Once again it was time to get a new mattress for one of our other bedrooms so straight to Benson’s as we would not dream if looking anywhere else. As usual we were greeted with smiling faces which to... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
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Lees wat reviewers zeggen
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... Toon meer
Bedrijf heeft geantwoord
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... Toon meer
Bedrijf heeft geantwoord
We agreed date with Bensons and they stuck to it and gave us reminders and updates. The delivery driver phoned approximately 40 minutes before arrival within the 2 hour delivery window given to us. Ca... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Cardiff Gate
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, Verenigd Koninkrijk
- 2920541950
4,8
Uitstekend
477 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Delivery error.
Delivery team were professional and courteous. Wrong mattress was delivered. Bensons for Beds have been emailed, to notify them of the error. Hopefully will offer some sort of compensation, for the error on their part and the exchange to the correct mattress. Will be actioned quickly.
23 oktober 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Cardiff Gate
We are very sorry to hear that the incorrect mattress was delivered, despite the delivery team being professional. We understand how disappointing this mistake must be. We have since discussed this and with store to resolve this for you.
Thank you for your patience,
Megan | Customer Care Specialist
Once again it was time to get a new…
Once again it was time to get a new mattress for one of our other bedrooms so straight to Benson’s as we would not dream if looking anywhere else. As usual we were greeted with smiling faces which to me is very important and Liz who has helped us before was absolutely great. What we love about Benson’s is there is no pressure selling, no rushing Customer’s and knowing we have made the right choice when we leave the store. The 5 stars we have given are well deserved.
22 oktober 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your wonderful review! We are absolutely thrilled to hear that you continue to choose us for your home and that our team provided such a warm, pressure-free welcome. It is fantastic to know you felt completely comfortable and confident with your choice when leaving our store. Your continued support and the well-deserved five stars mean the world to us!
Team Bensons
Great customer service
Great customer service that wasnt too pushy with good range and competitive offers.
18 oktober 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed our wide selection and competitive deals, all while experiencing helpful service without any pressure. Your satisfaction is our top priority, and we look forward to serving you again!
Team Bensons
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your kind words! We're thrilled to hear that our staff made your experience enjoyable without being pushy. Our goal is to provide helpful service that meets your needs. We look forward to welcoming you back soon!
First class service from start to…
First class service from start to finish.
Great delivery. Recommended
18 oktober 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your fantastic review! We're thrilled to hear you had a first-class experience with our service and delivery. Your recommendation means the world to us. We look forward to serving you again soon!
Definitely recommend Bensons for Beds
The lady who served us at the Bensons for beds Cardiff store was very friendly and helpful. Mattress was a good price, and the bed arrived on the date that was originally stated no delays
12 oktober 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback Miss Wynne! We're thrilled to hear that our team made your experience enjoyable and that your bed arrived on time. We appreciate your support and look forward to seeing you again in the future,
Megan | Customer Care Specialist
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your fantastic review Sian! We're thrilled to hear you had an excellent experience with our service. Your recommendation means a lot to us, and we look forward to seeing you again,
Megan | Customer Care Specialist
The delivery of a new mattress
The delivery of my new mattress for my spare room was quick an efficient. The two men took care in both removing the old mattress and installing the new one in a fairly small house. Many thanks.
25 september 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your wonderful review! We're thrilled to hear that our team provided quick and efficient service while taking care of your home. Your satisfaction is our priority, and we appreciate your kind words. Enjoy your new mattress!
Excellent attentive.service
24 september 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your kind words! We're thrilled to hear that you experienced excellent and attentive service. Our team works hard to ensure every customer feels valued. We look forward to welcoming you back soon!
Benson’s Experience
The whole experience from the sales team at Cardiff gate to the delivery drivers was fantastic.
28 september 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with our sales team and delivery drivers. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Great communication and super quality
They are very knowledgeable and listened to my needs.
Updates of delivery are great.
Good quality.
20 september 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback! We're thrilled to hear that our team could meet your needs and provide you with quality service. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Very helpful and got a delivery wiithin a week
Very helpful and got a delivery within a week
19 september 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your kind words! We're thrilled to hear that you found our service helpful and that your delivery arrived quickly. We strive to provide the best experience for our customers. We look forward to serving you again soon!
Brilliant customer and delivery experience
All.made so easy from choosing the beds to the delivery cannot fault cardiff gate store
21 mei 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your fantastic review! We're thrilled to hear that you had such a smooth experience from selecting your bed to delivery. Our team at Cardiff Gate works hard to ensure everything is easy for our customers. We appreciate your support and look forward to serving you again!
Good range of products and…
Good range of products and knowledgeable staff, made a hard decision simple, with quick delivery.
12 september 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback! We're thrilled to hear that our product range and knowledgeable staff made your decision easier. Quick delivery is our priority, and we're glad we could meet your expectations. We look forward to serving you again soon!
The 2men who came were very polite and…
The 2men who came were very polite and helped to join the bed for us we were very happy with them
12 september 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your kind words! We're thrilled to hear that our team provided you with excellent service and helped with your bed. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again!
Liked the bed so much I bought two!
They were extremely helpful; allowed us to see as much as we wanted and offered us a deal or two - so much so that we bought two, rather than one, beds (1 double and 1 King).
I’m just hoping that the delivery will be as good as promised by the staff.
8 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your wonderful review! We're thrilled to hear that our team was helpful and that you found the perfect beds. We strive to provide great service from start to finish, including delivery. We look forward to ensuring everything goes smoothly for you!
Happy with our bed
Happy with our bed, and very happy with Luke and Paul who delivered it and built it, they did a great job and were professional 👍
16 februari 2026
Antwoord van Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback! We're so pleased to hear you're happy with your new bed and that Luke and Paul provided such professional and great service during delivery and assembly. We'll be sure to pass on your kind words to them.
Team Bensons
Excellent company
Excellent company. Kept me informed and delivery went exactly as planned.
31 augustus 2026
Antwoord van Bensons For Beds - Cardiff Gate
Hi Clare,
Thank you for your wonderful review! 😊 We're delighted to hear you found us excellent and that we kept you informed every step of the way. It's great to know your delivery went exactly as planned. Thank you for choosing us,
Megan | Customer Care Specialist
Satisfaction
Liz who looked after us couldn’t do enough. She was fantastic. Took us through everything and then let us deside which bed to get
22 augustus 2026
Antwoord van Bensons For Beds - Cardiff Gate
Hello Mrs Church,
Thank you for your lovely review! 😊 We're so pleased to hear Liz took such great care of you. Her friendly, knowledgeable approach and giving you the space to make the right decision without any pressure is exactly the experience we aim to provide. We'll be sure to pass on your kind words. Enjoy your new bed, and thank you for choosing us!
Megan | Customer Care Specialist⭐
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