BatteryStation.co.uk Reviews 

2.356
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Avoid. My package was lost. I tried contacting the company via their website and email address and was ignored so I tried contacting them via phone. They would not speak to me, help or put me through... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I like the company and I like the products but unfortunately their website needs a lot attention. I tried to order two products from previous purchases and failed after several attempt to get both int... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic! My car key fob battery died yesterday and my spare was already dead. Stupid, I know! Anyways I got onto the BatteryStation website, ordered online and paid for Next Day delivery at 3pm ye... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered pk4 Duracell DL2032/CR2032 Coin Cell batteries (for desktop PC CMOS battery replacement) + pk4 Duracell Optimum AA batteries (for firesafe digital keypad) before 4pm. Paid £2.45 for UK Economy... Toon meer

Bedrijfsgegevens

  1. Batterijenwinkel

Geschreven door het bedrijf

Battery Station takes pride in supplying a wide range of domestic, commercial and rechargeable batteries to the UK, Ireland and Europe. Orders placed by 4pm are dispatched the same day. Most orders arrive the next day and guaranteed next day shipping is available.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,5

Alle reviews

(2.356)

16 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Terrible customer service very unimpressed.

Placed an order with battery station following a promotional email received 5 minutes prior however the discount wasnt passed on and when calling the office the representative slammed the phone down when asking for the order to be cancelled.

27 november 2023
Review zonder uitnodiging
Logo BatteryStation.co.uk

Antwoord van BatteryStation.co.uk

Hi,

The information you provided is not one of our order numbers nor is your address (a Gmail address) on our system. We do have orders for a company with a similar name.

On the 27th we received an order from you and then an email at 11.06am on the 27th asking about the code. We replied almost immediately and refunded your order and gave you full instructions including screen shots on how to use the code to place a new order.

You then ordered again using the code correctly and your order has been delivered today, within 24 hours.

I would say the service you received was very good.

Kind Regards,

The BatteryStation.co.uk Team.

Beoordeeld met 1 van de 5 sterren

Unsubscribe doesn't work.

Too many marketing emails so I clicked Unsubscribe and got the message below

"Unsupported protocol
The client and server don't support a common SSL protocol version or cipher suite".

I've found the company to be generally good but they are difficult to get hold of. Please read this, guys, and sort out your Unsubscribe process.

17 november 2023
Review zonder uitnodiging
Logo BatteryStation.co.uk

Antwoord van BatteryStation.co.uk

Hi Elan,

Thank you for providing more information. I am not sure what the issue was with the unsubscribe at the exact moment you tried to use it. We use a third party system to manage the email so it may have been down.

I have just checked and I can confirm that you are indeed unsubscribed from everything so you will not receive any emails. If you do order, you would receive order confirmation and dispatch emails, but that would be all.

Kind Regards,

The BatteryStation.co.uk Customer Service Team.

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant. While awaiting another battery company (who shall remain nameless) to deliver the items missing from an order, I placed a small order for 100 x Procell MN1500.

What great communication and service from this company. The order is here, properly packed within 48 hours of placing it and the shipping information was absolutely spot on.

Exactly what great service should be.

Thanks

10 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely brilliant

Absolutely brilliant. I had the batteries within 24 hours of ordering and they kept me up to date with the order. Great prices as well. I will always buy my batteries from Battery Station now!

31 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic prices and delivery.

Ordered two button batteries. Price was brilliant. Web page stated order before 4pm, for next day delivery. And wow, absolutely spot on.
Can’t praise their service enough.

19 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb

All good. Received my duracell rechargeable battery today. Next day delivery too which isn't what i paid for. Price of these compared to others was insane. This will be my go too website from now on. Great prices. Beating amazon which rarely happens when i purchase anything online

3 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered two batteries over a week…

I ordered two batteries over a week ago. I received dispatch and “how to track my package” notices. It’s now a week later the tracking system does not work. And batteryStation has no way of contacting them for a complaint. The “contact me” phone number is only for corporate customers. If you are a non-commercial customer, you just have to suck it up! More than disappointed as I now have to leave on a trip without the device for which I ordered the battery.

29 augustus 2023
Review zonder uitnodiging
Logo BatteryStation.co.uk

Antwoord van BatteryStation.co.uk

Dear Customer,

We deal with customer enquiries all the time, very promptly. I do not understand why you simply did not use the contact form, or email address link on the contact page. You would have had a reply within an hour.

You selected economy shipping for £1.75 which is 3-5 working days. Today is the last working day so it wasn't even late until just earlier.

However your item was delivered by Royal Mail on the 23rd August at 10.44am by the Victoria delivery office.

We'll be happy to share the tracking link with you if you email us or complete the form. I won't post it here to protect your privacy. In the meantime, I suggest you check with the reception there, who may have it.

Kind Regards,

The BatteryStation.co.uk Customer Service Team.

Beoordeeld met 3 van de 5 sterren

Terrible delivery service

I ordered 2 packs of 4 rechargeable Duracell batteries. The delivery time was OK, but when I received the package and opened it, the battery packs were both opened. CS at BS said that it could have been the way the package was handled by the courier, but this rings alarm bells for me. If your delivery company are treating your goods this way you would be questioning the delivery companies code of practice. It must have taken a lot of force to make the battery packaging open up. The batteries are volatile items and should they get damaged, which is not visible, this could be dangerous for the user. Obviously these batteries had been mistreated at some point, whether that be at Battery Station or by the courier.

This is not a complete trashing of battery station, because they were very responsive to my concern and provided information that I requested. But as a supplied product, I am certainly being generous giving 3 stars. You really need to get a new courier that cares about my product or expect more reviews like this.

18 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great price - fast delivery

We made our first order on 10/08/23 and it arrived just after dinner time the next day. The value for money and super fast delivery mean that we will definitely be ordering again!

11 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent prices

I always use Battery Station for buying my batteries now.
Prices are so much cheaper then anywhere else (example - LR44 4 pack in supermarket £8, the exact same ones at Battery Station £1.89!)
Delivery is quick and not too badly priced.
I've never had a problem with any of my orders.

24 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great!

Great!

Have used them a couple of times now to order some Eneloop batteries. Cheaper and much less of a gamble than using amazon. Quick delivery too!

Will always use these guys for batteries going forwards.

26 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Service BatteryStation

Fantastic! My car key fob battery died yesterday and my spare was already dead. Stupid, I know! Anyways I got onto the BatteryStation website, ordered online and paid for Next Day delivery at 3pm yesterday.
Batteries just arrived at 10.40am. Sooo happy especially during the postal strikes.
Thanks for the advice on posting and well done Battery Station!!!

22 december 2022
Review zonder uitnodiging

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