What I saw on the internet is what was delivered- a sofa bed that was good quality, well made, correct colour, and simple design. It is straight forward to put together too, with easy-to-follow di... Toon meer
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when received the package was from china. I assembled and found too high at front, no lumber support. same old story, I never learnt my lesson. CHEAP CHINESE JUNK. IT IS POINTLESS JUST THROW OUT INTO... Toon meer
I found exactly what I needed. The description had easy to follow measurements . Photos excellent . Postage time fast . I needed an occasional chair that didnt take up a big space. It was well packag... Toon meer
Bedrijf heeft geantwoord
I recently purchased 4 bar stools and an 8ft LED Christmas tree. I was a little concerned when I hadn't received anything after 10 days so wrote an email. They pointed out there shipping page.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Bar Stool Centre – Australia's premier destination for affordable bar stools. Dive into our curated collection where style meets value, ensuring you find the perfect seating solution tailored to your taste and budget. Discover quality craftsmanship and unparalleled selection right here at your fingertips.
Contactgegevens
Level 23, 727 Collins Street, 3008, Melbourne, Australië
- support@barstoolcentre.com.au
- www.barstoolcentre.com.au
4,1
Goed
112 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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This company went above and beyond for…
This company went above and beyond for customer satisfaction
I totally recommend them to anyone interested in their products
11 juni 2026
Review zonder uitnodiging
What Delivery Date ??
Delivery was advised as, up to 14days. Still waiting and it is now over 30 days. Purchase was a birthday gift......had to gift a photo of the BBQ & feed the steaks to the dog.
Poor service
10 juni 2026
Review zonder uitnodiging
Over 1 month haven't received order and…
Over 1 month haven't received order and won't answer emails
8 juni 2026
Review zonder uitnodiging
Love my new bar stools
Love my new bar stools, thanks Bar stool centre, i will be coming back to buy from you for sure
7 mei 2026
Review zonder uitnodiging
Outstanding service provided by Lisa…
Outstanding service provided by Lisa when ordering and supplying of goods.
Thank you
3 juni 2026
Review zonder uitnodiging
Good quality product at reasonable…
Good quality product at reasonable pricing and good service
31 mei 2026
Review zonder uitnodiging
Communication once order is placed not the best
Communication post order can be improved
22 mei 2026
Review zonder uitnodiging
Excellent quality product!
Excellent quality bar stools at a reasonable price, but the delivery was a little slow. Would definitely recommend buying from them, but you may need to be patient.
19 mei 2026
Review zonder uitnodiging
Very slow delivery service
I ordered 2 bar stools on 10 April and, paid the extra $20 for top priority to get my goods placed up the order list . You advertised 7-14 days delivery at the time. After waiting 4 weeks I emailed your company and with a prompt email back the next day was told you were very busy and you would look into it. Mean while you were still advertising the same stools with (plenty in stock) for purchase on Facebook. I then I waited almost 2 weeks for delivery,
I feel 6 weeks with paid priority is unexceptable…
Order No. BSC719372……..Laraine P.
23 mei 2026
Review zonder uitnodiging
Slow to dispatch
Placed an order on the 7th and paid extra for priority dispatch. I assumed this meant I would be treated with higher priority as I could see from other reviews that they were slow to dispatch.
I emailed on the 14th as the order status had not updated and they said they have a high backlog of orders to process. Fair enough, I kept waiting. But on the 20th I still have not had an update that my order has been dispatched. I was getting frustrated. What is the point of paying extra for priority dispatch when it would take over 2 weeks (and probably longer) to have my order dispatched. And who knows how long delivery would take.
I ended up cancelling and ordering elsewhere as other sites had the exact same item anyway.
2 stars as customer service would reply to my email within 24hrs. But this is such poor service in this day and age where customers do not expect to wait over a month to receive an online order.
If you are not in a hurry then by all means, order from this site. Otherwise be prepared to wait a loooooong time to receive your order.
7 mei 2026
Review zonder uitnodiging
I asked if the office chair was from…
when received the package was from china. I assembled and found too high at front, no lumber support. same old story, I never learnt my lesson. CHEAP CHINESE JUNK. IT IS POINTLESS JUST THROW OUT INTO THE NATURE STRIP. BUY AUSTRALIAN MADE ONLY . YOUR FIRST EXPENSE IS YOUR BEST EXPENSE
11 mei 2026
Review zonder uitnodiging
Over month and my order has not been dispatched.
I made my order well over a month ago and it has yet to even be dispatched. I have contacted the company only to be told it is a 'busy time', and as I didn't pay extra for priority shipping, it would take longer for my goods to be dispatched, so much for free shipping! This company was quick to take my money and I have no indication that I will receive the goods. AVOID DOING BUSINESS WITH THEM.
Update:
I FINALLY received my lounge. It was easy to put together and quite sturdy. The product is good. Dealing with this company was not. Their communication towards me felt very condesending. If you expect the free delivery that they advertise, be prepared to wait months for delivery. 3 stars because the product was good. Service was not. I have updated my review because I did eventually get the goods. They can keep their offer of $50 off my next purchase, because I will not be making one from them.
16 maart 2026
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Julie,
Thank you for your feedback, and we’re genuinely sorry for the worry and frustration caused while you were waiting for your order.
We do want to reassure you, and anyone reading this, that Bar Stool Centre is absolutely not a scam. We are an Australian owned business, and real customers across Australia receive their orders from us every day.
We can confirm your new lounge has now been delivered in full. We’re really pleased it has arrived safely, but we do completely understand that the wait was longer than you expected, and we’re sorry the communication around the dispatch timeframe left you feeling unsure.
During busy periods, some larger furniture items can take longer to process and dispatch, especially when travelling through specialist courier networks. That said, we absolutely appreciate that waiting without clear enough updates is frustrating, and we’ll take your feedback on board.
Julie, now that your order has been delivered in full, we’d be very grateful if you could kindly update your review to reflect the final outcome. We completely respect your feedback about the delay, but we’d also love for future customers to know that your order was delivered and that we are a genuine Australian business.
Thank you again for your patience, and we hope you enjoy your new lounge.
Warm regards,
Sophie
Bar Stool Centre Team
Lovely design and exceptional customer…
Lovely design and exceptional customer service. Very quick delivery
20 februari 2026
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi there happy customer!
Thank you so much for your lovely review.
We’re so pleased to hear you loved the design and had a great experience with our customer service team. It’s also fantastic to know your order arrived quickly.
We really appreciate your support and hope you enjoy your new furniture.
Warm regards,
Sophie
Bar Stool Centre Team
Long delivery but good quality
Ordered a set of barstools and they took over 2 weeks to arrive. Quality was fine though, just not very timely in their delivery
1 februari 2026
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Aletha,
Thank you so much for your support and for taking the time to leave your feedback.
We’re really pleased to hear you were happy with the quality of your bar stools, but we’re sorry the delivery took a little longer than expected. We completely understand how frustrating that can be when you’re waiting for your order to arrive.
For future orders, we do also offer a Priority Processing service at checkout for customers who would like their order moved through our system faster where available.
We truly appreciate you shopping with us, Aletha, and we’d love the opportunity to serve you again for any future furniture or seating needs.
Warm regards,
Sophie
Bar Stool Centre Team
Be prepared to wait...and wait.
They stated 7 - 14 day delivery and after 14 days responded to my query by telling me they were busy and it could take up to 14 days before despatched. Shockingly inept and most unsatisfactory.
5 februari 2026
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Stella,
Thank you for taking the time to share your feedback.
We’re really sorry for the frustration caused here, and we’ll absolutely own this one. The start of 2026 was an extremely and unexpectedly busy period for us, and while that explains some of the delay, it doesn’t excuse the experience feeling unclear or disappointing.
You’re right to expect better communication around delivery and dispatch timeframes, especially when you’ve already been waiting. We genuinely apologise that we didn’t make this smoother for you.
I’d really like the chance to make this right. We’ve had the pleasure of serving a number of customers named Stella, so I just need an order number or surname so I can locate your order and personally reach out.
Thank you again for your feedback. We truly appreciate the opportunity to improve, and I’d love the chance to help turn this around for you.
Warm regards,
Sophie
Bar Stool Centre Team
Good value, quality furniture and excellent customer service
What I saw on the internet is what was delivered- a sofa bed that was good quality, well made, correct colour, and simple design.
It is straight forward to put together too, with easy-to-follow directions
Clariza at Support was easy to deal with and very responsive and ensured it was delivered before the day it was required
I would shop there again. It was a pleasant surprise to get exactly what I expected, as this is the first time I have purchased furniture over the internet.
4 februari 2026
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Wendy,
Thank you so much for your wonderful review and for taking the time to share your experience.
We’re so pleased to hear your sofa bed arrived exactly as expected, with the right colour, quality, design and easy assembly. We completely understand that buying furniture online for the first time can feel like a bit of a leap, so it’s lovely to know we were able to make the experience a positive one for you.
We’ll also be sure to pass your kind words on to Clariza. She’ll be so happy to hear that her support helped ensure everything arrived before you needed it.
Thanks again for choosing Bar Stool Centre, Wendy. We truly appreciate your support and would love to serve you again anytime.
Warm regards,
Sophie
Bar Stool Centre Team
One happy customer
Absolute fantastic company to deal with, great range of products to select from and fast delivery. Super easy to put together and stools look superb. I will definitely be ordering again and cannot recommend this company enough
27 november 2025
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi there,
Thank you so much for your amazing review.
We’re so pleased to hear you had such a great experience with us and that your new stools were easy to put together and look superb in your space.
It means a lot to know you loved our range, delivery, and overall service. We truly appreciate your recommendation and would love to serve you again when you’re ready for your next order.
Warm regards,
Sophie
Bar Stool Centre Team
Antwoord van Bar Stool Centre
Hi Pamela,
Thank you so much for your lovely review.
We’re so pleased to hear you’re happy with your outdoor dining product and found our website easy to use. That’s exactly the kind of smooth shopping experience we want our customers to have.
We truly appreciate your support and would love to serve you again for any future furniture needs.
Warm regards,
Sophie
Bar Stool Centre Team
Great range
Great range, fast delivery, easy assembly and look fabulous at our kitchen bench.
11 november 2025
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Ian,
Thank you so much for your fantastic review.
We’re so pleased to hear you loved our range and that your new stools arrived quickly, were easy to assemble, and look fabulous at your kitchen bench.
We truly appreciate your support and would love to serve you again for any future furniture or seating needs.
Warm regards,
Sophie
Bar Stool Centre Team
I can honestly say this about my…
I can honestly say this about my purchasing experience on line with this company, and I do quite a lot on line.. I ordered a cafe set , it was the best price on the market.. I had free delivery and the set arrived very quickly, Ive been impressed by this company. I will definitely use them again in the future.
5 november 2025
Review zonder uitnodiging
Antwoord van Bar Stool Centre
Hi Lillian,
Wow, thank you so much for such a lovely review.
We’re so pleased to hear you had such a great online shopping experience with us, especially as someone who shops online often. It’s wonderful to know your café set was great value, arrived quickly, and that our free delivery made the experience even better.
We truly appreciate your support and kind words. We’d absolutely love to serve you again whenever you’re ready for your next order.
Warm regards,
Sophie
Bar Stool Centre Team
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