I am absolutely thrilled with my new bathroom, and the experience with the team was outstanding from start to finish. It began with an online design appointment with Lidia, who was great at list... Toon meer
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Having worked with both Erin and Shannon at City Plumbing Burton Showroom, we have always been very satisfied with their service - they’re both friendly and approachable and nothing is too much troubl... Toon meer
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We used the Grimsby showroom to design and order our beautiful new bathroom. Mia was so patient with us, as we changed our design several times, she is extremely knowledgeable and was a tremendous hel... Toon meer
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Graham Msakery at the Winsford, Cheshire showroom was extremely helpful, made workable suggestions, checked all fitted and was pleasant to deal with. Would go back there if needed for future projects.... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Contactgegevens
Eldon Way, , Crick, , Northampton, Verenigd Koninkrijk
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
Uitstekend
2K reviews
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Oustanding service receeived from…
Oustanding service receeived from Jenna-Leigh, at the walthamstow branch. professional, cheerful and very knowledgeable. Went above and beyond to ensure we got what we actually. City plumbing are now our NO 1 choice for any future plumbing requirements
18 maart 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Mark,
Thank you for taking the time to leave us a 5 star review and
thank you for sharing your positive experience!
We're especially pleased to hear that Jenna-Leigh's professionalism and knowledge were so helpful , It's fantastic that she ensured you got exactly what you needed.
We will be sure to pass on your lovely comments onto Jenna-Leigh and the team at the Walthamstow branch.
Kind regards
Tricia @ The Bathroom Showroom
Charlotte from the Bexleyheath branch…
Charlotte from the Bexleyheath branch designed a new ensuite with shower for us. We were very pleased with her selections and we went with everything that she chose. There was no problem with them storing the bathroom until we were ready for it to be delivered, and it was delivered on time with nothing damaged. We are very pleased with the high quality of the bathroom. The whole team in the shop have been very helpful and friendly. We were so happy, that we went back to order a new cloakroom from them. We ordered during the sale, so we got some good discounts too. Thank you Charlotte and the team.
14 maart 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Sue
Thank you for taking the time to leave us a 5 star review!
We are delighted you had such a wonderful experience with Charlotte and the team! it's great to know that you were pleased with the service given from start to finish. We appreciate your repeat business and are excited to assist you with your cloakroom project.
You can be sure your your compliments are being shared with Charlotte and the whole team at Bexleyheath.
Kind regards
Vicky @ The Bathroom Showroom
Suzanne was fantastic and helped us…
Suzanne was fantastic and helped us choose wisely and showed us what we could an couldn't have for our small ensuite. Very quick and responsive to emails and getting the quote to us. Would highly recommend going to see Suzanne for a chat and explain what you want/like as you won't be disappointed.
14 maart 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi
Thank you for taking the time to leave us a 5 star review!
We are so happy to hear Suzanne was able to help you create the perfect ensuite. We would love to be able to pass your fantastic feedback onto Suzanne. Can you please contact our customer service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk with the branch details.
Kind regards
Vicky @ The Bathroom Showroom
Bathroom design
Our experience of having our bathroom designed with Charlotte was nothing short of amazing! She has deep rooted respect for her customers, who are spending considerable amounts of money to get their dream bathrooms. She completes the work with every minute detail being looked at from the different shades of colours, to the sizes required to get the maximum desired impact. Her heart and soul is placed in the designs and her level of professionalism is second to none. She is a true asset to The Bathroom Showroom. A designer that truly cares about her customers’ requirements in addition to making their visualisations a reality.
24 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Afsana,
Thank you for taking the time to leave us a 5 star review,
We're absolutely thrilled to hear that you're experience was nothing short of amazing!
We're particularly pleased that you highlighted Charlotte's dedication, attention to detail, and genuine care for her customers.
It's wonderful to know that her passion for design translated
into your dream bathroom.
Please could you contact our customer service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk with the branch details as we would love to pass your amazing feedback on to Charlotte and the team!
Kind regards
Tricia @ The Bathroom Showroom
Stephan in Brighton was great
Stephan in Brighton was great. Punctual, professional and efficient.
15 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Mel,
Thank you for taking the time to leave us a 5 star review,
We're delighted to hear about your great experience with Stephan in Brighton!
It's fantastic to know he was punctual, professional, and efficient.
We truly value your feedback and will be sure to pass along your
lovely compliments to Stephan and the team.
Kind regards
Tricia @ The Bathroom Showroom
Absolutely love our new Bathroom !
Absolutely love our new Bathroom !
Stefan was really helpful and organised everything to arrive on time. Great choice and pleased with the price.
1 maart 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Glenn,
Thank you for taking the time to leave ua a 5 star review,
We're delighted to hear that you're so happy with your new bathroom.
It's wonderful to know that Stefan's helpfulness and organisation made the process smooth and that you're pleased with the selection and price.
Please could you contact our customer service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk with the branch details as we would love to pass your amazing comments on to Stefan and the team!
Kind regards
Tricia @ The Bathroom Showroom
Bathroom refurbishment
We were looking to refurbish our bathroom, oozing at various showroom ( Some of which were unfortunately not too helpful) And we didn't want to purchase the items online .We paid a visit to Bathroom Showroom in Derby where we were greated by Maxine who was so pleasant and helpful, a real pleasure to deal with. We found everything we needed and all great quality products. A big thank you to Andy and his team from City Plumbing ( Part of the same business) were we purchased all the pipe fittings ect to plumb the bathroom in.Highly recommended!
Thank you.
28 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Carrie Wright
Thank you for taking the time to leave a 5 star review. What a fabulous review it is! We are thrilled to hear of the excellent service you received from Maxine at our Derby Bathroom Showroom. and that you found the products to be of great quality. We will certainly pass on your kind words to Maxine, Andy and the rest of the team at the Derby CPS and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Amazing!
Honestly could not recommend the bathroom showroom and Ellie highly enough! From the second we walked in the doors she was amazing. She understood straight away what vibe we were going for with our bathroom and was so friendly, approachable and listened so carefully to everything we wanted. We told her our budget for the whole project and she said she would work within that budget which she 100% did!
After our initial chat with her, she created our bathroom design and we absolutely loved it! We had a really in depth consultation in which we were able to talk through any changes we wanted to make to the design. I was not worried to discuss any changes with her at all and she helped advise on different things to help us come to a decision. Even after the consultation, I went away and decided there were a few more things I wanted to alter so I emailed these ideas across and she literally understood straight away what I wanted and made the changes on the design.
We were worried about getting a good bathroom fitter but Ellie offered a list of recommend fitters and the ones we chose (JC bathrooms) were absolutely fantastic!
Our bathroom is absolutely beautiful, made from really high quality products and was a really good price and within our budget.
We could not be happier honestly and will be recommending to everyone.
Thanks so much!
Claire and Ben.
26 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Claire & Ben,
Thank you so much for your kind words about Ellie and our showroom!
We're thrilled to hear that she was so helpful and attentive to your needs. It's our goal to provide exceptional service and create
beautiful bathroom spaces, and it's wonderful to know that we achieved that for you.
We hope you're enjoying your beautiful new bathroom and that it
brings you joy for many years to come.
Please reach out to our customer service team on either customerservice@cityplumbing.co.uk or 0330 678 0267 with the branch details so we can pass on the kind words.
We hope to see you shopping with us again in the near future.
Kind regards,
Tricia @ The Bathroom Showroom
Angie at Kilmarnock branch
Lots of help and advice given to us by Angie in the Kilmarnock branch over the last couple of weeks, putting together a design for our bathroom and sourcing all the bits. From our initial appointment through to the final order she made the process smooth and stress-free. Looking forward to seeing it fitted.
24 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Ann,
Thank you for taking the time to leave us a 5 star review.
We're delighted to hear that Angie at our Kilmarnock branch was able to provide helpful advice and support throughout your bathroom design journey, from the initial
appointment to sourcing all the material, We'll be sure to pass along
your compliments to Angie and the team, We hope you enjoy your
new bathroom and we hope to see you shopping with us again soon!
Kind regards
Tricia @ The Bathroom Showroom
Grosse incompétence et arnaque
Grosse arnaque , commande meuble complet en octobre , reçu 4 mois après mais pas de la bonne couleur .
les tiroirs et coulisses ne sont pas en face , traces de coulures sur peintures et plan de toilette en corian pas collé .il m a fallut tout reprendre car pas de réactivité et le tout pour un paiement d avance de 2900€ .. donc plus de moyen de pression ...... A fuir et incompétence énorme .
24 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Bonjour
Merci d'avoir pris le temps de nous laisser un avis.
Nous sommes désolés d'apprendre les problèmes rencontrés avec votre commande. Veuillez contacter notre service client au 0330 678 0267 ou à customerservice@cityplumbing.co.uk en indiquant les détails de votre commande afin que nous puissions examiner la situation plus en détail.
Cordialement
Vicky @ Tha Bathroom Showroom
I would like to thank Ben at City…
I would like to thank Ben at City plumbing for his time and patience in planning our bathroom project. Nothing was too much trouble , his advice and his attention to detail is second to none. The range and quality of the fixtures and fittings is superb , and great value for money.
20 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Mrs Hilda
Thank you for taking the time to leave a 5 Star Review. We are delighted to read such a wonderful review and to hear of the great customer service provided by Ben. Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to let us know which branch you have shopped with as we would love to share your kind comments with Ben and his colleagues in branch.
Kind regards
Siobhan @ The Bathroom Showroom
Bathroom suite purchase
I recently purchased my whole bathroom set and accessories through bathroom showroom and what a pleasant experience it has been. After having been to 6 other showrooms I could not find what I was looking for and it appears now that I simply wasn’t speaking to the right person because that person was Catherine! Catherine was brilliant, she took my email address and told me she would find something to suit my requirements as I wanted a gloss finish in a particular style/pattern. I actually didn’t think I would hear back from her however she emailed me the next day with a set that ticked all of my boxes and continued to liaise with me on several emails for over a week and no matter how small or trivial my point was Catherine was more than happy to assist. Great service and above all great quality products. Would highly recommend Bathroom Showroom.
13 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Mav,
Thank you for taking the time to leave us a 5 star review.
We're absolutely delighted to read your glowing review! It's fantastic to know that Catherine was able to turn your search around and find you the perfect bathroom set.
We're particularly pleased that you highlighted Catherine's proactive approach in taking your email and diligently following up with options that met your specific requirements.
We're glad that Catherine was able to provide the attentive and helpful service you needed.
Please reach out to our customer service team on either customerservice@cityplumbing.co.uk or 0330 678 0267 with the branch details so we can pass on the kind words.
We hope to see you shopping with us again in the near future.
Kind regards,
Tricia @ The Bathroom Showroom
Mia from the bathroom showroom was…
Mia from the bathroom showroom was brilliant didn’t rush us and put everything together she was amazing big thankyou
17 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Natalie,
Thank you for taking the time to leave us a 5 star review.
We're delighted to hear about your positive experience with Mia!
Providing exceptional customer service and ensuring our customers feel comfortable and unhurried is a top priority for us,
We're glad Mia exemplified these values and helped you create your dream bathroom.
Please reach out to our customer service team on either customerservice@cityplumbing.co.uk or 0330 678 0267 with the branch details so we can pass on the kind words.
We hope to see you shopping with us again in the near future.
Kind regards,
Tricia @ The Bathroom Showroom
Suki at Slough…
I have dealt with Suki from the Slough branch a few times now and she has never let me down with both price and efficiency. Product is always delivered in good time, it’s always good quality and Suki is a whiz when it comes to costs. Thankyou
12 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Leon
Thank you for taking the time to leave a 5 star review. We're delighted to hear of the efficient service that Suki at our Slough branch has provided We will be sure to pass on your kind comments to Suki and we hope that we will see you shopping with us again soon!
Kind regards
Siobhan @ The Bathroom Showroom
Exceptional Customer Service
Recently, we purchased a bathroom suite from City Plumbing Bathroom Showroom in Bath, and I must express our utmost satisfaction with the experience. Mike, the design consultant, was exceptional in his guidance and provided innovative recommendations that we would not have considered otherwise. The bathroom suite and tiles are of exceptional quality, and we are thoroughly pleased with our purchase. The exceptional customer service was a significant factor in our positive experience. Thank you, Mike.
11 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Cathy
Thank you for taking the time to leave a 5 Star Review. Providing high levels of customer service is something we strive to achieve, so it is wonderful to hear that Mike's exceptional service ensured that your experience of shopping with us was such a positive one. We're pleased that you found our products to be of an exceptional quality and that with his extensive knowledge, Mike was able to guide you in making your choices. We will be sure to pass on your kind comments to Mike and the rest of the team at the Bath branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Fantastic branch manager
This is the second time I have purchased bathroom goods from the Abingdon branch. Suzanne has been fantastic, she was so helpful and patient with me to make sure I got what I needed and wanted. She went over and beyond to be helpful, she is a true asset to the team/company.
6 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Bunty
Thank you for taking the time to leave a 5 star review. It's wonderful to read your kind words regarding the fantastic service that Suzanne has provided. It's great to hear that Suzanne went over and beyond to ensure that you were provided with exactly what you required. We will be sure to share your kind comments with Suzanne and her colleagues in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
The bathroom sales person Angie was…
The bathroom sales person Angie was very friendly and really helpful and designed a great bathroom for us. She played around with the design until we found one that suited our bathroom space and nothing was too much trouble. The price was reasonable too. Would definitely buy from there again.
30 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Kirsty Mcleish
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent customer service provided by Angie. We would be grateful if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to let us know which branch you have visited, as we would love to share your kind comments with Angie and her colleagues.
Kind regards
Siobhan @ The Bathroom Showroom
Truly disappointing Service
Truly disappointing Service, We came to City plumbing for a professional, efficient service which to this day we have not received. We wanted a stress free experience which unfortunately we didn't get. Issues including currently having a showroom shower head in my bathroom rarther than the one we ordered and the wrong basin and tap being ordered that does not fit our design. Terrible service all they can do if give me a free counter top and I have to pay to replace everything else thats wrong.
I cant stress enough not to use them if your like us and new home buyers looking for help in replacing bathrooms because they have no idea. No knowledge on what they are selling and poor aftercare!
They just blame everyone else for their mistakes, and take no ownership themselves.
Also do not use their design process as its shocking they put the shower in the middle of the room 🙄 if I could attach the pictures I would.
3 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Sophie Thank you for taking the time to leave a review. We are disappointed to hear of the negative experience you have had while shopping with us. Could you please contact our Customer Service Team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide a few more details that will allow us to escalate this matter further. We apologise for the inconvenience you have been caused. Kind regards Siobhan @ The Bathroom Showroom
Jennifer Kay Barraclough
Jennifer Kay Barraclough
I telephoned the Worksop store to enquire about a new shower and fittings - the person in the store was keen to help by putting me through to the showroom and advised that he would ask Jennifer to call me cack when available. I received a voice message later as promised. A good start which reflected the excellent assistance provided by Jenifer when I visited later in the day. First class five star service!
22 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Simon
Thank you for taking the time to leave a 5 Star review. We are delighted to hear of the first class service provided by Jennifer and her colleagues at the Worksop branch and we will be sure to share your comments with them. We hope that you found what you required when visited the branch and hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Natalie at the Edinburgh Stenhouse…
Natalie at the Edinburgh Stenhouse branch was fantastic. She spent a lot of time with us planning out the best possible layout for our new bathroom. She listened to our ideas and made some great suggestions we had not thought of. She was happy to make any changes we needed and spent a very long time with us to get things just right. Natalie helped us pick all the items we needed for the bathroom and was able to get great prices for us - she was incredibly nice and helpful and she really helped us get a great high quality bathroom installed. Highly recommend and very appreciative!!
3 september 2024
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Alan McGinley
Thank you for taking the time to leave a 5 star review. What a wonderful review it is! We are thrilled to hear of the excellent service that you received from Natalie at our Edinburgh Stenhouse branch and that she took the time to ensure that you selected the correct items for your new bathroom at the best possible price. We will most certainly pass on your thanks and appreciation to Natalie and her colleagues in branch and we hope that you are enjoying your new bathroom!
Kind regards
Siobhan @ The Bathroom Showroom
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