Extremely helpful from start to finish. I tried my mattress for several days and decided it wasn't quite right for me. I got in touch with Bensons and I am now going back to the shop to choose a dif... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieFormer Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... Toon meer
Bedrijf heeft geantwoord
Second Staples mattress of this type from Bensons. All natural material composition apart from pocket springs. Mattess with softer topper just needs rotation not flipping. Pleasant, helpful staff in s... Toon meer
Bedrijf heeft geantwoord
The store was clean, tidy, well lit with plenty of room to move around. Product descriptions were easy to read. Sue, our salesperson was an absolute delight. Listening to what we wanted, then giving e... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Barnstaple
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, Verenigd Koninkrijk
- 1271325376
4,8
Uitstekend
204 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Graham & Reece, thank you
Graham & Reece were very polite, offered to wear shoe coverings, which I felt was very respectful, job done in no time. Old mattress gone and new one delivered. Thank you guys, you were great 😊
19 februari 2026
Antwoord van Bensons For Beds - Barnstaple
Thank you for your lovely review! 😊 We’re delighted to hear that Graham and Reece were so polite and respectful — offering to wear shoe coverings and getting everything done quickly and smoothly. It’s great to know your old mattress was taken away and the new one delivered with no hassle. We’ll be sure to pass on your kind words — they’ll be thrilled,
Megan at Customer Care
New Mattress Delivery
Mattress arrived in good condition, and good communication throughout the delivery process.
22 februari 2026
Antwoord van Bensons For Beds - Barnstaple
Really appreciate your feedback! Fantastic to know the mattress arrived safely and communication was smooth throughout.
We hope to welcome you back soon!
Megan at Customer Care
Antwoord van Bensons For Beds - Barnstaple
We're glad you feel we met your needs. Thank you for your positive review – Lauryn at Customer Care 💜
Great service !!!
Helpful , friendly, went out there way to make sure everything went smoothly. Delivery was great , friendly staff took to which room I wanted , respectful of my house when delivering . Highly recommended.
14 februari 2026
Antwoord van Bensons For Beds - Barnstaple
We appreciate your positive feedback! We're happy to hear that our team was helpful and friendly and ensured a smooth experience. It's great to know our delivery staff was respectful during the delivery. Thank you for your positive review – Lauryn at Customer Care 💜
It is a fabulous much needed mattress
It is a fabulous much needed mattress, just gutted if I had waited another month I would have had 25% off, didn’t know about their January sale. I could have really used that £250. Mattress, ordering and delivery all easy. Date in December is approximate
10 december 2025
Antwoord van Bensons For Beds - Barnstaple
We appreciate your feedback and are glad the mattress, ordering, and delivery were easy. We're sorry to hear about missing the January sale; it's disappointing when that happens. We value your business.
Stewart - Bensons Team
New mattress…
Sue was very helpful and informative she maid plenty of time for us and didn't rush us
8 februari 2026
Antwoord van Bensons For Beds - Barnstaple
We're so glad to hear that our team member was helpful and informative and made plenty of time without rushing. We appreciate your feedback!
- Jessica at Team Bensons
Very nice people in the shop but when…
Very nice people in the shop but when delivered 1 man wouldnt speak and they scratched the wall and didnt even let us know. Not impressed
12 februari 2026
Antwoord van Bensons For Beds - Barnstaple
We appreciate your feedback. We're sorry the delivery wasn't satisfactory and for the damage. We'll address this to ensure better service moving forward and we contact you to discuss this further.
The member of staff was very polite and…
The member of staff was very polite and helpful with everything
The delivery was great all were very polite
The bed is fantastic no complaints
Would recommend
6 februari 2026
Antwoord van Bensons For Beds - Barnstaple
We're happy to hear that our staff was polite and helpful, and that you are enjoying your fantastic new bed! We appreciate your recommendation!
New ottoman bed base and headboard
We recently bought a new ottoman bed base and headboard from bensons for beds in Barnstable, from entering the store to having the bed delivered everything was a very smooth process, the sales ladie was very helpful and listened to our needs and helped us get the product we wanted, The bed was delivered exactly on time and the delivery men were most helpful and respectful to our home, nothing was too much trouble, we are very pleased thank you
31 januari 2026
Antwoord van Bensons For Beds - Barnstaple
We're pleased to hear that your experience in our Barnstable store and the delivery of your new ottoman bed base and headboard went smoothly. It's great to know our sales team listened to your needs and the delivery team were helpful and respectful. Thank you for your positive feedback!
Great customer service from Chloe
Great customer service from Chloe, she explained everything so well and was incredibly helpful and patient with all of our questions. Above all there was no pressure and we got space to look around by ourselves, which I always find refreshing in a sales environment.
3 februari 2026
Antwoord van Bensons For Beds - Barnstaple
Thank you so much for the lovely review Emma! 😊 We’re delighted to hear Chloe took such great care of you — explaining everything clearly, answering all your questions, and giving you the space to browse without any pressure. That’s exactly the experience we want every customer to have. Thanks again for choosing us,
Megan at Customer Care
Excellent from start to finish.
From start to finish great, friendly and efficient service. The staff in store were very knowledgeable about all the beds on offer helping us to choose the right bed for us. The delivery guys were excellent finding solutions to get the bed into our bedroom. Thank you all.
28 januari 2026
Antwoord van Bensons For Beds - Barnstaple
We're so glad to hear about the great, friendly, and efficient service you received! It's wonderful our staff's knowledge helped you choose the right bed, and that our delivery team found solutions to get it into your bedroom. Thank you,
Megan at Customer Care!
Everyone was great 👍
Helpful staff. Helpful delivery men from Tewkesbury. Everything was great 👍
29 januari 2026
Antwoord van Bensons For Beds - Barnstaple
We appreciate you letting us know about your experience. We're so glad to hear our staff and delivery men were helpful and everything was great!
We hope to welcome you back soon!
Megan at Customer Care
This is the second time I have used…
This is the second time I have used Benson for beds in different places . I would recommend no pushy salesperson gave us plenty of time to browse
28 januari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Barnstaple
We're happy to hear that you've had positive experiences with us in different locations. We appreciate your recommendation and value that you had time to browse without pressure.
Come back and visit us anytime!
Megan at Customer Care
Buying a new bed can be a minefield
Buying a new bed can be a minefield - so much choice, and such a variation in price. Sue was extremely knowledgeable, no pressure selling, just good sound advice.
28 januari 2026
Antwoord van Bensons For Beds - Barnstaple
We're happy to hear that you found the bed-buying process easier with our guidance. We appreciate your positive feedback on the helpful advice you received!
We were given good advice on the…
We were given good advice on the selection of beds in the store then left alone to test the beds without being disturbed. We chose the bed we wanted and then got twenty-five percent off, as it was their January sale, which was brilliant. Delivery was also excellent as they were happy to put the various parts of the bed where we wanted them. We have purchased previously from bensons and would always go there as our first choice.
23 januari 2026
Antwoord van Bensons For Beds - Barnstaple
We're happy to hear that you received good advice and were able to test the beds undisturbed. It's great that you got a discount and that delivery was excellent. We appreciate you choosing us again!
Very helifull staff.mum is disabled,but…
Very helifull staff.mum is disabled,but lady had patients and made sure mum was happy with what she was buying.Didnt rush her
2 januari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Barnstaple
We're happy to hear that our staff was helpful and patient with your mum. We appreciate you taking the time to share your positive experience.
A knowlege sales advisor and we were…
A knowlege sales advisor and we were left to have time to ourselves to discuss our purchase. Would recommend.
11 januari 2026
Antwoord van Bensons For Beds - Barnstaple
We're happy to hear that you appreciated the advisor's knowledge and the time to discuss your purchase privately. Thank you for your recommendation!
Antwoord van Bensons For Beds - Barnstaple
We’re so glad your delivery was quick and hassle-free – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
The sales lady was lovely helping us…
The sales lady was lovely helping us choose what we wanted
1 januari 2026
Antwoord van Bensons For Beds - Barnstaple
We appreciate your positive feedback! We're so glad to hear that our sales assistant provided helpful assistance. Thank you for your positive review – Lauryn at Customer Care 💜
because it is what l wanted
29 december 2025
Antwoord van Bensons For Beds - Barnstaple
We're happy to hear that our product met your expectations and that it was what you were looking for! Thank you for your positive review – Lauryn at Customer Care 💜
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.