I bought Battleface plan including CFAR thru squaremonth website, it’s easy to purchase and understand the coverage details and much cheaper than any other plans provided on squaremouth. Unfortunately... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Battleface is the BEST travel insurance company. You can mix and match coverage, so you only buy what you need. They have been very responsive to any inquiries or claims. Highly recommend! We never tr... Toon meer
Bedrijf heeft geantwoord
I sent and email and the response turnover was quick. When I was ready to get the policy, it was very straight forward and within minutes I got my policy paid for and in place before my trip. The pric... Toon meer
Bedrijf heeft geantwoord
I had never had to purchase separate medical travel insurance but I thought it would be a good idea on this trip. I don't travel international often but considered this on this trip. It was easy, an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over battleface
Geschreven door het bedrijf
battleface, Inc. is a full-stack global company enabling customers and
partners to easily select travel insurance products and services that perfectly fit their
needs. Access to custom built embedded products, relevant benefits and
responsive customer service from any device, any time, any place —welcome to a better insurance experience. Welcome to battleface.
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Contactgegevens
Suite 102, 80 Churchill Square, Kings Hill, ME19 4YU, West Malling, Kent, Verenigd Koninkrijk
- +44 (20) 8089 5338
- contact@battleface.com
- www.battleface.com
4,7
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gave me adequate cover for my needs
Gave me adequate cover for my needs, at a great price. Did not add on a supplement for taking this out after I departed from home - well done
19 mei 2025
Antwoord van battleface
Thanks for your review! We’re glad the cover suited your needs and that buying after departure was hassle-free. Appreciate you choosing battleface. Safe travels!
Buy this Travel Insurance!!!
I purchased travel insurance for our US trip earlier this year from Travel Protect. The cost was reasonable and had goof coverage. Unfortunately I had to make a claim and I put it off when I returned, thinking it would be a tedious process. It wasn't. I cannot fault the claim process, it was easy and I had an outcome much quicker than I thought. They paid the US hospital direct and I could not be happier. Definitely recommend this insurance for any traveler.
29 april 2025
Review zonder uitnodiging
Antwoord van battleface
Thank you for this amazing feedback. Our claims team really care and we are happy we could assist.
The website is clear and easy to use
The website is clear and easy to use. The rates are affordable and flexible depending on your needs. A great experience!
20 mei 2025
Antwoord van battleface
We're so happy to hear that you find this process a great experience. Thank you for posting your review
Antwoord van battleface
Thank you for your feedback, we like to be clear and easy to provide the right cover
Antwoord van battleface
We appreciate your comments and happy to be able to fit your needs.
Antwoord van battleface
We’re really glad we could help, and we truly appreciate your feedback.
very prompt service when quoting for…
very prompt service when quoting for out of the norm activities
7 mei 2025
Antwoord van battleface
Thank you for your feedback, and for your continued trust in battleface we are happy we could help.
Customisable insurance
Very easy to navigate website and customise our insurance requirements. Very happy with the pricing structure
Used previously and had to make a claim due to family member being hospitalised and they were excellent to deal with. Have recommended to friends and family
12 mei 2025
Antwoord van battleface
Thank you for the lovely review! Our team works hard to make things simple and stress-free, so it means a lot to hear that your experience was a positive one. We’re really glad we could help, and we truly appreciate you spreading the word to friends and family!
Needed urgent insurance went on line…
Needed urgent insurance went on line within 10 minutes had insurance great service
7 mei 2025
Antwoord van battleface
Thank you for your feedback, we aim to provide a great and simple to use service.
When everybody else failed to help
When everybody else failed to help, this service was spot on
7 mei 2025
Antwoord van battleface
We are extremely happy that we were able to help you. Have a great trip
Antwoord van battleface
This is great feedback, thank you for your custom.
No insurance for sickness if over 70.
You could only insure me for injury and not illness because I am over 10.
28 april 2025
Antwoord van battleface
Hi Stephen, thanks for your review. For residents of Trinidad and Tobago, our policies include illness and injury coverage up to age 75, and accident-only coverage from 75 to 79. Coverage varies by country, so we’re glad you checked what was available. If you have any questions, feel free to reach out. Have a great trip!
Straightforward information on cover…
Straightforward information on cover and a good price (45% lower than the closest competitor)
28 april 2025
Antwoord van battleface
Thank you for your review. At battleface we’re always tracking the global travel ecosystem to ensure we’re covering the right risks at the right rates.
Simple and clear
23 april 2025
Antwoord van battleface
We love simple and clear together with our customer care and great products.
Antwoord van battleface
We believe travel insurance should never be a battle and aim for simplicity and service
Added coverage
Needed to add countries that were covered in my policy. Kiki did an excellent and immediate job getting things sorted.
3 mei 2025
Review zonder uitnodiging
Antwoord van battleface
We are so happy that Kiki was able to sort this for you and will pass on your great feedback to Kiki and the team
Antwoord van battleface
Thank you! We’re glad everything was clear, fairly priced, and that you had a good experience. Have a great trip!
Antwoord van battleface
Thank you for taking the time to share your experience. We’re truly sorry to hear about the situation and understand how disappointing it must be to have a claim denied - especially when illness disrupts important travel plans.
After reviewing the details of your case, we can confirm that the claim was assessed in accordance with the terms and conditions of your policy. While we appreciate the circumstances, our records indicate that the medical issue leading to the cancellation occurred before the policy’s effective date of April 27, 2025. The documentation provided shows treatment began on April 26, 2025, which unfortunately falls outside the covered period. Per the policy terms, any losses that occur prior to the coverage start date are not eligible for reimbursement.
We recognize that insurance terms can sometimes be complex, and we are always here to walk through the reasoning behind a decision. If you’d like to further discuss the outcome or appeal the decision with additional documentation, our team would be happy to help. Please don’t hesitate to reach out to us directly.
We appreciate your feedback, and we hope to provide a better experience in the future.
The process of buying of the travel…
The process of buying of the travel insurance was smooth and quick, with clear details in the policy documents.
21 april 2025
Antwoord van battleface
Thank you so much for this feedback and your trust. We hope you have a great trip.
Website is easy to use
Website is easy to use and select the specific areas to cover. Cost competitive.
14 april 2025
Antwoord van battleface
Thank you, we focus on simple solutions. We appreciate your feedback
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