We were welcomed into the store and given some advice without any pressure. The lady who served us was very friendly, helpful and knowledgeable. Overall the service was excellent and we would definite... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Lees wat reviewers zeggen
Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Toon meer
Bedrijf heeft geantwoord
I was verbally missold the 40 day experience with a new mattress from the store manager. I can only understand this was a selling tactic to omit the downsides of swapping mattress if you aren’t happ... Toon meer
Bedrijf heeft geantwoord
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Bromborough
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Verenigd Koninkrijk
- 1513430043
4,8
Uitstekend
527 reviews
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Customer service very good
5 juni 2025
Antwoord van Bensons For Beds - Bromborough
We appreciate your positive feedback regarding our customer service! We are so glad to have met your expectations and provided a great experience. Take care, Megan at Customer care
Comfortable bed
My experience with Bensons was a pleasant experience. I wasn't pressurised and Imeloa was very helpful. I do feel the extras added on are extremely high considering the amount of money you spend. I was trying to work on a budget. Also a warning to others purchasing a divan bed. If you have wood flooring in a bedroom you're need caster cups. Without can cause an accident due to the bed sliding. I never thought of this and it certainly wasn't mentioned in the store. Its something l feel Bensons should provide.
4 juni 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bromborough
We're glad you enjoyed your experience and that Imeloa was helpful. We appreciate your feedback regarding the cost of extras and the divan bed on wood flooring. We'll consider your comments to improve our service. Thank you, Megan at Customer care
Friendly and knowledgeable mads the…
Friendly and knowledgeable mads the purchase process very smooth
18 mei 2025
Antwoord van Bensons For Beds - Bromborough
Thank you for the positive feedback! It's our goal to make every purchase process as smooth and enjoyable as possible. We're glad to hear that our friendly and knowledgeable staff made a great impression. See you again soon!
Antwoord van Bensons For Beds - Bromborough
Thank you for your kind review! We're thrilled to hear that Joe provided excellent customer service by being informative but not pushy. We pride ourselves on our knowledgeable and friendly team members. We appreciate your business and hope to see you again soon! 😀
Imelda was very helpful and not pushy
Imelda was very helpful and not pushy. Gave me time to try out the various mattresses
7 mei 2025
Antwoord van Bensons For Beds - Bromborough
Thank you for your positive feedback, we're glad to hear that Imelda provided excellent service during your visit. We strive to give customers the time and space they need to make the perfect decision for their mattress. Thank you for choosing our business!
excellent staff and service
salesman was very helpful and knowledgeable.
We were able to make a decision with no pressure .
Our questions were answered politely.
11 mei 2025
Antwoord van Bensons For Beds - Bromborough
We're so happy to hear that our salesman provided knowledgeable and helpful service. We take pride in creating a pressure-free environment for our customers and ensuring all questions are answered with kindness. Thank you for choosing us!
Very good shopping experience
A very helpful assistant who did not rush us at all and gave us plenty of time and advice.
11 mei 2025
Antwoord van Bensons For Beds - Bromborough
"Thank you for your kind review! We take pride in providing excellent customer service and are delighted to hear that our assistant met your needs. We look forward to seeing you again soon!"
Helpfull and friendly
We are given time to look around and try the beds we though was best suited to our needs.
The sales person joe was very helpfull with questions and answers he bought pillows to help make our choice .can't fault his help and expertise we'll done joe.
8 mei 2025
Antwoord van Bensons For Beds - Bromborough
We are so glad to hear that you had a great experience at our store! Joe is a valuable member of our team and we are happy to have provided excellent service to help you find the perfect bed. Thank you for choosing us!
New Bed
Was left to have a browse before being approached which is much better than being pounced upon as soon as you walk in. Everything was explained by Gary the salesperson from mattress info to the type of bed I was purchasing. Didn't feel pressured at all great experience !
6 mei 2025
Antwoord van Bensons For Beds - Bromborough
Thank you for sharing your positive experience with us! We're thrilled to hear that Gary provided you with excellent customer service and allowed you the time to browse before approaching you. We pride ourselves on creating a pressure-free shopping environment. See you again soon!
Sleep well, Team Bensons💜
Fantastic Service
The pure professionalism from Joe was outstanding. It was because of the way were treated and listened too, is the reason we gave the purchase. We would highly recommend Bensons for this reason.
2 mei 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bromborough
Thank you for choosing Bensons! We are so glad Joe provided you with outstanding professionalism and treated you with care. It's customers like you that make us proud. We appreciate your recommendation and look forward to seeing you again!
Sleep well,
Team Bensons💜
A Great Place to buy a Bed
Very friendly, professional service from the member of staff who served us.
Any questions we had were answered by an extremely knowledgeable member of the Bensons team. We were made aware of all that was available, so we could make an informed choice. Many thanks.
3 mei 2025
Antwoord van Bensons For Beds - Bromborough
Thank you so much for your kind words! We strive to provide top-notch, knowledgeable service to all of our customers. We're thrilled to hear you had a great experience with our team at Bensons. Thank you for choosing us!
Sleep well,
Team Bensons💜
Very helpful
We were asked what we were looking for and then left alone till we needed assistance. Joe the store member was very helpful
29 april 2025
Antwoord van Bensons For Beds - Bromborough
Thank you for sharing your experience! We are so happy to hear that Joe was able to provide helpful assistance when you needed it. We strive to give our customers the perfect balance of support and space to browse. We look forward to welcoming you back again soon!
Sleep well, Team Bensons💜
Very professional and quick delivery…
Very professional and quick delivery service.
28 april 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bromborough
Thank you for your kind words! We strive to provide efficient and top-notch delivery service to all of our customers. We appreciate your support!
Sleep well, Team Bensons💜
Very helpful we said what we were…
Very helpful we said what we were looking for then Joe guided us to the possibilities and left us alone till we need advice
26 april 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bromborough
Thank you for your kind words! Our team takes pride in providing personalised and knowledgeable service. We're happy to hear Joe was able to assist you in finding what you were looking for. Let us know if you need any further guidance, we're always here to help. 😊
Sleep well,
Team Bensons💜
What a great experience at bensons for…
What a great experience at bensons for beds at bromborough Croft retail park . The man joe was so helpful .
21 april 2025
Antwoord van Bensons For Beds - Bromborough
We are thrilled to hear you had a great experience at our store! Thank you for the kind words about Joe - we are lucky to have such a helpful team member. We hope to see you again at Benson's for Beds! - Team Bensons 💜
We found everyone to be very helpful in…
We found everyone to be very helpful in helping us choose what was right for us, they didn't rush us or follow us around,they made time to make us feel welcomed.amazing staff.
17 april 2025
Antwoord van Bensons For Beds - Bromborough
Thank you so much for your kind words! We are thrilled to hear that our team was able to provide you with a welcoming and helpful shopping experience. Customer satisfaction is our top priority and we are glad that we were able to assist you in finding the perfect product for your needs. Your support means the world to us!
Sleep well, Team Bensons💜
Joe could not have been more helpful
Joe could not have been more helpful, I did not feel rushed into buying from the Store and I returned to purchase several items. I even received a discount which was gratefully received. Would highly recommend Bensons.
8 april 2025
Antwoord van Bensons For Beds - Bromborough
Thank you for your kind words! We are thrilled that Joe provided you with excellent service and that you chose to return and make multiple purchases. We love seeing happy customers and are happy to offer discounts as a token of our appreciation. Thank you for recommending Bensons! #HappyCustomer #GreatService #Grateful #Bensons
Puchase of 2 single beds
The staff were very informative helpful & attentive. We have used this shop before
1 april 2025
Antwoord van Bensons For Beds - Bromborough
We appreciate your positive feedback and are so glad our staff was helpful and attentive. We value your continued patronage. Thanks again, Megan at Customer Care
Antwoord van Bensons For Beds - Bromborough
We're happy to hear that you had an excellent experience. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Everything..
Everything... from buying my mattress to having it delivered....staff were brilliant in the store and the delivery men were awesome. I was kept up to date about delivery date and times. Could not be happier ...
27 maart 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bromborough
We appreciate you sharing your positive experience! We're happy to hear that our staff were brilliant, both in-store and for delivery, and that you were kept well-informed. Take care, Megan at Customer Care
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