Bedzy Reviews 587

We needed some new bedding for our Airbnb and came across Bedzy while looking for reasonably priced options. We chose the standard free delivery service, so the delivery took a good few weeks, but we weren't in a rush and were happy to wait Everything arrived as expected and the quality is amazing for the price. The bedding looks fresh, feels comfortable, and has been well received by our guests. Overall, a great experience and good value for money

I would have given 5/5 as the bed is great and my daughter is very happy with it. The ordering process was easy and no issues there. Delivery however and the lack of communication was not great. I ordered the bed on the 8/4 for my daughter’s birthday at the end of May. I hadn’t hear anything by the 27/4 so I contacted them and they said they were very busy due to the sale and that it was taking up to 14 days for orders to be dispatched I contacted them on business day 13. I explained that this was for a gift for my daughter’s birthday and would really like it as soon as possible. I contacted them again on the 5/5 19 business days as I had still not heard anything and they said they would make it a priority but once dispatched can take 1-8 days to arrive. I live in the same state as there warehouse and about 1.5 hour drive away! Luckily the bed arrived on the 15/5 27 business days from order, however, I was not notified that the bed was being delivered that day and it was left on my front doorstep unattended for several hours. Thankfully it was not bad weather this day or it would have been ruined. So as mentioned the bed is great was easy to assemble and my daughter is loving it so far. Just the slow delivery and lack of communication made the process not so great!

After searching online for weeks and comparing bed sets I decided to purchase one of the Queen beds with LED lights and I must say i'm really impressed. It looks so good in our bedroom and has given us some extra storage space too. Highly recommend!

Really pleased with my purchase from Bedzy. I went for the Henley LED Bed and chose the priority delivery option because I didn't want to wait weeks for furniture. The bed arrived within the same week, which exceeded my expectations. It's well made, looks great in the room and was very competitively priced compared to other companies I looked at

I haven't even received my order yet, so cant tell you about the quality.
Order was placed April 15th and its now the 7th of June. Despite many communications with the company assuring me my order is being processed, I am beginning to think this company is a scam.

Great service , quality products will definitely buy again !!

Absolutely stoked with our new mattress and bedding. Ive now done 2 x kids bedroom and 1x master bedroom. The mattress is so comfortable and affordable. Service was fantastic from ordering to delivery. Cannot fault this company, I will be ordering again when my 3rd bubs is out of his cot.

Purchased a bed and i LOVE it. Paid and got a confirmation straight away, and fast delivery! Thank you Bedzy :D

Ordered on 3 May 2026 and as of today my item has still not been dispatched — over a month later. The website advertises 7–14 day delivery, which is clearly not being honoured.

I have contacted Bedzy multiple times seeking a resolution and have received no satisfactory response. I am now pursuing a chargeback through my bank due to non-fulfilment of the order.

The lack of communication and failure to dispatch within a reasonable timeframe is unacceptable. I would caution anyone who needs their item in a timely manner to look elsewhere. I hope Bedzy will contact me urgently to resolve this before the chargeback is finalised.

It has been nearly 8 weeks since I placed my order and to date it still has not left the warehouse - I paid additional for priority ( which the company has returned the fee due to the delay ) support lady has been very apologetic however this does not help that I do not have a bed to sleep in doubt I would take the risk of ordering from this company again

I placed an order with Bedzy and paid extra for priority processing expecting faster dispatch. Unfortunately, my experience has been very disappointing.
I was initially told my order would be dispatched within a specific timeframe, but that was then pushed back multiple times, including an additional delay of up to two more weeks with no clear or guaranteed dispatch date.
Even with paid priority delivery, the order takes more than a month just to get dispatched, which is not what was represented or expected at the time of purchase.
Communication felt inconsistent, and updates only came after I followed up multiple times. While customer service was polite, the information provided kept changing, which made it difficult to rely on any timelines given.
In the end, I requested a full refund due to the repeated delays and lack of certainty.
Overall, I’m disappointed with the service and fulfilment process. I hope the company improves transparency and sets more accurate expectations for customers in the future.

I ordered a bed as they spruked "local" and "next day delivery" my bed had fallen apart and the only option was and still is an old falling apart lounge.
I paid for "guaranteed 1-2business days delivery, which was eventually refunded, but it has been nearly 4 weeks and so far the mattress topper arrived today. FROM MELBOURNE
I have fallen on the lounge, sustained severe nerve and muscle pain that endures throughout the day. They keep promising me its coming its coming and every day my nearly 60 year old body screams. Stay away from them. They are liars and grifters.

I ordered a pair of bedsides on the 10th of May, got no response with a receipt, nothing. On the 12th of May I messaged them enquiring on why, response, we're working on it. As of today the 1st of June, we've heard nothing about our bedsides. No delivery date, tracking, postage date, nothing.😢 Not recommend by me at all.

I found the experience dealing with them very good, communication was prompt and professional. Product arrived in timely manner.

QUALITY WORTH WAITING FOR PRICES BEST VIEWED ADD ON LOYALTY POINTS PROGRAM KEPT VISIONS SUCCESSFUL FUTURE PURCHASES THANKS

Terrible do not buy from here. These are just artiss beds from China the quality is so poor and the delivery takes months. I feel as though I’ve been ripped off I’m so disappointed and I waited almost 2 months for something I can’t return and will probably break after minimal use it’s so flimsy. DO NOT BUY FROM BEDZY.

Very good stuff I happy with my orders and good materials