I am absolutely thrilled with my new bathroom, and the experience with the team was outstanding from start to finish. It began with an online design appointment with Lidia, who was great at list... Toon meer
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Lees wat reviewers zeggen
Having worked with both Erin and Shannon at City Plumbing Burton Showroom, we have always been very satisfied with their service - they’re both friendly and approachable and nothing is too much troubl... Toon meer
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We used the Grimsby showroom to design and order our beautiful new bathroom. Mia was so patient with us, as we changed our design several times, she is extremely knowledgeable and was a tremendous hel... Toon meer
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Graham Msakery at the Winsford, Cheshire showroom was extremely helpful, made workable suggestions, checked all fitted and was pleasant to deal with. Would go back there if needed for future projects.... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Contactgegevens
Eldon Way, , Crick, , Northampton, Verenigd Koninkrijk
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
Uitstekend
2K reviews
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Great customer service from Mark
Great customer service from Mark. He has done a fantastic job tiling my bathroom and laying new flooring. Highly recommend him.
9 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Cecilia
Thank you for sharing your feedback, but it appears this review may be intended for a different business or service provider.
It sounds like you had a wonderful experience, and we encourage you to post this glowing review on the correct business's page so Mark gets the well-deserved recognition!
Thanks again though for sharing your positive experience.
Kind regards
Vicky @ The Bathroom Showroom
Kathy at Reading Branch delivered an…
Kathy at Reading Branch delivered an outstanding service for us in creating the bathroom we visualised. She was professional, efficient and advised us how we could create the bathroom we wished keeping it close to our budget.
Can recommend Kathy 's services without any hesitation!
15 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Shantha,
Thank you for taking the time to leave us a 5 star review!
We're glad to hear that Kathy at our Reading branch provided such an outstanding service and helped you create the bathroom you envisioned while staying within your budget.
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the branches details so we could pass on your kind words to Kathy.
Tricia @ The Bathroom Showroom
We would like to express our sincere…
We would like to express our sincere thanks and appreciation to Lyndsey Hurren at the Anniesland store who dealt with us as we renovated our bathroom. Lyndsey was extremely knowledgeable, was solutions focused, extremely patient and and a superb listener at every stage in the process. She dealt with us with good humour, professionalism and flexibility and was instrumental in helping us realise our dream bathroom. We have absolutely no hesitation in recommending Lyndsey for whatever bathroom project, big or small. Well done Lyndsey, you’re a star!
13 september 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Ruth Facchini
Thank you for taking the time to leave a 5 Star Review. What a wonderful review it is! We're so pleased to hear that by using her knowledge and experience, Lyndsey at the Anniesland branch helped you to create your dream bathroom! We will be sure to share your kind comments with Lyndsey and the rest of the team in branch and we hope that you are enjoying your beautiful new bathroom!
Kind regards
Siobhan @ The Bathroom Showroom
Mia was very helpful and accommodating…
Mia was very helpful and accommodating when it came to the bathroom design and any issues that arose during the installation.
7 juli 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Jamie
Thank you for taking the time to leave a 5 Star Review. We're so pleased to hear how helpful and accommodating you found Mia to be during your recent experience of shopping with us for your bathroom. We'd appreciate it if you could contact our customer service team on 0330 678 2067 or customerservice@cityplumbing.co.uk to provide the details of the branch that you visited to allow us to share your kind comments with Mia and the rest of the team in branch.
Kind regards
Siobhan @ The Bathroom Showroom
Kathy at the Reading branch was amazing…
Kathy at the Reading branch was amazing and helped us design our dream bathroom. She made any changes that we requested and thought of all the behind the scenes bits and pieces that we needed and didn't have a clue about (bath waste, pipes etc)! I would definitely recommend The Bathroom Showroom.
1 juli 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi RW
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the amazing customer service you received from Kathy during your recent experience of shopping with us. We will be sure to share your kind comments with Kathy and the rest of the team in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Such a great experience from Catherine…
Such a great experience from Catherine and Sam this week who helped us redesign my downstairs cloakroom!! Get everything ordered in time for the fitter!! Such a lovely people!! Thank you both again for all your help! Amy xx
11 september 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Amy,
Thank you for taking the time to leave us a 5 star review!
We're absolutely delighted to hear that Catherine and Sam provided you with such a great experience in redesigning your downstairs cloakroom.
It's fantastic that everything was ordered in time for your fitter!
Thank you for choosing us.
Kind regards
Tricia @ The Bathroom Showroom
Great customer service
Kathy at the Reading branch was excellent - she was very patient and had great ideas - suggesting alternative bathroom layouts when we encountered some problems during a refurb. We had the items delivered by another branch as it was in a different part of the country and she liaised with the team there to get the orders completed.
25 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Customer,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that Kathy from our Reading branch was able to provide such excellent service and help you with your bathroom refurb.
It's great to know that her patience and creative solutions made a difference.
We appreciate you choosing us!
Kind regards
Tricia @ The Bathroom Showroom
Good experience
Overall good experience beside few minor issues but was effectively addressed.
Definitely recommend.
4 juli 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Faizi Ali,
Thank you for taking the time to leave us a review!
We're glad to hear you had an overall good experience and that we were able to effectively address the minor issues you encountered.
We appreciate your recommendation and look forward to serving you again soon!
Kind regards
Tricia @ The Bathroom Showroom
City Plumbing supplies, Stirling
Lynsey at City Plumbing supplies in Stirling was amazing. She was extremely knowledgeable and patient and helped me pick out everything required for my new bathroom. Even though the shower area was quite tricky Lynsey researched products for me and found exactly what I needed. We are thrilled with everything we ordered from City Plumbing supplies and LOVE how our new bathroom has turned out 🌟🤩
3 juli 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Connie,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that Lynsey provided you with such excellent service and helped you find everything you needed for your new bathroom.
We'll be sure to pass on your kind words to her and the team.
We're so glad you LOVE how your new bathroom has turned out!
Kind regards
Tricia @ The Bathroom Showroom
From initial meeting through to…
From initial meeting through to bathroom completion, Sue at Dorchester branch was amazing, and went above and beyond to sort out any concerns we had.
Even advised on local fitters which enhanced our bathroom journey .
6 augustus 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Sharon,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that Sue at our Dorchester branch provided such an amazing experience from your initial meeting to the completion of your bathroom. It's fantastic to know she went above and beyond and even offered helpful advice on local fitters.
We appreciate you sharing your positive bathroom journey with us!
Kind regards
Tricia @ The Bathroom Showroom
Rebecca goes above and beyond
We are delighted to use our new bathroom designed by Rebecca Robinson of the City Plumbing Radcliffe branch. From the outset she listened carefully to what we wanted and offered constructive advice. She designed a scheme for the space that no one else had come up with which gave us everything we wanted. Her brief was to create something like an art deco bathroom from the savoy hotel. When she presented the ideas we weren’t sure about the tile and cupboard colour combination, she suggested and alternative which was perfect. We can’t thank her enough for the way in which paid attention to our needs and how she liaised with our contractors. Highly recommended, thank you.
4 augustus 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Shelly,
Thank you for taking the time to leave us a 5 star review!
We're so pleased to hear that Rebecca at our Radcliffe branch was able to help you create your dream bathroom.
It's great to know that she listened carefully, offered constructive advice, and designed a scheme that was exactly what you wanted.
Enjoy your beautiful new bathroom!
Tricia @ The Bathroom Showroom
Emma at the Loanhead store was great!
Emma at the Loanhead store was a great help to us. Very experienced, knowledgeable and patient.
We provided the bathroom size & an outline of what we wanted and she put the whole package together.
It was important to us to get good quality fittings with value for money and she sorted it.
We would highly recommend Emma to anyone looking for a great bathroom design
26 augustus 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi John,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that Emma was a great help to you and that you're happy with your new bathroom design.
We'll be sure to pass on your lovely feedback to her and the team at Loanhead.
We understand how important it is to find high-quality fittings that are also a great value, and we're so glad that Emma was able to help you find the perfect package.
We hope you enjoy your new bathroom!
Kind regards
Tricia @ The Bathroom Showroom
Sue at Dorchester Branch was 5 Star
Sue at the Dorchester branch was really good with planning and advice for 3 bathrooms that needed to be fitted. I wanted something that was good quality but did not cost the earth - success with both objectives! Very happy with all aspects and would happily recommend going here to anyone. The bathrooms have been installed now for about 5 months, so we have had a chance to really use them and all works really well and we are happy that we have got some great bathrooms. Thank you Sue and The Bathroom Showroom
28 maart 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Catherine
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent service you received from Sue at our Dorchester branch and that you have found our products to be of good quality and value! We will certainly pass on your kind comments to Sue and the rest of the team at Dorchester and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Perfect experience
We worked with Lyndsey at the Stirling Showroom.
We had a fantastic experience and she was fantastic help in making decisions and finding compromises that worked for us.
Everything we needed arrived perfectly and the whole job was fantstic.
11 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Patrick,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that you had a perfect experience and that Lyndsey at our Stirling Showroom was a great help.
We appreciate you taking the time to share your feedback
Tricia @ The Bathroom Showroom
wow is the word from my first walk in…
wow is the word from my first walk in to Prenton showroom from Lee to Lynda they care they listen and it’s a refreshing change to feel your a customer rhat matters. Why go anywhere else when they can get you exactly what you want and the prices are great. Well done and thank you
26 augustus 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Colette
Thank you for taking the time to leave a 5 star review. Providing high levels of customer service is something we strive to achieve and it's wonderful to hear that Lee and Lynda at the Prenton branch took the time to listen and understand your requirements, providing you with exactly what you needed at a great price! We will be sure to pass on your kind comments and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
A Great Experience
We started with a blank canvass but Natasha guided us through the design and selection of the two bathrooms. The completed one looks fabulous.
Thank you Total Bathrooms
7 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Jeremy Wood
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the great experience you had while shopping with us and that with the guidance of Natasha, a fabulous bathroom has been created! We hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Above and Beyond our Expectations
We are absolutely delighted with the transformation of our bathroom, supplied via Ellie Borrows at City Plumbing Aintree, and fitted by an outstanding team via John Carr at JC Bathrooms. The service received from everyone involved has been excellent. They've all guided us well throughout, and their expertise and knowledge ensured we made the best of the space we had, so it's ended up even better than we imagined.
28 juli 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Tina,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that you are so happy with the transformation of your bathroom.
It's wonderful to know that the service you received from Ellie Burrows at City Plumbing Aintree and the team was excellent and that their expertise helped you create a space that's even better than you imagined.
We will be sure to pass on your compliments to the team.
Kind regards
Tricia @ The Bathroom Showroom
Emma was amazing
Emma was amazing - she knew the products incredibly well and could give really good advice based on our needs & budget - also a whiz with the software used to map everything onto the room and help think through all details. This was the best design / advice session i've ever had and I wish I'd found her sooner.
11 augustus 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Amy,
Thank you for taking the time to leave us a 5 star review!
We are delighted to hear that Emma was so amazing and helpful during your design and advice session.
It's wonderful to know that her product knowledge, expert advice, and proficiency with the software made such a positive impact on your experience.
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the branches details for us to forward your great feedback onto Emma and the team
Kind regards
Tricia @ The Bathroom Showroom
Gail at the Dronfield store was a star
Gail at the Dronfield store was a star.
After being let down with delayed deliveries from another local supplier we called into The Bathroom Showroom at Dronfield.
Gail could not have been more helpful. We discussed requirements and she put together an order with no trouble. A few weeks later and all parts were delivered and after installation our new bathroom looks fabulous.
I can totally recommend the team at Dronfield.
20 augustus 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Chesterfield,
Thank you for taking the time to leave us a 5 star review!
We are thrilled to hear that Gail at our Dronfield store was a "star" and could help you out.
We pride ourselves on providing excellent service and a seamless experience, and we're so glad we could turn things around after your previous experience.
It's fantastic to know that your new bathroom looks fabulous and that you're happy with the results.
We will be sure to pass your kind words along to Gail and the rest of the team and Dronfield.
Kind regards
Tricia @ The Bathroom Showroom
Excellent service from Stephan who…
Excellent service from Stephan who helped me choose the correct tiles and was able to organise the order to be delivered to the store much quicker than the usual.
12 augustus 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Teresa Doherty
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent service you received during your recent experience of shopping with us. We would be grateful if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the details of the branch that you shopped with as we would love to pass on your kind comments.
Kind regards
Siobhan @ The Bathroom Showroom
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