Battens Solicitors Reviews 

Bridport Office. So there I was in the waiting room with my declaration and proof of ID, 5 mins early for my appointment to sign the declaration. Anticipated to take 2 minutes. The receptionist came down and said the solicitor had to go to Dorchester for a more important appointment. She hadn’t yet left but refused to see me. “Could you come back at 4:30?”. Another appointment was made.
4:15 I rang to check and the receptionist said she would ring me. That was the last I heard from them.I was only in town that one day and had kicked around waiting for that specific appointment. Truly disgraceful behaviour from that office.

In response to your reply:

It is true I am not a client but an appointment WAS made, I was in their waiting room office. If i didn’t have an appointment why did your receptionist let me in and sit me down in the waiting room? Someone in the Bridport office is lying to you.

Excellent service. We used Battens, Bridport office, for our house sale and purchase. Nicola and her assistant Clare were always available. They were friendly, helpful, efficient and kept us fully informed. Would definitely recommend.

Avoid them like the plague. They baffle you with information to make you feel like they know what they’re talking about. All the while they charge you an absolute fortune just to send an email. I was trying to reclaim money from a movie producer who would not show me any evidence of anything to do with the film. All battens did was email the guy asking him to show me, when he refused to stop replying they did nothing about it. When I refused to pay the extortionate high bill of £900 for sending about five emails. They took me to small claims . I’d already paid them hundreds of pounds to look into the matter for me. Honestly, when I started questioning their ability to do the job, they stopped responding but yet carried on billing. Choose any other solicitor and you will get a better experience.

Clare and her associates were very good, when we needed advise, after our buyers pulled out. We have used Battens for several moves and the have always been very good.

I used Battens Yeovil conveyance team for a recent house purchase. Tina and Cathy were a dream to work with. They kept me in the picture at all times, answered any query I had very quickly and helped keep the stress level to a minimum. This is the second time I have used Battens for a house move (first time many years ago) and would absolutely use them again. Very highly recommended for service, efficiency and value.

Jen Haynor has been amazingly helpful when purchasing our first home. Jen was responsive, attentive and had great all round communication. Our experience with Battens was easy because of this, and the purchase of our property was fast and efficient.

Thanks again Jen!

Very inadequate service, characterised by extensive delays and a clear lack of attention being paid to our case. The end result was that we ended up behind where we started with the matter having accrued a significant cost with Battens. All very disappointing and would not recommend them to anyone.

Jen Haynor at Battens Yeovil, has dealt with our last two property sales and purchases, and I would never use anyone else for conveyancing.
She is responsive, professional, and always helpful and accommodating, going the extra mile when those inevitable curved balls arrive!
Whilst we don't intend moving for quite some time now, when we do, we would have no hesitation in using Jen again, and would highly recommend.

I used Battens for a house sale. Communication with Emily and Emma was always quick and efficient and the sale went through quickly with no major issues. I will definitely be using them again.

Emma Taylor and Emily Crossman were a pleasure to deal with and helped me through every stage of my house purchase. There were no delays and completion happened as planned.

Sally Manning at Battens is an absolute star. She was the one that kept her head while others were losing theirs, with her, her conveyancing team and Naomi resolving a complex situation between legal firms for a house sale involving transfer of ownership for a deceased relative.

I cannot recommend her highly enough - she deals with wills, trusts, probate and estate legal administration, and I would offer her and her office more business at any opportunity I'm given, without hesitation.

Thank you Sally & Battens.

Sarah Ford provided an efficient and friendly service, handling the conveyancing of my late father's house sale. In her absence, she was very ably assisted by Daniel Brown.

Mo, Its the 1st aniversery of our move back to the midlands. The conveyencing work done by you last year was stellar. It was a very stressful time eased by your professional and committed approach.
Thanks very much indeeed.
Mike

We had the legal work for buying a property done by Mo Byers at Battens. We were pleased with her services, she was diligent, thorough, unearthed things that we would never have found and responded quickly and positively to our instructions.

Whilst I found them knowledgeable enough, they have double billed quite often. Including billing me for chasing them (which was credited when challenged), I also had to frequently chase several times to simply get a reply

I am so grateful for Lucy King’s efficient and meticulous work.

We recently instructed Emma Taylor and her assistant Emily Crossman to handle the conveyancing of our first time house purchase. We could not fault them or their service in any way.
Their approach was both professional and friendly, they worked with speed and efficiency, keeping us updated regularly and quickly addressed any queries and issues.
A process which we thought would be extremely stressful was handled with ease and experience. Both Emma and Emily have been absolute stars, helping us to complete in record time and we couldn't recommend them highly enough.

I’ve used Battens of Castle Cary twice now to assist me with the purchase and sale of a property. The first time I used Lucy King she was so brilliant that I requested her a second time. Lucy is fantastic, and that doesn’t really even come close to describing the effort and dedication she put into our sale/purchase. I cannot recommend Battens highly enough, all the staff are kind and friendly. It’s a very stressful process and I trusted Lucy and she patiently guided me through the entire process. It is the sort of support you really want from a company and individual.

Had a claim that ended up lasting 5 years, Michelle was amazing very helpful and supportive keeping me up to date and chasing things on my behalf made what was a stressful situation manageable and got a positive outcome for myself. Would definitely use again and recommend to family and friends

Ross Siviter was recommended to me as a reliable solicitor. From first contact until completion of an unexpected protracted sale he was the epitome of a perfect professional. Prompt replies to messages, courteous and patient on the telephone and calm in adversity. He gave excellent advice and was always right! His assistant was an impressive professional and charming.Top class service and highly recommended.