Lyndsey in the shop was great, very informative and knowledgable helping us to decide on the right bed size and type. Price matched with a competitor no problem as per their policy. Arranged delivery... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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Lees wat reviewers zeggen
Excellent customer service and advice from Elaine. Great store display, well set up, clean and easy to navigate. I receive my mattress within 2 weeks and look forward to that.
Staff in the Aintree shop were very helpful and informative about the types of mattress they sell and helped us try out various ones. The whole process was quick and efficient with regular emails lett... Toon meer
Great service all round and of course let's not forget our purchase, very happy. Thank you to Aishling at Aubtree Branch, 1st class customer service
Bedrijfsgegevens
Over Bensons For Beds - Aintree
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, Verenigd Koninkrijk
- 1515251782
4,8
Uitstekend
468 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All good 😊😊😊
4 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Aintree
Hello Margaret,
Thank you for your review! 😊 We're delighted to hear that everything was all good and that you had a positive experience with us. Your support means a lot, and we hope you continue to enjoy your purchase. If there's ever anything we can help with, we're just a message away!
Sleep well,
Megan | Customer Care Specialist⭐
Very good service
Sales colleague was very attentive to our needs, no pushy tactics and offered a wide variety of services.
3 augustus 2026
Antwoord van Bensons For Beds - Aintree
We're so pleased to hear that our sales colleague was attentive to your needs and offered a wide variety of services without any pushy tactics. Thank you for your kind feedback!
Team Bensons
Excellent customer service
Was looking online, had a live chat. Spoke with a woman & she helped me through the whole thing, placed the order for me & got a delivery date of my choosing
31 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Aintree
We're so glad to hear our team provided such helpful assistance with your order and delivery! We appreciate you sharing your positive experience.
Team Bensons
Brilliant experience from Bensons.
We are so glad we chose Bensons for beds for our recent purchase. Staff were very friendly, helpful and in formative.
We were given regular updates by email letting us know when the delivery would go ahead within a 2 hour time slot.
Delivery guys were great very professional and helpful.
Will recommend to family and friends.
Thanks for your time .
20 juli 2026
Antwoord van Bensons For Beds - Aintree
Thank you for your wonderful review! We're delighted to hear that our friendly and helpful team made your experience a positive one. It's great to know our updates kept you informed and that our delivery team provided professional service. Thank you for recommending us to your family and friends. We really appreciate your support and hope you enjoy your new purchase!😊
Service from start to finish was really…
Service from start to finish was really good. Sales were helpful and delivery was as should be expected. However, disappointed with the quality of the mattresses - a high price for average quality and we disagree they could be used by adults on occasion.
16 juli 2026
Antwoord van Bensons For Beds - Aintree
Thank you for your feedback. We're glad to hear that the sales and delivery service met your expectations. However, we're truly sorry to learn of your disappointment with the mattress quality, especially given the price. We appreciate you bringing this to our attention.
Thank you for your positive review - Lauryn at Customer Care
Excellent service from all.
13 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Aintree
We are so pleased to hear that you received excellent service from our team. Thank you for your positive feedback!
Bensons beds are the best.
Great customer service and products. Delivery on time , respectful and knowledgeable staff.
13 juli 2026
Antwoord van Bensons For Beds - Aintree
We're so pleased to hear you received great customer service and products. It's wonderful to know your delivery was on time and that our staff were respectful and knowledgeable. Thank you for your wonderful feedback!
Helpful staff
Easy process Aisling was so helpful and knowledgeable, good choice of mattresses no pressure .Thank you
2 juli 2026
Antwoord van Bensons For Beds - Aintree
We're so pleased you found the process easy and appreciated the helpful and knowledgeable assistance. It's wonderful to hear you had a good choice of mattresses without any pressure. Thank you for your kind feedback!
Team Bensons
From the time I walked into the store…
From the time I walked into the store until the time arrived for delivery of my new bed I found every staff member to be most efficient and helpful. The service I received from each department was second to none.
26 juni 2026
Antwoord van Bensons For Beds - Aintree
We're so pleased you found our staff efficient and helpful throughout your experience. It's wonderful that the service you received was exceptional. Thank you for your kind feedback!
Team Bensons
Antwoord van Bensons For Beds - Aintree
We're so glad you had excellent service. Thank you!
Team Bensons
Elaine made the experience really easy…
Elaine made the experience really easy and was really helpfil
13 juni 2026
Antwoord van Bensons For Beds - Aintree
We're so pleased we made your experience easy and helpful! Thank you for your kind words.
Team Bensons
Knowledgeable staff
Knowledgeable staff, friendly service, didnt try to push extra services on you, delivery date was close to estimated one,
18 juni 2026
Antwoord van Bensons For Beds - Aintree
We're so pleased you received friendly service and helpful staff. Thank you for your kind feedback!
Team Bensons
Antwoord van Bensons For Beds - Aintree
We are so pleased our team provided such helpful service. Thank you for your kind words!
Team Bensons
Waited to long for wardrobe wardrobe s..4days…
Waited to long for wardrobe s..4days after finally got them fitted still can’t use them because I have have got to fix inside myself because the fitter didn’t do it the way I wanted it .he seemed to be in a rush.
12 juni 2026
Antwoord van Bensons For Beds - Aintree
We’re sorry to hear about the delay to your wardrobes and the issues following installation. We apologise that the fitting did not meet your expectations and that this left you unable to use them straight away. Your feedback will be shared with the relevant teams for review. Thank you for bringing this to our attention.
Great customer service from Aisling
Great customer service from Aisling, start to finish. Very knowledgeable, no pressure to buy. Good choice of beds and fabrics colours, helpful payment plans.
26 mei 2026
Antwoord van Bensons For Beds - Aintree
We're so pleased you received excellent service, found our team knowledgeable, and appreciated our selection and payment options. Thank you for your kind feedback!
Team Bensons
Bensons delivery service is excellent
Ryan and Kelvin were excellent. Arrived when they said they would, carried mattress up 2 flights and took plastic wrapping away. Excellent delivery service.
3 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Aintree
We're so happy to hear about your excellent delivery experience. We appreciate you sharing your positive feedback with us!
Team Bensons
Great selection of beds and mattresses…
Great selection of beds and mattresses of the best quality .We left knowing we had made the right choice after receiving excellent customer service from Ash in the aintree store, she was very professional patient, knowledgeable and really listened to our request.
Thank you Ash
26 mei 2026
Antwoord van Bensons For Beds - Aintree
We're so pleased you found a great selection and received excellent customer service. It's wonderful to hear our team member was professional, patient, and knowledgeable. Thank you for your kind words!
Team Bensons
Antwoord van Bensons For Beds - Aintree
We're glad all went well and delivery was on time. Thank you for your feedback!
Team Bensons
Excellent service from Ashleign in…
Excellent service from Ashleign in Aintree branch, very knowledgable and polite
28 mei 2026
Antwoord van Bensons For Beds - Aintree
We're so pleased our team provided excellent service and was knowledgeable and polite. Thank you!
Team Bensons
Lyndsey was extrenely helpful
Lyndsey was extrenely helpful, gave us lots of options and we made the right decision in the end!
23 mei 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Aintree
We're so pleased our team provided excellent options, leading to your perfect decision. Thank you for your wonderful feedback!
Team Bensons
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