Excellent service in store from staff. Friendly and knowledgeable about products. Kept well informed about our order’s progress. Delivery on time and exactly as promised. Driver and assistant efficien... Toon meer
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Lees wat reviewers zeggen
We had a really positive experience visiting the showroom. There’s a great range of beds and mattresses on display, with plenty of options to try and find what’s right for you. My wife has li... Toon meer
Bedrijf heeft geantwoord
Good range of beds. Ash in the Andover store was very helpful, knowledgable and patient with us while we tested every bed in the shop! Delivery was very good as well and having had 4 nights in it I ca... Toon meer
Bedrijf heeft geantwoord
The staff in the Andover store are really friendly and helpful. They are let down by the website showing products that are no longer available in the colour we wanted as available to order and not bei... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Andover
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, Verenigd Koninkrijk
- 1264335460
4,8
Uitstekend
187 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Online ordering experience was good
Online ordering experience was good. Well communicated throughout and lead times reasonable for the bed I ordered. Delivery went well.
In store experience in the Andover branch was slightly questionable. I wanted to view the bed in real life before committing to purchase but the model in store was very shabby. Dirty etc. Despite not putting me off ordering I think this could be improved. There was also quite a bit of pressure from the sales assistant to purchase in store as opposed to order online which I found off putting.
11 april 2023
lovely Beds
The ladies were very helpful in the Andover store. The only problem encountered was the paying machine wouldn’t connect easily
3 april 2023
Knowledgeable and efficient sales staff
28 maart 2023
Mattress dirty
Delivery team great, when we unwrapped the mattress it had beige stains and dirt scuff marks - not what you want for over a £1000.00 - rang the Andover store who told me to email the enquiry email which I have on the 13th March, no reply to date only the automatic one, however they do say 10 days so we will see. UPDATE Wakas from customer services has contacted me and resolved the issue - I have updated the stars due to them resolving the issue and the mattress itself is so comfy.
13 maart 2023
Review zonder uitnodiging
Rather than go online
Rather than go online - we went to the store… the interaction and help was so much better and the assistant was knowledgeable and polite… even matched online prices.
13 maart 2023
Rhys was very helpful and polite when…
Rhys was very helpful and polite when we came in to choose are new bed in the Andover branch, highly recommended, great service, thank you Rhys.
11 maart 2023
The staff in shop were helpful and…
The staff in shop were helpful and friendly and likewise the delivery men were very friendly and helpful.
9 maart 2023
My wife and I had a very good…
My wife and I had a very good experience on our visit to Benson Beds.
We were welcomed by Gay the shop assistant and were shown and told about the items we were interested in with a very professional and relaxed attitude.
The whole process was explained very well and we left the shop feeling very happy after purchasing a New bed and mattress.
8 maart 2023
I was very happy with service received…
I was very happy with service received from visiting showroom to delivery of my bed the service was professional and helpful.
3 maart 2023
Really helpful staff
Went to purchase a new mattress. Tbe staff were helpful but not overbearing.
Easy transaction
4 maart 2023
The staff were really helpful and we…
The staff were really helpful and we got exactly what we wanted would definitely shop at bensons again
4 maart 2023
Good service
Good service. Staff very helpful and knowledgable. Have been looking for months trying to find a suitable ottoman and popped into Bensons and found a suitable one. Awaiting delivery shortly.
28 februari 2023
Helpful staff that took time to see…
Helpful staff that took time to see what our needs were and helped with our purchases.
26 februari 2023
Good and friendly advice
Good and friendly advice from the sales people in the store. Very seamless process.
23 februari 2023
Very helpful staff and no pressure
17 februari 2023
The whole process has been pleasant and…
The whole process has been pleasant and easy. Bed is great and very comfortable. Highly recommend.
17 februari 2023
Store staff were excellent but finance…
Store staff were excellent but finance company were so slow hence the 4 star review
14 februari 2023
Nice sales person.
I found the experience great. I found the salesperson called Tara super helpful and informative. She was not pushy or tried any sales talk, she was only there to help. She was my deciding factor to go for the sale. Plus it was extremely nice to have a normal chat with her as well.
4 februari 2023
The instructions are all in French and…
The instructions are all in French and weren't easy to follow. Not all if the screws were included
19 januari 2023
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