The whole thing was very good the delivery was excellent very helpful respectful taking their shoes off when entering,tidying up and took all rubbish away. Nice guys Rias and Jacky. Very happy wou... Toon meer
Locatie
Wijzig locatieUnit 5 Westwood Retail Park, Westwood Road, CT10 2RQ Broadstairs, Kent, GB
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Lees wat reviewers zeggen
Tyrell was great . Professional , polite and welcoming. Gave me a fantastic deal so i bought 2 beds ! Nice bloke , great job. Cheers mate , looking forward to having my lovely new TV bed in my new hom... Toon meer
First class service from Tyrrell in the Westwood Cross branch. Warm attentive service that cut out a lot of time wasting. His analysis of our needs resulted in a shortlist that goes perfectly. Patient... Toon meer
Bedrijf heeft geantwoord
The manager & staff in the Broadstairs branch were excellent. Extremely helpful in sorting our problem. This was the 3rd set of mattresses that had failed. The most recent mattresses only lasted 18mon... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Broadstairs
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 Westwood Retail Park, Westwood Road, CT10 2RQ, Broadstairs, Kent, Verenigd Koninkrijk
- 1843860976
4,9
Uitstekend
728 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My daughter purchased a mattress…
My daughter purchased a mattress yesterday at the Westwood Cross branch, Karl was so helpful and knowledgeable on what she needed, especially as she is pregnant. 100% recommend them.
31 oktober 2026
Review zonder uitnodiging
Good service
Staff gave us time to look around when we arrived, and were very helpful when they approached. They gave us good advice and we were very happy with the mattress we bought.
30 oktober 2026
Tyrell was great
Tyrell was great . Professional , polite and welcoming. Gave me a fantastic deal so i bought 2 beds ! Nice bloke , great job. Cheers mate , looking forward to having my lovely new TV bed in my new home .
30 oktober 2026
Experience with Benson's for Beds
The whole thing was very good the delivery was excellent very helpful respectful taking their shoes off when entering,tidying up and took all rubbish away. Nice guys Rias and Jacky. Very happy would definitely recommend and shop there again.
14 oktober 2026
Had a wonderful member of staff named…Karen
Had a wonderful member of staff named Karen.was very friendly and helpful.
28 oktober 2026
Friendly no hassle welcome at the store…
Friendly no hassle welcome at the store and we were happy with our choice.
27 oktober 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Good experience
Good choice of products, very helpful staff, both in the store and the delivery people, good price and speedy delivery.
24 oktober 2026
Antwoord van Bensons For Beds - Broadstairs
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our great selection of items and found both our store staff and delivery team so helpful. Providing speedy service and great value is very important to us, and we are delighted we met your expectations. We look forward to serving you again soon!
Team Bensons
Very helpful and friendly staff gave us…
Very helpful and friendly staff gave us all the information and advice we needed, mattresses ordered.👍
13 oktober 2026
Antwoord van Bensons For Beds - Broadstairs
Thank you for your kind words! We're thrilled to hear that our staff provided you with the information and support you needed. We appreciate your business and look forward to helping you enjoy your new mattresses!
Even though they were very busy at the…
Even though they were very busy at the time they still had time for us and had time to explain things and wait for us to make our decision.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Broadstairs
Thank you for your kind words! We're thrilled to hear that our team took the time to assist you, even during a busy period. Providing great service is our priority, and we appreciate your understanding. We look forward to serving you again soon!
First class service from Tyrrell in the…
First class service from Tyrrell in the Westwood Cross branch. Warm attentive service that cut out a lot of time wasting. His analysis of our needs resulted in a shortlist that goes perfectly. Patiently explained the benefits each product and we opted for the Igel nanotech. At the time of writing this review I've just woken from the best night's sleep in years. Also a shout out to Lee and Glen for their professional delivery - fantastic experience from order to delivery - thanks.
3 oktober 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Broadstairs
Thank you for your wonderful review! We're thrilled to hear that Tyrrell, Lee, and Glen provided you with such exceptional service. It's great to know you're enjoying the Igel nanotech and having the best night's sleep. We appreciate your support and look forward to serving you again!
The manager & staff in the Broadstairs…
The manager & staff in the Broadstairs branch were excellent. Extremely helpful in sorting our problem. This was the 3rd set of mattresses that had failed. The most recent mattresses only lasted 18months before the dips in the centres became unbearable to sleep on even though I believe there was a 8 or 10 year warranty. It’s a shame I can’t say the same for customer services that I initially called at head office. They was just interested & pushed us back to the store. Thankfully it has now been sorted & we are optimistic that these mattresses will last.
10 oktober 2026
Antwoord van Bensons For Beds - Broadstairs
Thank you for your feedback! We're thrilled to hear that our Broadstairs team was able to assist you effectively. We apologize for your initial experience with customer service and appreciate your patience. We're committed to ensuring your new mattresses meet your expectations. Thank you for choosing us!
Everything went great from start to…
Everything went great from start to finish, and i am very happy with the quality of my bed.
4 oktober 2026
Antwoord van Bensons For Beds - Broadstairs
Thank you for your wonderful review Evren! We're thrilled to hear that everything went smoothly and that you're happy with the quality of your bed. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again,
Megan | Customer Care Specialist
Had a good experience with the sales…
Had a good experience with the sales team in shop plus the delivery team were quick, efficient and friendly
28 september 2026
Antwoord van Bensons For Beds - Broadstairs
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our sales and delivery teams. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Friendly staff. Great service all round.
The sales representatives in store were very friendly and helpful without being pushy. They left us alone to browse but kept checking in. Ordering was very straight forward including the finance options. We had to wait quite a while for delivery but when our items were delivered it went smoothly. The delivery guys were very friendly and professional and put together the bed very quickly and I took away our old items without any issues. Our new bed and mattress is very comfy and we have slept well since getting it.
26 september 2026
Antwoord van Bensons For Beds - Broadstairs
Thank you for your wonderful review! We're thrilled to hear that our team made your shopping experience enjoyable and that you love your new bed and mattress. We appreciate your patience with the delivery and are glad everything went smoothly. Sleep well and visit us again soon!
Antwoord van Bensons For Beds - Broadstairs
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Our goal is to always provide the best service possible, and it's wonderful to know we succeeded. We look forward to serving you again!
The person who served us was friendly
The person who served us was friendly, knowledgeable and polite. He allowed us to make our own choices and wasn’t pushy at all. There was only one downfall. There was no sample swatch to take away with us. I think it is very important to supply swatches as they are useful for matching curtains/carpets etc. When I phoned the next day (as I couldn’t order one online) I was told I would be sent one. I am yet to receive it. The bed has not arrived yet so this is not a product quality review.
23 september 2026
Antwoord van Bensons For Beds - Broadstairs
Thank you for your kind words about our service! We're glad you had a positive experience. We appreciate your feedback on the swatches and are working to improve that process. Please reach out if you haven't received your sample soon. We're excited for your new bed to arrive!
I've purchased from Bensons this year…
I've purchased from Bensons this year and three years ago. Both times the staff were excellent and beds great.
21 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Broadstairs
Thank you for your fantastic review! We're thrilled to hear that you've had great experiences with our staff and products both this year and three years ago. Your loyalty means a lot to us, and we look forward to serving you again in the future!
Great customer service throughout in…
Great customer service throughout in store and extremely happy with the new bed
18 september 2026
Antwoord van Bensons For Beds - Broadstairs
We're so pleased to hear that you experienced great customer service in-store and that you are extremely happy with your new bed. Thank you for your wonderful feedback!
Team Bensons
Every part of the service was superb
Every part of the service was superb. Only came in to buy a new mattress, ended up getting a whole new bed. Great communication throughout
14 september 2026
Antwoord van Bensons For Beds - Broadstairs
Thank you for your fantastic review! We're thrilled to hear you had such a great experience with us. It's wonderful that you found the perfect mattress and bed. We appreciate your kind words about our communication and look forward to serving you again!
Staff were brilliant and so helpful…
Staff were brilliant and so helpful mattress arrived on time and I was kept informed all the way through to delivery and the delivery men were great as well
12 september 2026
Antwoord van Bensons For Beds - Broadstairs
We're so pleased to hear that our staff were brilliant and helpful, and that your mattress arrived on time. It's wonderful that you were kept informed throughout the delivery process and that our delivery team provided great service!
Team Bensons
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