Our initial experience was superb. The help we received in choosing the right mattress was excellent. There was no hard sell which we appreciated. We were left to our own devices in choosing the ri... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... Toon meer
Bedrijf heeft geantwoord
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... Toon meer
Bedrijf heeft geantwoord
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Blackpool
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Verenigd Koninkrijk
- 1253403456
4,9
Uitstekend
596 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly,knowledgeable staff from…
Friendly,knowledgeable staff from walking into to the store to having our mattress delivered
4 juli 2026
Antwoord van Bensons For Beds - Blackpool
We're so pleased you found our staff friendly and knowledgeable, from your store visit to your mattress delivery! Thank you for your wonderful feedback.
Excellent choice of beds and Kevin at…
Excellent choice of beds and Kevin at Blackpool was brilliant. Great delivery . Arrived before time and was rung in plenty of time to advise. Andy and Sean assembled the bed in no time and made sure I was happy with position. They went above and beyond on all aspects
Very happy - highly recommend.
2 juli 2026
Antwoord van Bensons For Beds - Blackpool
We're so pleased to hear about your excellent experience with us, from the great choice of beds to the brilliant service you received. It's wonderful that your delivery arrived promptly and that our team went above and beyond. Thank you for your high recommendation!
Time of delivery
The staff from the shop (Kevin) was very helpful, he introduce more detail of mattress and bed to us it is great. 10 points
Delivery service staff were very nice (driver: Ryan and assistant Kelvin) they came here right in time and give me a call before arrival which can give me enough time to prepare. They packed up all packing materials and take away which was very good, tidy and clean, good, very good, 10 points
4 juli 2026
Antwoord van Bensons For Beds - Blackpool
We're so pleased to hear about your excellent experience with our team! It's wonderful that our staff provided such detailed information and that your delivery was on time and handled so tidily. Thank you for your kind words.
Team Bensons
The service was fantastic
The service was fantastic. We had Sandra at the Blackpool store. She was brilliant and answered all of our questions. Would use again simply because of the high level of customer service we received. 10/10
2 september 2025
Antwoord van Bensons For Beds - Blackpool
We're so pleased you received fantastic service and that our team member was brilliant and answered all your questions. It's wonderful that you would use us again because of the high level of customer service.
Team Bensons
5 star
From start to end no hassle, delivery service and staff were very helpful and understanding. 5 star
18 juni 2026
Antwoord van Bensons For Beds - Blackpool
We're so pleased you had a hassle-free experience! We're glad our delivery service and staff were helpful.
Team Bensons
Highly recommended!
The experience in store was very good. We were allowed to take our time, ask questions, and were not subjected to a hard sell. We didn't actually intend to buy a bed that day, but the quality of the displays and general atmosphere in store, combined with the friendliness of Sandra, convinced us to choose BFB. The delivery was a great service, and we would like to thank Ant and Duncan for their assistance. Highly recommended!
14 juni 2026
Antwoord van Bensons For Beds - Blackpool
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and that the delivery was handled smoothly. Thank you for your kind words and recommendation!
Team Bensons
Antwoord van Bensons For Beds - Blackpool
We are so pleased you found our team helpful. We appreciate your feedback!
Team Bensons
Great service !
17 juni 2026
Antwoord van Bensons For Beds - Blackpool
Thank you for you feedback ! I'm glad we helped.
Very quick and easy choosing our new…
Very quick and easy choosing our new mattress. The team ticked all the right boxes. I’m very sorry I can’t remember her name but the Scottish lady was fantastic. Would definitely recommend 10/10
14 juni 2026
Antwoord van Bensons For Beds - Blackpool
We are delighted to hear you had such a positive experience choosing your new mattress. We appreciate your kind words about our team.
Team Bensons
Antwoord van Bensons For Beds - Blackpool
We appreciate your feedback! So glad you had an excellent experience. Thanks for choosing us!
Team Bensons
Great service from start to finish .
Great service from start to finish .
Ordering- Helpful customer advisor
Delivery- scheduled time and date
Assembly- easy to follow instructions.
Couldn’t be happier with my purchase from Bensons
8 juni 2026
Antwoord van Bensons For Beds - Blackpool
We're so pleased to hear you had such a positive experience with us, from ordering to delivery and assembly. We appreciate your kind words!
Team Bensons
Excellent service
Salesperson very, patient, professional and knowledgeable. Delivered on time by two people who were extremely pleasant and helpful.
5 juni 2026
Antwoord van Bensons For Beds - Blackpool
We're so pleased our team provided professional service and a pleasant delivery. Thank you for your kind feedback.
Team Bensons
Antwoord van Bensons For Beds - Blackpool
We are so pleased our team provided great service. Thank you for your kind words!
Team Bensons
Antwoord van Bensons For Beds - Blackpool
We're so glad our team was fantastic! Thank you for your kind words.
Team Bensons
Antwoord van Bensons For Beds - Blackpool
We're glad our sales assistant was helpful. Thank you!
Team Bensons
Antwoord van Bensons For Beds - Blackpool
We appreciate your kind words!
Team Bensons
Antwoord van Bensons For Beds - Blackpool
Thank you for sharing your positive experience with us.
Team Bensons
Great store
Great store. Great choice. Clean and tidy. A bed budget for everyone. Staff really helpful and friendly.
14 mei 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Blackpool
We're so glad you found our store great, with a wide choice and helpful, friendly staff! Thank you for your kind words.
Team Bensons
Good service
Good service
Not great as wrong headboard was delivered and I had to wait a month for new one
The Assistant in store was fantastic however the manager of the blackpool store was miserable and very unhelpful
11 april 2026
Antwoord van Bensons For Beds - Blackpool
Thank you for your honest feedback 😊 We’re really glad to hear the in‑store assistant was fantastic, though we’re sorry for the mix‑up with the headboard and the delay that followed. We also appreciate you sharing your experience about the store management—this will be passed on. Thank you for taking the time to let us know.
Constantly advising status of delivery
They were in touch at regular intervals informing of latest status. All the staff from the lady at Blackpool (Monica) and the delivery man Chris and his helpers.
The bed and mattress were delivered, fitted and old one taken away (there was a charge but it was worth it) and were in my home no longer that 25 minutes. Perfect. They left the bedroom in good clean order taking away all bits of packaging etc. Highly recommended. Quality of mattress and bed also good but only had it for 3 days but not expecting any problems.
11 mei 2026
Antwoord van Bensons For Beds - Blackpool
Thank you so much for the lovely feedback! 😊 It’s great to hear you felt well informed at every step and that Monica, Chris, and the delivery team made the whole process so smooth. Fast, tidy delivery and setup is always a win! Enjoy your new bed and mattress—wishing you many comfy nights ahead. 🛏️✨
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.