battleface  Reviews 2.297

TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought Battleface plan including CFAR thru squaremonth website, it’s easy to purchase and understand the coverage details and much cheaper than any other plans provided on squaremouth. Unfortunately... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Battleface is the BEST travel insurance company. You can mix and match coverage, so you only buy what you need. They have been very responsive to any inquiries or claims. Highly recommend! We never tr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I sent and email and the response turnover was quick. When I was ready to get the policy, it was very straight forward and within minutes I got my policy paid for and in place before my trip. The pric... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had never had to purchase separate medical travel insurance but I thought it would be a good idea on this trip. I don't travel international often but considered this on this trip. It was easy, an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij
  2. Verzekeringsmakelaar
  3. Verzekeringsmaatschappij

Over battleface

Geschreven door het bedrijf

battleface, Inc. is a full-stack global company enabling customers and partners to easily select travel insurance products and services that perfectly fit their needs. Access to custom built embedded products, relevant benefits and responsive customer service from any device, any time, any place —welcome to a better insurance experience. Welcome to battleface.

Partner with us


battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928

battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125

battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500

battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy to deal with for minor issue

When I bought my policy I entered the wrong date. They fixed is for me quickly and without fuss.

28 maart 2025
Logo battleface

Antwoord van battleface

Thanks for the kind words! We’re happy to hear our team could sort things out quickly for you. Making things easy is always part of the plan.

Beoordeeld met 5 van de 5 sterren

Easy claim submission

Easy claim submission. They replied immidiately to my concerns.

12 april 2025
Logo battleface

Antwoord van battleface

Thanks for taking the time to share your experience. We’re glad things were straightforward - simplicity is something we really care about. Appreciate you being part of the battleface community!

Beoordeeld met 5 van de 5 sterren

Excellent

The process was efficient, I filled in my information and received my insurance

10 april 2025
Logo battleface

Antwoord van battleface

Thank you for providing us with your experience, we believe that buying insurance should not be a battle, but a simple process.

Beoordeeld met 5 van de 5 sterren

I was dealt with by Maxine today who…

I was dealt with by Maxine today who kindly helped me obtain travel insurance for my daughter who is already travelling, she explained everything and answered all my questions quickly and efficiently. Now I have peace of mind, thank you

15 april 2025
Review zonder uitnodiging
Logo battleface

Antwoord van battleface

Thank you for your feedback, we will pass on your comments to Maxine who is always happy to help.
We are please that we are able to offer this flexibility for some of our products.

Beoordeeld met 4 van de 5 sterren

Easy to get..

Easy to get thier insurance but I guess the real test is if it's required...hopefully not.

30 maart 2025
Logo battleface

Antwoord van battleface

This true, and we are here 24/7 if you need our Assistance

Beoordeeld met 5 van de 5 sterren

Battleface - insurance once already out of the UK

Great option to consider if you have already left your home country and need insurance (in my case because I wanted to go skiing but it was not an included activity in my original backpacker insurance policy).

28 maart 2025
Logo battleface

Antwoord van battleface

Thank you for your review! We like to be flexible where we can and are happy we could help

Beoordeeld met 1 van de 5 sterren

The policy didn’t have my important…

The policy didn’t have my important requirements information to apply to visa Schengen like passport no and my birthday and other information to accepted to Italy embassy

25 maart 2025
Logo battleface

Antwoord van battleface

We’re sorry to hear about the trouble you had with your visa application. To meet Schengen visa requirements, we can provide visa support letters that include key details such as your passport number and date of birth. If you ever need help with this, our team is available 24/7 and always happy to assist.

Beoordeeld met 5 van de 5 sterren

I am extremely grateful for your Travel…

I am extremely grateful for your Travel Insurance Services.
I congratulate you for the work you do.
I will recommend you to anyone who asks me where to buy good, reliable, and affordable travel insurance.
Best regards.
See you on my next trip.

24 maart 2025
Logo battleface

Antwoord van battleface

Thank you! We’re so glad our travel insurance gave you peace of mind. It means a lot to know you’d recommend us. Looking forward to being part of your next adventure!

Beoordeeld met 5 van de 5 sterren

I was able to talk with your…

I was able to talk with your representative who solved my problem immediately. NO long periods on hold or automated idiots to frustrate me. Almost unheard of in this age of very poor customer service. Great job !!!!

22 maart 2025
Logo battleface

Antwoord van battleface

Thank you so much for your kind words! We’re really glad we could resolve your issue quickly and without any of the usual hold times or frustrating automated systems. Providing real, human support is something we take seriously, so it’s great to hear it made a difference for you. Thanks for being a part of the battleface community!

Beoordeeld met 5 van de 5 sterren

Stolen luggage

My daughter unfortunately had her rucksack stolen whilst travelling in Australia, it was an awful experience but Battleface were outstanding, from phoning Sue in the first instance to dealing with Sofia, the claims analyst during the claims procedure, they were first class. Answering emails promptly and the claim has been settled very quickly, which has made a dreadful experience a little easier to deal with. Would 100% recommend Battleface insurance.

18 maart 2025
Review zonder uitnodiging
Logo battleface

Antwoord van battleface

We love this! Thank you for taking the time to post your experience and we will ensure that your appreciation is passed on to Sue and Sofia.

Beoordeeld met 5 van de 5 sterren

Excellent Service

Processed my trip interruption claim very fast. Team was quick to respond. The attention I received made all the difference. The last thing you want after dealing with a personal event is to stress over how a claim is handled. Thank you Battleface & Robin Assist with special thanks to Claims Adjuster, Terri Cron!

11 maart 2025
Review zonder uitnodiging
Logo battleface

Antwoord van battleface

We thank you for taking the time to post your feedback. The team really care and we will pass your special thanks on to Terri

Beoordeeld met 5 van de 5 sterren

easy to use

easy and quick to use

29 januari 2025
Logo battleface

Antwoord van battleface

We believe in making it simple to obtain the right cover and thank you for your feedback

Beoordeeld met 5 van de 5 sterren

Very good experience

The purchase was clear and easy to close. Pricing was good and available for our purchase close to our sailing date. We have used battleface for other trips and have a consistently good experience.

22 maart 2025
Logo battleface

Antwoord van battleface

Thank you for your kind words! We’re thrilled to hear that you found the purchase process clear and easy, and that our pricing worked well for your trip. It’s great to know you’ve had consistently positive experiences with battleface on multiple trips - we truly appreciate your trust in us. If you ever need assistance or have any questions in the future, we’re here to help. Wishing you safe and exciting travels ahead!

Beoordeeld met 5 van de 5 sterren

Coverages I wanted and needed

Loved that I could pick and choose the coverages that were applicable to my travel.

22 maart 2025
Logo battleface

Antwoord van battleface

Thank you! We love that too!😊 Glad you could customize your coverage. Wishing you safe and happy travels!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer