Assistant Tailee attentive and knowledgeable. I was able to test several mattresses for comfort. She also wrote down bed and mattress sizes, ensuring they matched my bed base. I returned again to stor... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We bought our mattress from Bensons for beds in Aylesford, Kent. We were served by Tom. He was very helpful and knowledgeable, letting us try lots of options and was not a ‘pushy salesman’. He helped... Toon meer
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... Toon meer
Bedrijf heeft geantwoord
Good customer service. No pressure to buy today. Honest about discounts available. Showroom had enough selection to ‘try’. Salesperson was helpful, and knowledgeable to a point. Easy transaction, but... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Aylesford
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, Verenigd Koninkrijk
- 1622478986
4,8
Uitstekend
338 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Being helpful
We were not pressurised, very helpful information given when we asked a question. No trouble too much.Would recommend without hesitation.
7 juni 2025
Antwoord van Bensons For Beds - Aylesford
We're happy to hear that you felt comfortable and well-informed during your visit. It's great to know our assistance was helpful, and we appreciate your recommendation!
Thank you, Megan at Customer Care
Delighted with service,product and delivery
From start ( with Vicky at Aylesford) to finish at delivery we cannot fault Bensons.Brilliant service, great new bed at great price. Thank you Bensons
29 mei 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Aylesford
We're happy to hear that you had a brilliant experience with us, from start to finish! Thank you for acknowledging the great service and value. We appreciate you- Megan at Customer Care
Great experience purchasing and…
Great experience purchasing and delivering products. Do recommend, great customer experience.
20 mei 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Aylesford
We appreciate you recommending us and are happy you had a great experience purchasing and receiving our products. Thanks for your positive feedback, Megan at Customer Care
Helpful staff with clear advice and no pressure !
Our Sales Lady, Vikki, helped us find the bed that was right for us without once making us feel under any obligation to buy.
A very profession service !
Thank you Vikki.
15 mei 2025
Antwoord van Bensons For Beds - Aylesford
We're happy to hear that you felt no pressure during your bed selection. It's wonderful you received professional service and found the perfect bed for your needs. Thank you for your positive feedback, Megan at Customer Care
Skilled salesman with the right balance
The salesman was unobtrusive so we didn’t feel pressured. He was helpful and guided us skilfully to the best options for us, giving us pros and cons of each product we showed interest in. We had intended it to be a research trip and not to actually buy that day. However we left very happily having bought a new bed mattress and headboard so full marks to a skillful salesman. He got the balance just right
18 mei 2025
Antwoord van Bensons For Beds - Aylesford
We're happy to hear that the salesperson provided such helpful guidance without pressure. It's great to know that the information shared helped you find the perfect bed and headboard. Thank you for your positive feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Aylesford
We appreciate you sharing that our staff was helpful and friendly! We are happy to know we assisted you well. Take care, Megan at Customer Care
The Salesperson knew her stuff
The Salesperson knew her stuff. Was very helpful and made it easy to make a choice.
16 mei 2025
Antwoord van Bensons For Beds - Aylesford
We are thrilled that our salesperson was knowledgeable and helpful in your decision-making process. We pride ourselves on making your experience a seamless one. Thank you for the positive feedback!
The sales advisor was kindly towards my…
The sales advisor was kindly towards my children who were a bit rowdy!
25 april 2025
Antwoord van Bensons For Beds - Aylesford
We are so thrilled to hear that our sales advisor showed kindness towards your rowdy children! We strive to make all of our customers feel welcome and comfortable. Thank you for your review! #happykids #happycustomers
Antwoord van Bensons For Beds - Aylesford
Thank you for taking the time to share your positive experience with us! We are glad to know that our service was helpful to you. It was a pleasure assisting you.
Sleep well, Team Bensons💜
Very responsive staff
26 april 2025
Antwoord van Bensons For Beds - Aylesford
Thank you for the kind words about our staff! We pride ourselves on providing prompt and attentive service to all of our customers. We hope to see you again soon!
Sleep well, Team Bensons💜
Very good customer service
Very good customer service, lots of choices of beds went to buy my daughter beds she had fun choosing her bed.
18 april 2025
Antwoord van Bensons For Beds - Aylesford
Thank you for your amazing review! We're thrilled to hear that you and your daughter had a great experience choosing her bed at our store. Our top priority is always providing excellent customer service and a wide variety of options. Thank you for choosing us for your bed needs! - Team Bensons 💜
"I recently purchased a bed from this…
"I recently purchased a bed from this store and I couldn't be happier with my experience! The selection of beds was fantastic, with a wide variety of styles and comfort levels to choose from. The staff were incredibly helpful and knowledgeable, patiently answering all of my questions and guiding me towards the perfect bed for my needs. The quality of the bed I chose is outstanding – it's incredibly comfortable and has made a huge difference in my sleep quality. The delivery was smooth and efficient, and the bed was set up quickly. Overall, I highly recommend this store "To anyone looking for a new bed. Excellent products and exceptional customer service!"
English translation (for your reference): "I recently purchased a mattress from this store and was very pleased with my experience! The mattress selection was great, with a wide variety of styles and comfort levels to choose from. The staff were incredibly helpful and knowledgeable, patiently answering all my questions and guiding me to the best mattress for my needs. The quality of the mattress I chose was outstanding – incredibly comfortable and made a huge difference in the quality of my sleep. Delivery was smooth and efficient, and the bed was installed quickly. Overall, I would highly recommend this store to anyone looking for a new mattress. Great products and exceptional customer service!"
8 april 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Aylesford
Thank you for your kind words! We are thrilled to hear that you had a fantastic experience at our store while purchasing your new bed. Our team takes pride in providing excellent products and exceptional customer service. It's wonderful to know that you are satisfied with your choice and enjoying a better quality of sleep. Thank you again for choosing us, we appreciate your recommendation to others!
Good experience
Tom was helpful and not pushy which was nice. Explained everything at length.
6 april 2025
Antwoord van Bensons For Beds - Aylesford
Thank you for your kind words, we pride ourselves on providing helpful and informative service without being pushy. We appreciate your positive feedback and hope to continue providing excellent service in the future!
I received excellent customer service.
30 maart 2025
Antwoord van Bensons For Beds - Aylesford
We appreciate you sharing your great customer service experience! We are happy to hear that you were very satisfied with our service. Take care, Megan at Customer Care
So helpful and friendly both on line…
So helpful and friendly both on line and in store. Time wasn’t an issue and wanted to get us get discounts. Great long guarantee better than competitors. Will definitely be shopping here again.
26 maart 2025
Antwoord van Bensons For Beds - Aylesford
We're happy to hear that our team was helpful and friendly, both online and in-store! We appreciate you mentioning our guarantee and discounts. Thank you for your positive feedback; we look forward to your next visit! Take care, Megan at Customer Care
Staff member was great
Staff member was great, clearly understood what we wanted and gave good advice
24 maart 2025
Antwoord van Bensons For Beds - Aylesford
We're happy to hear that our staff member provided excellent service and advice tailored to your needs. Thank you for sharing your positive experience, Megan at Customer Care
Antwoord van Bensons For Beds - Aylesford
We're happy to hear that you found our team member helpful at Aylesford. We appreciate your positive feedback and your time. Take care, Megan at Customer Care
Review
Very good communication throughout. Good mattress. Recommend.
16 maart 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Aylesford
We're happy to hear that you had very good communication and enjoyed the mattress. Thank you for your recommendation and positive feedback, Megan at Customer Care
Great service
Great service, Vicki was very knowledgeable and personable, she made the whole transaction very easy
4 maart 2025
Antwoord van Bensons For Beds - Aylesford
We appreciate your positive feedback! We are so glad to hear that you received great service and that the transaction was easy due to our team member.
Take care,
Megan at Customer Care
Very helpful but not intrusive sales…
Very helpful but not intrusive sales person, information supplied as needed. We weren’t rushed into making a decision
11 februari 2025
Antwoord van Bensons For Beds - Aylesford
We're happy to hear that our sales approach was helpful and informative without being pushy. Thank you for acknowledging that we respect your decision-making process.
Take care,
Megan at Customer Care
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.