Very friendly without being pushy. Was able to answer all of our questions and there was 25% off so got my pillows and protector free basically. Would absolutely recommend
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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Lees wat reviewers zeggen
1. salespeople have good attitude, helpful 2. timely delivery and installation, smooth process 3. It would be much better if mattress could be delivered on the same date instead of make-to-order
Bedrijf heeft geantwoord
I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... Toon meer
Bedrijf heeft geantwoord
We went to the store in Ashton-under-Lyne and were assisted by Jake who was absolutely amazing. Super helpful, answered all of our questions and helped us find the mattress and bed frame that suited o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Ashton Under Lyne
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, Verenigd Koninkrijk
4,7
Uitstekend
151 reviews
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Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind words! We strive to provide exceptional customer service and I am thrilled that our team was able to assist you. We appreciate your support!
Exceptional service from start to finish
Excellent service from choosing and ordering the mattress with the member of staff, Jake, to the delivery by James and his driver mate who took the mattress upstairs for us due to a disability. Kept up to date regularly with delivery time and would definitely recommend.
8 september 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind review! We are thrilled to hear that Jake and James provided excellent service from start to finish. Our team always strives to go above and beyond for our customers. Thank you for recommending us!
Very helpful staff.
7 september 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind words! Our staff is dedicated to providing excellent service to our customers. We're glad they were able to assist you. #HappyCustomers
Knowledgeable and friendly staff
Knowledgeable and friendly staff
Good delivery date and time
Will see you again
7 september 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind words! We are thrilled to hear that our staff provided you with exceptional service and a convenient delivery schedule. We look forward to serving you again in the future.
Great knowledge of products
Very friendly without being pushy. Was able to answer all of our questions and there was 25% off so got my pillows and protector free basically. Would absolutely recommend
30 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
THANKYOU for your review, Its great to know you had a 5* experience & very much appreciated that you took the time to give us such valuable feedback. Regards Tony SM
TIMELY, FRIENDLY
1. salespeople have good attitude, helpful
2. timely delivery and installation, smooth process
3. It would be much better if mattress could be delivered on the same date instead of make-to-order
25 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your valuable feedback! We're thrilled to hear our sales team provided excellent customer service and that your delivery and installation process went smoothly. We apologize for any inconvenience regarding the mattress delivery and will work towards providing same-day delivery options in the future. Your satisfaction is our top priority.
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you very much for your 5* review, I will pass this a long :)
Great experience and happy with purchase
Phil at the ashton store was great, really knowledgeable and helpful.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for the positive feedback about Phil at our Ashton store! We pride ourselves on having knowledgeable and helpful staff who are dedicated to providing excellent service. We appreciate your support! ⭐️
Very pleasant experience
When we arrived at Bensons for beds, we were greeted by the very friendly & helpful Farai. He gave us a pillow each and encouraged us to try all the beds we wanted to, he made sure he was always near to us in case we needed any help but without being in our faces.
The mattress which was right for us was the Simba hybrid medium/firm mattress.
The delivery was also great, the delivery people contacted me the day before, to check that the delivery slot was still convenient. On the day, they were running ahead of schedule, so contacted me to see if it was ok to deliver my mattress early. They were both very friendly and efficient.
Overall we have had a great experience and I would highly recommend Bensons for beds.
11 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Hi Janine,
Thank you for such a wonderful review! 😊 We're delighted to hear that Farai made your visit so comfortable and enjoyable with his friendly, helpful, and no-pressure approach. It's great to know he helped you find the perfect Simba Hybrid mattress, and that our delivery team kept you well informed and provided a friendly, efficient service. We'll be sure to pass on your kind words to everyone involved. Thank you for your recommendation, and we hope you enjoy many nights of great sleep!
Megan | Customer Care Specialist⭐
Antwoord van Bensons For Beds - Ashton Under Lyne
We're so happy to hear that you had a great experience with our service. Thank you for your kind words!
Team Bensons
Delivery service Chronic
The staff in the shop where polite very helpful and considerate to our needs.
The delivery men where disrespectful of our new beds that costs over a £1000 each. They dragged them over the floor, They spoke in there native language complaining that they had to go up 2x flights of stairs (which are not steep). They did not greet us with any politeness, they did not smile but continued to natter in there own language. They showed no respect that it was a new build house with new carpets. They have not left with enough bolts for the headboard as there should be 4 on each bed not 2.When showing us how to use the remotes it was up down, that was it. (nothing about setting memory).
20 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Hello Lola,
Thank you for taking the time to share your feedback. We are pleased to hear that you found the store team polite, helpful and considerate throughout your purchase.
However, we are very sorry to learn that your delivery experience fell below the standards expected. We understand your concerns regarding the handling of your beds. We have noted all of the points you have raised and will ensure your feedback is passed on to our third-party courier and delivery partner.
We appreciate you bringing these matters to our attention and apologise again for the experience you received,
Megan | Customer Care Specialist
Superb customer experience
We went to the store in Ashton-under-Lyne and were assisted by Jake who was absolutely amazing. Super helpful, answered all of our questions and helped us find the mattress and bed frame that suited our needs and budget. He made the entire experience quick and pain-free. Thank you so much!
16 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
We're so pleased to hear about your positive experience at our Ashton-under-Lyne store! It's wonderful that our team member was super helpful, answered all your questions, and made finding the right mattress and bed frame quick and pain-free. Thank you for your kind words!
Team Bensons
I was helped by Jake
I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me aware that if I needed assistance he would be around to help. I was very pleased with my experience. I found that it was easier to choose when seeing these items and being able to test them, than trying to choose online.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
We're so pleased to hear you had such a positive experience! It's wonderful that our team member was able to answer all your questions and explain the differences between products, while also respecting your space. We're delighted you found it easier to choose in-store and are very pleased with your experience.
Team Bensons
Good overall experience
Aga was most helpful and took time to listen to our needs. However whilst the service was very good it was not great having to pay £79 for delivery. Not that I object to delivery charges but maybe a more reasonable amount she £30- £40 would be better.
10 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for taking time out of your day to do the review, we appreciate the feedback and will pass the message on
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your kind words! We strive to provide exceptional service to all of our customers. We're thrilled to hear that we met your expectations from start to finish. We appreciate your support and look forward to serving you again in the future!
Perfect all round
Once we entered the showroom the greeting was friendly from the only member of staff as it was near the end of the day. We were given all the help needed once we told what we were after . The smile never stopped all through our search. We arrived near the end of a half price sale. The delivery and removal went fast and flawless. I am soo happy with my experience.
28 juli 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
We're so pleased to hear you had such a positive experience in our showroom, even at the end of the day! It's wonderful that our team provided all the help you needed with a constant smile. We're also delighted that your delivery and removal were fast and flawless. Thank you for your kind words!
Team Bensons
Great experience from start to finish…
Great experience from start to finish from the sales worker in the shop to the availability of differnt products to the delivery workers
2 augustus 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your fantastic review! We're delighted to hear that you had a great experience from start to finish, from our sales team in the shop to the wide range of products and our delivery workers. We truly appreciate your kind words!
Team Bensons
The sailsman Farai at Ashton
The sailsman Farai at Ashton , put us at ease as soon as we walked in, he knows his product and soon we had picked out our new bed
29 juli 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
We're so pleased to hear that our sales team made you feel at ease and that their product knowledge helped you choose your new bed. Thank you for your wonderful feedback!
Team Bensons
First class service
All staff involved from choosing the bed to delivery were friendly, helpful & professional. Communication was excellent before & during delivery. Would highly recommend
29 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
We're so pleased to hear that all our staff, from choosing your bed to delivery, were friendly, helpful, and professional. It's wonderful that communication was excellent throughout. Thank you for your high recommendation!
Team Bensons
Helpful sales assistant
Helpful sales assistant, beds easy to assemble. Delivery team fantastic and kept us informed.
27 juli 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your wonderful review! We're delighted to hear that our sales assistant was helpful and that you found the beds easy to assemble. It's also fantastic to know that our delivery team was great and kept you informed. We truly appreciate your kind feedback!
Team Bensons
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