sharing!
We are absolutely thrilled to hear that Lynsey and her team were fantastic throughout the entire process. It’s great to know they were able to assist you with all aspects of choosing your bathroom and ensured everything was ready for installation exactly when you needed it.
Could you please contact our Customer Service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the name of the branch you placed your order with.
We will certainly pass your kind words on to Lynsey and the rest of the team.
Enjoy your beautiful new bathroom!
Tricia @ The Bathroom Showroom
We love our new bathroom
Amazing experience with Lindsay, couldn’t have asked for more we absolutely love our new bathroom! Scott and the team were fantastic.
1 augustus 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Jacqui,
That's wonderful to hear!
Thank you so much for taking the time to share your amazing experience with us. We're thrilled that you absolutely love your new bathroom!
Could you please contact our Customer Service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the name of the branch you placed your order with and
we'll be sure to pass on your kind words to Lindsay and let Scott and the team know how fantastic their work was. It means a lot to us that we could deliver a result you are so happy with.
Enjoy your beautiful new space!
Tricia @ The Bathroom Showroom
Suzanne in City Plumbing Abingdon was…
Suzanne in City Plumbing Abingdon was so helpful and made sorting out our new bathroom so easy. I would highly recommend a visit if you are thinking of changing you bathroom
23 september 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi John,
We couldn't ask for better feedback!
Thank you for the five stars and great comments about Suzanne at our Abingdon branch.
It's wonderful to hear she made sorting out your new bathroom so easy.
We'll pass along your appreciation and your highly recommendation!
Kind regards
Tricia @ The Bathroom Showroom
Breath of French air!
Sue at Dorchester branch could not have been more helpful. She was very mindful of our limited budget and helped us keep the cost down. Really knows her job and takes pride in what she does. Excellent experience.
26 augustus 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Susan,
Thank you for taking the time to leave us 5 star review!
We couldn't ask for a better review and the shout out for Sue at the Dorchester Branch.
We're so pleased she was able to be helpful, mindful of your budget, and provide an excellent experience overall.
We'll make sure to pass the great feedback on to Sue and the team!
Kind regards
Tricia @ The Bathroom Showroom
We New bathroom unit.
We were very pleased with the choice and also Erin who served us.She was very helpful and listened to what we wanted and helped us come up with the unit we wanted.The quote was sent promptly and we were very happy the price so very happy customers.
Thank-you Erin
16 september 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Kay,
Thank you for taking the time to leave us a 5 star review!
We're so pleased to hear that you're happy with your new bathroom unit and that Erin provided such helpful and attentive service.
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the branches details so we could pass on your kind words to Erin.
Tricia @ The Bathroom Showroom
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