Bayfields Opticians & Audiologists - Leamington Spa Reviews 

Fantastic team, always great service.
Wonderful product choices too

They explained why mey sight was where it was
The understanding of how/ why the changes since last time
How to keep healthy
And explained why eye tests are an important way to monitor and keep my other health signs healthy
Very Informative and comforting.

Professional, thorough and courteous

Eye examination very brisk with no mention of developing cataract nor tendency to high pressure in eye.

#Both of these items were raised BY ME with optician responding with little more than “O it’s alright” and giving impression of wanting to finish examination as quickly as possible.

Poor fitting of spectacles following long wait for fitting.

I have paid for my son's sun glass lenses to be replaced, but they were not in store for his appointment. We heard nothing and then found that the shop in Leamington is closed for more than 3 weeks for refurbishment. By then, he will have gone back to uni and we will have waited for weeks. He has been a customer for many years, but I won't be parting with my money or expensive frames again

Great service, friendly team, always on time...

The glasses I chose did not meet my specifications and I wanted prescription sunglasses

Very impressed by Gurpal’s attention to detail and polite, pleasant manner. Kept well informed by the branch for my test.

I paid over £600 for a set of prescription lenses to be fitted to my existing frames. Then was told I had to wait another 2 weeks for them to be returned for ‘fitting’. Then I’m told that despite an excessive fee for my lenses I have to wait another further 5 days for my glasses. I go way on Saturday. No
Glasses. Unacceptable and I shall be leaving Bayfields

Very helpful, friendly and professional service.
Well done.

Good service . The lady that check mi graduate prescription works very well

goo, friendly, efficient, thoughtful, considerate, expensive, necessary, pleasant, interesting, rewarding

One hearing aid was damaged and had to be replaced. The Audiologist was not due to be on duty again for some days. Paul, from the opticians part of the business immediately took control and ordered a new hearing aid. Other staff members assisted with expediting the order. Upon his return to work Shahnoor Mohiddin pursued the order and arranged an appointment to fit it. Apart from a delay caused by the delivery company -beyond the control of Bayfields -everything worked seamlessly. Mr Mohiddin carried out appropriate tests to ensure that the device worked correctly. He also assisted with my insurance claim, confirming that the original device was damaged beyond economical repair. An excellent team effort.

Excellent advice from your expert and most helpful Shahnoor.
Reception staff always pleasant and make you feel comfortable and relaxed.
Top quality hearing aids.

Staff very knowledgeable and want to help. Had a problem with my sun glasses and they have tried to resolve this. Always vey helpful and polite.

Much more personal feel to things this time. Last year there was a very much more corporate feel to things
But costs high

Didn’t have to wait to see the optician at all. She was very friendly, did a very thorough check of my vision and eyes and even did a referral to my GP for dry eye drops. Great service!

Really welcoming on entering.
Your ophthalmologist was extremely polite and considerate. She explained everything throughout the appointment in clear and understandable conversation.
I would certainly recommend Bayfields to others.

The visit was very positive. The optician took time to explain my situation. We agreed that to change spectacles at this stage was not wise with impending treatment on the horizon. She was understanding

The information and advice given by the optician consultant, Ruben, was very clear and extremely helpful.