Bensons For Beds - Brighton Reviews 

Friendly staff, delivery was quick and simple. Overall a very present experience shopping at bensons.

Ade at bensons Brighton helped us in a very friendly patient way to find the perfect mattress for us

Staff at showroom excellent

From visiting Ryan in the shop giving good advise to the efficient delivery guys I couldn’t fault anything about my experience.
Great service Thankyou

Brilliant experience in store, your colleague Iqbal in the Brighton store was very friendly and he provided great advice. I went back for a price match deal and the gentleman that took care of me then too was great.

Delivery easy and the mattress is just like in store, I went for the Igel nano 2500. Love it. Great value and easy process.

Great people and nice bed for a fair price.

Really good customer service ,Ryan was helpful not pushy ,knew about the products he was selling and answered all our questions a really refreshing experience. The contact by email about delivery time was superb , delivery guys rang when they were near, were also friendly . Would totally recommend buying great quality beds and furniture from Bensons.

Manisha at the Brighton store was fantastic. She was so helpful and understanding of our situation.

Absolutely no pressure sales .
Plenty of information and answers to my questions.
All with a smile and humour.
Great service

I finally decided that I have had enough of waking up with backache,so me and my daughter visited our local Bensons For Beds.
On entering we were greeted by Iqbal.He asked if he could help,and I explained that I was after a new mattress.He proceeded to show us the range and gave us time to consider the numerous options.
Having chosen an extra firm one he settled in to the painless process of the paper work.I even bought a new bed for my grandaughter.
Iqbal was a pleasure to deal with,and a credit to the company.
Thankyou Iqbal.

The staff at Bensons in Brighton were amazing and a credit to the store. We came in for a bed for me, but ended up with a bed and frame for my mum. They were fun, knowledgeable and attentive, and nothing was too much trouble.

Definitely recommend ☺️

Iqbal who served us was very friendly, knowledgeable and helpful

I’ve had a great experience getting a bed from Bensons in Brighton. The store manager Ryan was incredibly helpful. He gave me plenty of time and space to think through different options and helped me find the best deal. I usually prefer to buy things online, but in this case it was really useful to have a person who could help me set up the delivery and with setting up the financing. I initially got the Staples superking extra firm mattress, but after trying to adjust to the new mattress it became clear it’s too firm. Ryan was excellent in helping me exchange the mattress to a firm. I am really glad I had his support. Without him it would have been a very stressful ordeal to organise everything.

The mattress itself is great. I’ve had it for 2 weeks now. I used to wake up many times each night because my muscles and joints would get sore. I used to also wake up very easily if my partner got out of bed. Now since I have the new mattress I sleep through the night without waking up. This has impacted my wellbeing so much it was definitely worth the investment.
For reference in the past I had a double Emma mattress. It was ok when I was sleeping on my own, a bit soft for my taste, but it wore down really quickly and started dipping when I started sleeping with a partner.

Really helpful service. Ryan really helped us and pointed us in the right direction of mattress choice.

Manisha at the Brighton store was very helpful, she helped us to find the best bed for us, she was lovely.

Great service from start to finish and very pleased with the bed.

Was really good experience I was kept up to date with details before the delivery and was contacted by the delivery man by phone the day before and the day of the delivery They were also very quick and efficent at the delivery

The staff were very knowledgable which helped me to choose the right mattress for me

Needed a new mattress and BfBs was close and had multiple manufacturers to look at and try.
It was mid week when we went and very quiet in store, we ambled around for a little while before Ade introduced himself and asked of our budget and what we were looking for. He then made a couple of suggestions then left us to try them, to miraculously reappear a little while later, to ask how we were doing and then made some more suggestions before again stepping aside. We were in store for about 90 mins before we purchased a new mattress and to be fair it was actually a pleasant buying experience. Ade was very knowledgeable, kind and very relaxed. No pressure of any kind, in fact after I’d made my purchase decision, I went and found him to have a chat, while my wife made up her mind.
Delivery was a little long at 3 weeks but up until delivery we were kept informed and we were phoned in the morning of delivery with a 2 hour window then the driver phoned when he was an hour out. 2 employees carried the new mattress upstairs and unwrapped it.
All in all a pleasant and professional purchase.