I am absolutely thrilled with my new bathroom, and the experience with the team was outstanding from start to finish. It began with an online design appointment with Lidia, who was great at list... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Having worked with both Erin and Shannon at City Plumbing Burton Showroom, we have always been very satisfied with their service - they’re both friendly and approachable and nothing is too much troubl... Toon meer
Bedrijf heeft geantwoord
We used the Grimsby showroom to design and order our beautiful new bathroom. Mia was so patient with us, as we changed our design several times, she is extremely knowledgeable and was a tremendous hel... Toon meer
Bedrijf heeft geantwoord
Graham Msakery at the Winsford, Cheshire showroom was extremely helpful, made workable suggestions, checked all fitted and was pleasant to deal with. Would go back there if needed for future projects.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Contactgegevens
Eldon Way, , Crick, , Northampton, Verenigd Koninkrijk
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
Uitstekend
2K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service, professional and friendly
The lady who designed our bathroom for us could not have been more helpful. Ellie, at the Aintree showroom was friendly and professional and happily made numerous changes to our original plan! She helped us find what was right for us in both design and price. Highly recommended.
29 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent customer service you received from Ellie while shopping at our Aintree showroom and that she happily assisted you in designing a bathroom that suited your requirements. We will certainly share your kind comments with Ellie and her colleagues in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Sue from City Plumbing in Dorchester…
Sue from City Plumbing in Dorchester was professional giving prompt customer service with a smile. She negotiated good prices and arranged quick deliveries when we ran short of supplies doing our two bathrooms.I can recommend her highly.
6 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi J Schoeman
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the friendly and professional service that you received from Sue at our Dorchester branch while shopping for your bathrooms and that she was able to offer good prices and arrange quick deliveries for you. We will be sure to share your comments with Sue and her colleagues at branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Bathroom renovation - Tony, Cardiff
Dealt with Tony at Cardiff branch on Bessemer Road.
Guided us through the design process from start to finish. Kept us within our budget and addressed any issues queries we had. Looking forward to the install!
11 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Martyn
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the great service you received from Tony at our Cardiff Bessemar Road branch, keeping you within your budget and using his extensive product knowledge to answer any queries you had. We will certainly pass on your kind comments to Tony and we hope to see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
I had my bathroom design done by Tony…
I had my bathroom design done by Tony Scarlett from City Plumbing the Bessemer Road branch in Cardiff, and I couldn’t be happier with the experience. From the very beginning, he was incredibly professional, friendly, and knowledgeable. He took the time to listen to my ideas and offered great suggestions that truly elevated the design. His attention to detail and clear communication made the entire process smooth and stress-free. The project was completed on time and within budget, and the final result exceeded my expectations. I would highly recommend Tony to anyone looking to transform their bathroom. Highly recommended. Thank you!
23 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Barbara Kwasnicka
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the professional, friendly service that Tony provided you with while shopping at our Cardiff Bessemar Road branch. It's great to hear that with Tony's knowledge and attention to detail he made the process of designing your bathroom stress free. We're so happy that the final result has exceeded your expectations and we will certainly share your kind comments with Tony and his colleagues in branch. We hope to see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
The bathroom showroom Farnborough
I have bought several bathroom items over the past few months.
Avleen the showroom manager has been very helpful
and has given me very good prices on the goods that I have purchased.
I will definitely will be using again for any other projects.
21 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Barry Ingle
Thank you for taking the time to leave a 5 star review. We are delighted to hear how helpful Avleen has been when you have visited the Farnborough branch and it's great to hear that you intend to shop with us again for future projects.
We will be sure to share your kind words with Avleen and her colleagues in branch.
Kind regards
Siobhan @ The Bathroom Showroom
Great support and help from Anita
Great support and help from Anita to find a bathroom suitable for our space. Constant provide updates and solutions and made us feel that she wanted the best for us. Responded to questions and emails immediately. Total confidence in her support of products
17 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Carolyn Dee
Thank you for taking the time to leave a 5 star review. We are so pleased to hear of the fantastic service Anita provided you with while shopping for your bathroom. We would really appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you shopped with as we would love to pass on your kind comments to Anita and the rest of the team!
We hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Highly recomended
Mia was so helpful and very experienced in her job. Nothing was too much trouble for her. She made a difficult job so easy and the design was just as we wanted.
Would highly recomend this company and Freshney Plumbing for the install.
27 november 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Ian Bruce
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the excellent customer service that you received while shopping with us. We would love to pass on your kind comments to Mia and her colleagues and would appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@citypluming.co.uk to provide the details of the branch you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Stephan was really helpful and spent…
Stephan was really helpful and spent time advising me about my bathroom and products. He went out of his way and was very responsive and kept me posted with deliveries etc. I would highly recommend recommend City Plumbing and also am very pleased with my bathroom items. Thank you
8 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Elma Still
Thank you for taking the time to leave a 5 star review. We're thrilled to hear of the excellent service you have been provided with while shopping with us. Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uik to let us know which branch you shopped with, as we would love to share your kind comments with Stephan and their colleagues in branch.
Kind regards
Siobhan @ The Bathroom Showroom
Stephan in Brighton was very helpful…
Stephan in Brighton was very helpful and spent a lot of time with us helping us to decide what to choose. His product knowledge was excellent.
15 november 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Paul Tyrrell
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the excellent service provided by Stephan at our Brighton Kemptown branch and through his knowledge was able to assist you with your choices. We will be sure to share your kind comments with Stephan and his colleagues in branch and hope to see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
New bathroom design made easy!
Visited the Grimsby branch and Mia designed us our new bathroom. Her choice of colours and materials was excellent. Really pleased with our new bathroom
1 november 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Emma Morrison
Thank you for taking the time to leave a 5 Star review. We are delighted to hear of the excellent service you received from Mia at our Grimsby branch while shopping for your bathroom and that her knowledge of products supported you in designing your new bathroom. We will be sure to share your comments with Mia and her colleagues in branch and we hope to see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Fantastic experience
Fantastic experience. Emma was extremely patient and helpful! Offered many suggestions for us to think about. Would definitely do business with again!
18 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Consumer
Thank you for taking the time to leave a 5 Star Review. It's wonderful to hear of the fantastic experience you had while shopping with us for your bathroom and that Emma was extremely patient and helpful in advising you. We would love to share your kind comments with Emma and her colleagues and would therefore be grateful if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the details of the branch that you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Great design
Stephan
Listened to what we wanted and came up with a design that really hit all of our requirements
We are thrilled with our new bathroom and his attention to detail really impressed us.
No hesitation whatsoever to recommend Stephan.
17 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Charles Ireland
Thank you for taking the time to leave a 5 Star review. It's wonderful to hear of the great service provided by Stephan while shopping for your bathroom. We would be grateful if you would contact our Customer Service Team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the branch details so that we can share your kind comments with Stephan.
Kind regards
Siobhan @ The Bathroom Showroom
Would just like to say a a big thankyou…
Would just like to say a a big thankyou to Anthony Scarlett at The bathroom showroom /City Plumbing Bessemer Road Cardiff. He was so knowledgeable and and helpful in assisting us choose Furniture, Shower, Tiles ,Flooring and Lighting for our bathroom, also he was very patient in the two visits it took us to decide.
7 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Mr Robert Mathews
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the wonderful service you received from Anthony at our Cardiff Bessemar Road branch and that with his knowledge and helpful manner was able to support you in making the choices for your new bathroom. We will certainly pass on your thanks to Anthony and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Keith provides excellent customer…
Keith provides excellent customer service and has great product knowledge. Purchased bathroom and on-suite. Will always use in future and have recommended to friends and family.
1 oktober 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi G1
Thank you for taking the time to leave a 5 Star review. We are really pleased to hear that your experience of shopping with us has been such a positive one, so much so that you plan to shop with us again and are happy to recommend us to friends and family! We would love to be able to share your feedback with Keith regarding the excellent customer service he provided and would appreciate it if you could contact our Customer Service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk with the name of the branch that you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Great products and advice from Nicola.
Great products and advice from Nicola.
Recommend Chepstow City Plumbing's expertise and efficiency - we are delighted with our new bathroom.
1 november 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Lucy Kirkham
Thank you for taking the time to leave a 5 star review. It's always great to receive such fantastic feedback from our customers and we're thrilled to hear of the great service that you received from Nicola at our Chepstow branch. We will most certainly be sharing your kind words with our the branch and are pleased to hear that you are delighted with your new bathroom. We hope to see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Honest and reliable
I cant thank Joanne Mcgreevy at Southport enough, she was fantastic from start to finish with planning and ordering my new bathroom. She went through everything step by step, explained all my different options. Even helped me find a reliable bathroom fitter. But the best bit about Joanne is she was refreshingly honest, which made me feel at ease and I didn't feel pressured in to buying unnecessary stuff. The knowledge that joanne has on everything she sells is brilliant, she honestly knows her stuff which makes a change to alot of other bathroom sales people. I would highly recommend the service she gave us to anyone
3 oktober 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Nicola Barraclough
Thank you for taking the time to leave a 5 Star review. We are delighted to hear that Joanne at our Southport branch provided you with such great customer service while shopping for your new bathroom and that her planning, knowledge and honesty ensured that your experience of shopping with us was such a positive one. We will be sure to pass on your kind comments to Joanne and her colleagues in branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Fabulous service from Emma, City Plumbing Crewe
Many thanks to Emma & the team at City Plumbing, Crewe. Emma has provided an excellent & efficient service from start to finish with our new bathroom. She helped to guide us on the initial design ideas, different products, costings and choice of accessories. She is extremely knowledgeable, efficient and provided excellent customer service.
We can’t recommend City Plumbing, Emma & team enough.
Thank you
Jane
2 december 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Jane,
Thank you for taking the time to leave a 5 star review.
It's always great to receive such fantastic feedback from our customers and we're delighted to hear of the wonderful service that you received from Emma and the whole team at our Crewe branch. We will most certainly be sharing your kind words with our the branch. Thank you for the recommendation.
We hope that we will see you shopping with us again in the future.
Kind regards,
Lauren @ The Bathroom Showroom
Fantastic Service
From the very first time we entered the Derby Showroom we were treated to excellent service from all we spoke to. The design, sale and delivery went very well. When we did have a couple of small issues the team stepped up and sorted with speed and efficiency. As a warehouse manager for 36 years i understand the importance of customer care and City Plumbing supply it in bucketful's.
20 december 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Paul Rodgers,
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the excellent customer service you received while shopping at our Derby branch. We are delighted that the design, sale and delivery all went very well. We will certainly share your kind comments with our Derby branch.
We hope to see you shopping with us again in the future.
Kind regards,
Lauren @ The Bathroom Showroom
Customer Service Outstanding
The service provided was first class. We had a bathroom installed and the support and communication we had from Marie was outstanding.
An issue also arose with our radiator after installation. When I raised this with Marie, her communication was prompt, she took ownership of the problem and proactively reached out the supplier and resolved the issue for me without much probing.
Excellent customer service and I’ll return in future, no doubt.
17 december 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Grant Robertson,
Thank you for taking the time to leave a 5 star review.
We are really pleased to hear of the 1st class experience you had with Marie. It is great to hear Marie was able to resolve the issue for you so promptly and proactively. We would love to be able to share your feedback with them and would ask that contact City Plumbing Customer Service by email at customer service@cityplumbing.co.uk or call us on 0330 678 0267 with the name of the branch.
Kind regards,
Lauren @ The Bathroom Showroom
Marie at City Plumbing in Wishaw
Marie at City Plumbing in Wishaw provided superb, personal service from start to finish - nothing was too much trouble and she spent loads of time with us to make sure everything was just right. Would highly recommend!
1 december 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Graham F,
Thank you for taking the time to leave a 5 star review.
It's wonderful to hear of the great and helpful service that you received from Marie at our Wishaw branch. We will certainly share your kind words with the branch.
We hope to see you shopping with us again in the future.
Kind regards,
Lauren @ The Bathroom Showroom
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.