BDR Group  Reviews 

We have been customers of BDR for a number of years and we have had good service from BDR in these years, however we now have exceptional service from BDR as we have been given a dedicated IT support team leader to assist with any issues we encounter and I have to say Kyle Byron-Morgan you are worth your weight in gold he is attentive to my Poor IT knowledge :-) but also he can fix any problems you throw at him and more importantly he is quick to respond as in business time is money. Thank you Kyle :-)

This week I just began my new job and had a lot of things that needed to be set up by BDR. Jerome has answered all of my questions and has been responsive and incredibly helpful! He is quick to jump on a call or answer an email and no question is too small and no ask is too big. I've worked with a lot of IT professionals in the past and Jerome is by far one of the best people I've worked with throughout my career!

We have been using BDR for a couple of years and one thing I got to say is they are very knowledgeable. Phil, who regularly helps us, has always been helpful with our IT issues and is polite and friendly on the phone with our users.

Kyle Byron-Morgan is fantastic - very approachable, nothing is too much to ask and always on hand to help. Very personable and easy to get on with. Thanks for all of your help Kyle.

Have been working with BDR for a number of years now always found them very accommodating and adaptable Liam Green in particular is a great help.

Issue with VPN was sorted quickly by Joe Brooks.
Excellent service

Kyle is always very happy to help and does his best to resolve your matter. He provides feedback regarding the issue and on how he resolved it. Very informative and helpful

Kyle at BDR is my go to person if I have any IT issues. He always sorts everything out in a speedy fashion. would highly recommend.

The IT support engineer, Joe Brooks, was most efficient, and solved my problems within a tight timescale

Excellent service
Many thanks to Joseph Brooks from BDR Group who this morning sorted out my VPN issue quickly to enable me to log on and start work

Jack Thomas helped us enormously. He was professional and thorough and fixed our I T problem with little disruption to our clinic

I have dealt with Kyle Byron many times and I cannot speak highly enough of him. As someone who really does not know much at all about IT issues, Kyle has been there to solve all problems, efficiently and quickly to resume our working day. I would like to thank him from all of us here and look forward to dealing with him in the future! Well Done, Kyle.

Kyle Byron-Morgan is an asset to the team. Friendly, efficient and a good communicator, I'm yet to create or identify a problem he hasn't been able to resolve!

Thank you to Kyle for always providing prompt and professional advice and service.

Jerome is a star. He always responds to our enquiries/problems promptly and will not leave until he has fully completed the job, and double checked over any issues. He is always on hand to help us when we need him

After much perseverance Jerome managed to connect my external device to my work laptop, enabling me to work from home when required, which has given me essential flexibility in my work role. He stayed calm and determined throughout the process and would not leave the issue unresolved. He definitely went the extra mile for which I am very grateful!

Good response times and sort most things quickly thank you - we have used them for several years now and havent had something they cant resolve yet . IT also supplied at reasonable costs

Jack Chidgey managed our IT migration to cloud services with amazing patience and excellent clarity whilst explaining the process as he went through each step.
Brilliant support and a seamless process.

Martin came to complete an additional phone to our circuit of phones to an external meeting room - it was pouring with rain literally all day he worked incredible hard and did everything we asked and more and did not complain or crumble -nothing was to much trouble for him - we are very pleased with him and the work he did for ourselves - was completed in a tidy and very professional manner and nothing was to much trouble at all - all he asked was for a cup of tea ! Pls pass our appreciation on

Philip Fielding is always helpful and goes above and beyond to resolve any issues.