BAV Motor Company Reviews 

Luke was the guy who sold me my Kia Stonic on the 21st July, he was really helpful got the paperwork done efficiently enough, kind, and considerate. The inly reason I haven't given 5 stars is because the was dusty on the outside, it was lovely and clean on the inside. One of the keys had dead batteries so I dont actually know if it works!. Lastly I wasn't informed about the £200 administration fee they charge on top of the sale of any car.

However, ultimately I got a very good deal with my car, I love it, you get 3 months cover too so time to really make sure its OK.

Very professional and friendly service. Thank you!

Excellent service at BAV motors this morning buying my MG. This is the third car from this garage now and it’s been the best service comparatively in Bridgend. I would highly recommend. No pushy salesmen, just friendly service. Thank you

Excellent service,friendly staff they made the whole experience quick & easy

Very good customer service, very friendly and not at all pushy like a lot of car sales

**Update following the company's reply**

At no point did you ask me to return the vehicle, you agreed to me having the diagnostics done at my local garage and you were sent the full report.
Your issue is that you wanted to fix it 'on the cheap' using 2nd hand parts of unknown origin. That was not acceptable to me, the customer. It is your obligation under the Consumer Rights Act 2015 to ensure that repairs are carried out in a timely manner and to a reasonable standard.
You agreed, verbally, to cover the cost of repairs "as long as it was reasonable.
The costs were very reasonable, you just didn't like the fact that it was more than you'd have tried to get away with on the cheap. These repairs would ultimately have failed again far sooner than if it were fixed properly the first time.
The fact remains that you did zero preparation on the vehicle beyond a new MOT and charged me £199 for "Vehicle Preparation".
I am c.£300 out of pocket, plus the £199 fee because of your shortcomings after paying you £8,200 for a car that SHOULD have been free of faults and wasn't.
You cannot justify it in any way.

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Without doubt the worst experience I've ever had buying a car from a dealer. For context I've bought around 30 cars from dealers over the years.
Zero interest once they've had your money. If things go wrong, even immediately after purchase, it's not their problem.
They ignore you, give you the run-around, deny any responsibility, even if it is clearly their fault.
However nice the car is, avoid this dealer. There are plenty of good, reputable dealers out there who value their business.

Excellent customer service and no pressure sales. I was looking for a replacement car for my son and from start to finish the service provided was excellent. I would highly recommend BAV Motor Company.

Very helpful and friendly , talked through all the little details and delivered the car with no hassle

Although very helpful and friendly staff and atmosphere, when you have a problem then not so helpful. Cars has gone back 3 times for 2 separate issues, rattle from the engine, mechanic says it’s fine, tried to reject the car they are insisting on a CPR 35 inspection which is only needed when a case goes to court, taking car to dealer for a proper diagnostic, trading standards are involved

Great service would recommend

Honest dealers, very helpful, would definitely buy from them again.

Great customer service, staff very helpful when finding information on the car. Would definitely recommend.

Spent a lot of time looking at different cars, then came across BAV motor company. Travelled up to look at the car and was able to test drive myself. Really helpful guys, no pushy sales tactics. Also offered us back to fix a small issue on door handle as needed the car asap. Would definitely recommend. Great selection of cars and very friendly customer service

Had an amazing experience, the guys were great, very accomadating and made the process as smooth as possible. Highly recommend.

Bought our Mitsubishi eclipse from Gerald. Really friendly service and smooth process. Great experience!

Brilliant lads very helpful and great communication, easy part ex change. And the car was in great condition

Buying car made easy

Outstanding and friendly service very honest and helpful

Very happy with sale and friendly staff that is very friendly and helpful

Fantastic company! Bought my first car from BAV Motors, and I was so nervous at first. They made everything so easy and simple, I highly recommend.

I was very impressed that they wouldn't sell me a car that had a minor fault (sunroof issue) until they fixed it, which they did! I would 100% use this company again, thank you! ❤️