Bensons For Beds - Bury St Edmunds Reviews 

We knew what we wanted. Steve the Store Manager talked us through options we needed to consider. Black Friday deal, with extra 10% off. Sorted thank you ! 🙂 Quick. No fuss and looking forward to receiving new bed, mattress etc.

Well informed assistant helpfulandpleasant

Very helpful, pleasant and courteous staff member. It was a pleasure to buy there.

Customer service team is awful , absolutely vile and no help at all.

When we first visited your store in Bury St Edmunds, we found a bed and mattress which suited us and were advised by the salesperson there that it would be about 4 weeks to arrive. When we came back to buy them, once we’d bought them we were told that it would take considerably longer before the bed would be available. My confirmation email stated that it would take 12-14 weeks before we could expect delivery. I was not impressed.

Really good experience when buying a mattress recently - the salesman was exactly as we wanted him to be: available immediately to answer any questions and provide advice and offer a range of suitable mattresses - and then retreated to allow myself and my husband time to re-test, and discuss our preferences privately before making our purchase. Highly recommend.

Sigita was really patient and helpful to me, helped me find just the right mattress.

Very helpful sales associate took her time to walk us through all the beds
Fingers crossed when we get it we will be happy

Being previous customers my wife and I returned for new pillows and were admirably served by Sigita. Nothing was too much trouble for her. She was so patient with us and ran the length of the shop and the storeroom to find us just what we needed - three different pillows to suit the individual needs and comfort of my wife and I. Thank you

Staff were very helpful friendly and patient we spent ages in the shop.

Great service and knowledge from steve

Sales staff very knowledgeable and helpful without being pushy. Our sales person Sigita was excellent. She gave us space to look and and try out several beds, and was very patient with us, giving us excellent advise when we asked for help.

The sales lady was extremely pleasant and helpful
and made sure I was shown all I wished to see, and try.
An excellent experience.

The staff member was incredibly helpful

Chloe at bury st Edmund’s was an amazing young lady, she went above and beyond, she was friendly, patient, approachable an absolute star as far as I’m concerned she is a real asset to your company so treat her well and keep her within your business

Was assisted in time and my questions were answered.
Was received with a smile.

Helpful staff found the mattress i was looking for.very pleased with the product

We had a Lovely experience in Bensons for Beds in Bury St Edmunds. Phill is a nice guy and friendly.
I definitely recommend this store. Thank You.

Very polite and helpful takes us through what we was asking and meet our requirements full of knowledge very pleased with the service we got

Great help in store
The staff were very helpful in selecting the bed with product knowledge.