BDV.Bestauto Rent-a-car Reviews 

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Este pentru a treia oară când închiriez de la BDV Best auto și de fiecare data am fost plăcut impresionat de cat de profesional lucrează.De data asta a fost iarnă și m-au așteptat cu mașina încălzita.Bravo echipa BDV Best auto rent car.

The information they provide on their website is VAGUE
make sure you read the Ts&Cs properly, before booking.

1. It's advertised as being at the airport but it's actually a 5min drive after waiting for everyone else to get to the shuttle bus (15min).
2. They hit you with the "mileage limit" of 200km/day (avg) when signing the contract
3. They charge you for cleaning the car after, even if you have a full insurance (purchased from their company) OR leave them a positive review before returning the car (which wasn't mentioned to us at the start)
4. They advertise the prices in EUR but then charge you the equivalent in RON even if their contract says you can choose the currency you want to pay in
5. The SCDW you get from them isn't really covering for too much

All-in-all, it would be nice if they were a bit more transparent with this type of info.
Service was great from the moment Ionut met us at the airport, on arrival, until being dropped off back at the airport by Ovidiu.

Mulțumesc pentru experientele placute oferite de BDVBestAuto, unde siguranta, confortul si comunicarea sunt ireprosabile .
Thank you for the pleasant experiences offered by BDV BestAuto, where safety, comfort and communication are impeccable.

Very good. They offer a wide range of cars, all as good as new and very clean at pick up. The prices are good and the service exceptional. When arriving at the airport the wait for you with their bus to pick you up and they call you to double check the date and time for return. Just a very good company.

Ursache nicolae daniel
I have been renting cars from them many times. Always was good ,nice people and good new cars. Prices are fair and i would recommend them all the time. Thank you for your good job guys

Ci siamo trovati benissimo con loro

Best company for renting a car!

Bună ziua !
Cea mai neserioasă companie ,am spălat cu toate ca nu era necesar ca am plătit asigurarea ei îmi spuneau să vin la ora 1 dar nici nu aterizase compania. M-au pus sa plătesc o zi extra pentru 2 ore deși eu le-am adus și mai multă benzină în rezervor decât era inițial.
Jepcari

Am închiriat o mașină pentru 9 zile și experiența a fost excelentă de la început până la sfârșit. Procesul de rezervare a fost rapid și clar, iar preluarea mașinii s-a făcut foarte ușor. Mașina era curată, bine întreținută și s-a comportat impecabil pe tot parcursul călătoriei. Am apreciat profesionalismul și amabilitatea personalului, care ne-a oferit toate informațiile necesare și a răspuns prompt la orice întrebare. Predarea a fost la fel de simplă și fără probleme. Recomand cu încredere acest serviciu tuturor celor care caută o experiență fără griji și un raport excelent calitate-preț!

This company lies, I am surprised people give them such good reviews knowing that they have done this to a few other people that rented from them.
Online they had available a 2024 Mercedes so we rented that. Next day I received an email stating that the car was not available and they had another newer 2021 white BMW and they submitted the picture but it was a little more expensive than the original Mercedes booking. Ok whats another few hundred dollars, we needed a car so we got that one. When we arrived we were given a 2019 black BMW, nothing that we even booked and for the same price at that. When you are there you are obviously in need of a car so that’s where they get you, you either take it or they give you something more expensive. Another issue they don’t tell you even if you purchase the insurance the insurance does not cover the tires and let me tell you the tires on this car were really bad so we took pictures as well to be sure, but I’m surprised they didn’t say anything about the tires when we returned the car I was expecting them to come up with something in order to get new tires on that car. Another thing they don’t tell you which other people told us otherwise we would have not known, when returning the car you need to fill the tank of gas and you need to give them the receipt, good thing I had the receipt I guess. They also tell you they will clean the car for free just to give them a good review 🤣. Just too many issues with this company I would stay away from them.

Am închiriat masini de la mai multe companii, dar cel mai bine mi a plăcut și m am simțit cu cei de la BDV best auto.In fiecare an când pot veni în țară știu ca am mașina la cel mai bun preț, la fel și cel mai bun staff și închiriez din 2016.
Mereu punctuali și de cuvânt, simți ca sunt de încredere când vorbești cu ei, sunt dedicați si profesioniști.Abia aștept sâmbătă viitoare sa ajung la Cluj, am închiriat o mașină pentru o săptămâna și ma voi plimba cu fiul meu prin locuri frumoase din Maramureș în ultima săptămâna de vacanță.
Recomand cu incredere BDV best auto, pentru ca sunt cei mai buni!

Since the first contact a very nice experience. Very friendly and helpful people, rented a Dacia Duster for 4 days which was clean and really okay! The pickup and return went smooth and felt thrust worthy. I would definitely recommend BDV Bestauto, and for sure my next rental will at this company.

Ich habe eine Skoda Octavia vom 28.07-31.07.2025 gehabt.Alles super abgelaufen.Wir wurden vom Flughafen abgeholt und die Übergabe hat in den 10min entfernten Büro stattgefunden. Die Kommunikation mit dem Mitarbeiter war richtig nett und die Abwicklung war einwandfrei.Diese Laden verdient 5 Sterne.

From start to finish, our experience with this car rental company was top-notch. The customer service was truly exceptional—friendly, professional, and helpful every step of the way, from the moment we reserved the vehicle to the time we returned it.

Communication was seamless throughout. We were picked up promptly at the airport and taken to their nearby location, which was super convenient. The return process was just as easy, with a quick and comfortable shuttle ride back to the airport.

The car itself was spotless, brand new, and ran perfectly—no issues whatsoever. It made our trip even more enjoyable knowing we had a reliable vehicle.

Highly recommended! We’ll definitely be renting from them again in the future. A+ service all around!

Pleasant and professional service from the first contact. Process was easy and the support always on hand as we traveled from Ireland for holidays . We dealt with three different staff members from the collection until drop off, no question unanswered and always on point with every concern we had. To top the quality service are the quality vehicles available. We rented a Mercedes Vito to suit the family, which was the perfect choice for the trip, comfortable and spacious. Both my self and my fiance were debating what would we choose if we’re traveling on our own from the lineup in the yard😃😃. Competitive prices, 5 star service, spoiled for choice…. We will be back.
Thanks again for everything,
Adrian and family.

Masini noi. Punctuali. Foarte seriosi. Nu e prima data cand nchiruez de la ei si sigur nu va fi ultima

Am închiriat recent o mașină de la această companie și pot spune sincer că experiența a fost remarcabilă de la început până la sfârșit, sunt cei mai profesioniști oameni cu care am luat legătura in ultimii ani când vine vorba de servicii, nu doar de serviciile de închiriere auto. Echipa a fost incredibil de prietenoasă, profesionistă și de ajutor la fiecare pas al procesului. Au făcut tot posibilul pentru a se asigura că am primit mașina perfectă pentru nevoile mele, iar vehiculul în sine era impecabil și în stare excelentă. Ceea ce a ieșit cu adevărat în evidență a fost atenția lor la detalii și grija pentru clienții lor. Au făcut totul ușor și fără stres, iar eu m-am simțit cu adevărat apreciat ca și client. Nu pot să-i recomand suficient de mult pe acești oameni - sunt cei mai buni din toate punctele de vedere! Dacă sunteți în căutarea unei companii de închiriere auto de încredere, cu servicii de top, nu mai căutați. Vă mulțumesc că mi-ați făcut călătoria atât de ușoară și plăcută!
I recently rented a car from this company and I can honestly say the experience was outstanding from start to finish, they’re the most professional guys I got in touch with in a long time when it comes to services, not just the car rental services. The team was incredibly friendly, professional, and helpful at every step of the process. They went above and beyond to make sure I got the perfect car for my needs, and the vehicle itself was spotless and in excellent condition.
What really stood out was their attention to detail and genuine care for their customers. They made everything easy and stress-free, and I truly felt valued as a client. I can’t recommend these guys highly enough—they’re the best from every point of view! If you’re looking for a reliable car rental company with top-notch service, look no further.
Thank you for making my trip so smooth and enjoyable!

Have rented with them before—always a smooth and quick process. Great experience every time!

Outstanding service and top-quality cars.
The entire process—from contract signing to booking—was seamless and efficient. All staff members were friendly and professional. The cars were exceptionally clean and in excellent, like-new condition. I will definitely choose them again. ( BEST COFFEE :) )