Subash was incredibly helpful!!! Talked me through the whole process and made us feel accommodated and welcome, let us try all mattress with no rushing and let us take our time so the whole process wa... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have not yet received our new mattress but we're very impressed with the salesman Simon at the Bury store. He wasn't pushy but very helpful, friendly and informative. We went away after trying o... Toon meer
Yasmin was so helpful and nothing was to much trouble, she made you feel as if you have know her for years ,she was an excellent sales woman very cheerful, thank you so much Yasmin ❤️
Bedrijf heeft geantwoord
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Bury
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, Verenigd Koninkrijk
- 1617615440
4,9
Uitstekend
362 reviews
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Excellent service in store and delivery…
Excellent service in store and delivery
Customer service as it should be
19 juni 2026
Antwoord van Bensons For Beds - Bury
We're so pleased you found our service excellent. Thank you for your kind words!
Team Bensons
The polite selfless gentleman who served me
The gentleman who served me, after being seen the day before by his female colleague, processed the whole sale ( almost £6000) in the name of his female colleague
15 juni 2026
Antwoord van Bensons For Beds - Bury
We appreciate you sharing your experience. We are concerned to hear about the processing of your sale and are looking into this matter.
Team Bensons
I went into the store with what I…
I went into the store with what I wanted. Subash who approached us, knew his stuff. I wasn't pressured but advised. I picked my mattress and can't wait for it to be delivered.
9 juni 2026
Antwoord van Bensons For Beds - Bury
We're so pleased to hear about your positive in-store experience and that you received excellent advice. We hope you love your new mattress!
Team Bensons
Antwoord van Bensons For Beds - Bury
We're so glad everything went flawlessly! Thank you for sharing your satisfaction with us.
Team Bensons
Would certainly recommend
Staff in store were very helpful, delivery drivers (Ryan and Kelvin) were excellent, kept me updated throughout the delivery process, I would definitely recommend Bensons for beds to others
27 mei 2026
Antwoord van Bensons For Beds - Bury
We're so pleased to hear our store staff were helpful and our delivery team provided excellent updates. Thank you for your recommendation!
Team Bensons
Suresh is awesome
One word, Suresh. One of the best customer service person I have ever come across. That man could sell air if he wanted to! I generally go to Bensons all the time for the excellent products and super customer service.
30 mei 2026
Antwoord van Bensons For Beds - Bury
Thank you for your fantastic feedback! We are so pleased to hear about your excellent experience with our team member and our products. Your kind words truly mean a lot to us.
Team Bensons
Excellent service
Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for better.
27 mei 2026
Antwoord van Bensons For Beds - Bury
We're so happy to hear about your excellent experience with our team! We truly appreciate your kind words and positive feedback.
Team Bensons
Excellent customer service
Staff at Bury store were incredibly helpful and knowledgeable.
Driver, and driver's assistant, Sean and Andy were cheery despite the early hour of the delivery. They worked efficiently and were very considerate.
19 mei 2026
Antwoord van Bensons For Beds - Bury
We're so pleased to hear our team provided such helpful and knowledgeable service. It's wonderful they were cheerful and efficient!
Team Bensons
From entering bensons showroom in bury…
From entering bensons showroom in bury to the delivery of our bed base and mattress we could not fault bensons employees. A great service and product
24 mei 2026
Antwoord van Bensons For Beds - Bury
We're so pleased you couldn't fault our employees, and received great service and product from us. Thank you for your feedback!
Team Bensons
Friendly helpful staff in the shop
Friendly helpful staff in the shop. Very efficient, friendly delivery. Very happy.
23 mei 2026
Antwoord van Bensons For Beds - Bury
We're so pleased our team provided friendly, efficient service. Thank you for your kind feedback!
Team Bensons
Great customer Service
Excellent customer service from Yasmin and Simon, not at all pushy, but knowledgeable, friendly and helpful. Nothing was too much trouble. Thank you for finally helping us find our dream bed!
17 mei 2026
Antwoord van Bensons For Beds - Bury
We're so pleased to hear our team provided excellent service, helping you find your dream bed. We appreciate your kind words!
Team Bensons - Jess
Really helpful service from Bensons at…
Really helpful service from Bensons at their Bury store. Really personable service that made things much easier.
16 mei 2026
Antwoord van Bensons For Beds - Bury
We're so pleased to hear you received such helpful and personable service at our Bury store. Thank you for sharing your positive experience!
Team Bensons - Jess
plenty of help quick and easy
7 mei 2026
Antwoord van Bensons For Beds - Bury
We're glad we could help quickly and easily. Thank you for your kind words and five-star rating.
Team Bensons - Jess
Great service start to finish
Great experience from the store to the delivery. Third time I have used Benson and will definitely use again.
14 mei 2026
Antwoord van Bensons For Beds - Bury
We're so glad you had a great experience from store to delivery! We appreciate your continued trust in us and look forward to serving you again.
Team Bensons - Jess
Staff were so friendly and helpful
Staff were so friendly and helpful, highly recommend the Bury store
13 mei 2026
Antwoord van Bensons For Beds - Bury
That’s lovely to hear! 😊 Our Bury team will be thrilled—thanks so much for the recommendation ✨
Yasmin was great at purchase and in…
Yasmin was great at purchase and in store help and the delivery was great!
8 mei 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Bury
We're happy to hear that you had a great experience with our in-store help and delivery service. Thanks for your positive feedback!
Team Bensons
Antwoord van Bensons For Beds - Bury
We appreciate your kind words! It's great to hear our team was helpful to you; we will share this with them.
Team Bensons
Excellent service from start to finish
Excellent service from start to finish, sales lady in the shop was helpful yet not pushing you to buy, purchased and everything explained clearly… lots of emails etc keeping me updated, delivery on time and notified as mentioned an hour prior. Old mattress taken away and new put in place. Great overall service
3 mei 2026
Antwoord van Bensons For Beds - Bury
We appreciate you sharing your experience! 😊 We're happy to hear that the sales team was helpful without being pushy, and that you were kept well-informed throughout the process. It's great to know the delivery was on time and the old mattress was removed. ✨
Team Bensons
Antwoord van Bensons For Beds - Bury
Much appreciated — helpful staff and great service is exactly what we aim for ⭐
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
Helpful store staff
Helpful store staff
Kept informed throughout the process
On the delivery day, kept informed, delivery team polite
20 april 2026
Antwoord van Bensons For Beds - Bury
Thanks so much! We’re glad the whole process ran smoothly 🙌
We hope to welcome you back soon,
Megan | Customer Care Specialist
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