Ryan was extremely helpful and even stayed beyond closing time to assist us in finding the right bed base and headboard which we needed to source quickly. Thank you so much.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... Toon meer
Bedrijf heeft geantwoord
What a refreshing experience. Karl in the store was very knowledgeable, ably answering any questions we had and left us to "try" out the beds to ensure we chose one that suited our requirements. We... Toon meer
Bedrijf heeft geantwoord
I bought a Sealy double mattress a couple of monthsd ago from Ryan at the Carlisle store.He was very helpful and the Sealy Mattras was top quality so I had no hesitation in buying two single Sealy Mat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Carlisle
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, Verenigd Koninkrijk
- 1228402463
4,9
Uitstekend
313 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff were extremely helpful &…
The staff were extremely helpful & knowledgeable. Allowing us to try all the different beds we wanted to in our own time. We were given plenty of information and there was a brilliant selection.
7 februari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Carlisle
We're happy to hear that our team was helpful and knowledgeable! It's great you were able to explore our wide selection of beds and receive plenty of information at your own pace.
What a refreshing experience
What a refreshing experience.
Karl in the store was very knowledgeable, ably answering any questions we had and left us to "try" out the beds to ensure we chose one that suited our requirements. We visited the store on numerous occassions over a two week period before settling on our chosen bed and felt we got a great deal. I would highly recommend the Carlisle store.
13 januari 2026
Antwoord van Bensons For Beds - Carlisle
We're so happy to hear about your refreshing experience! It's great to know that the store provided knowledgeable assistance and a comfortable environment for you to find the perfect bed. Thank you for recommending the Carlisle store.
Great customer service
Great customer service.
Very patient with my elderly father and completely understood his needs thus helping us to find the right mattress.
24 januari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Carlisle
We're so glad to hear about the great customer service you and your father received! We appreciate that our team helped you find the right mattress to suit his needs.
Trustworthy and true to word.
From purchasing to delivery and back up information everything has been A1!
26 januari 2026
Antwoord van Bensons For Beds - Carlisle
We're happy to hear that your experience, from purchase to delivery and information, was excellent! Thank you for your positive feedback.
Knowledgeable helpful staff
The shop sales advisor was extremely good, well informed, knowledgeable and sensitive to our needs. We had no idea how to start finding a replacement mattress suited to our needs, but with his guidance he made us feel more confident and helped us make a choice. I would recommend this store wholeheartedly.
16 januari 2026
Antwoord van Bensons For Beds - Carlisle
We're happy to hear that our sales advisor was so helpful, well-informed, and attentive to your needs. It's great to know we could guide you in choosing a mattress. Thank you for recommending our store!
Great service.…
We purchased our new bed and matrass two months in advance and chose a delivery date that suited our requirements perfectly. The delivery went very smoothly and the delivery team were incredibly helpful.
10 januari 2026
Antwoord van Bensons For Beds - Carlisle
We’re so glad everything went smoothly – from choosing your perfect delivery date to a helpful team making it happen! 💜 Thank you for your positive review - Lauryn at Customer Care
Bensons from the word go to the very…
Bensons from the word go to the very end were informative , very helpful and patient. Ryan took time to explain benefits (and even minus points for my own personal benefit ) by reiterating which was a plus as it meant I actually remembered everything he told me. Nothing was too much trouble. All the staff were accommodating. The paper work and messages were provided (other companies please take note, ) in simple uncluttered language. All very efficient.
12 januari 2026
Antwoord van Bensons For Beds - Carlisle
We’re thrilled to hear Ryan and the team went above and beyond to make everything clear and stress-free! Thanks for sharing your experience 💜 Thank you for your positive review - Lauryn at Customer Care
Great shopping experience
Lisa who advised us could not have been more helpful and friendly and was very knowledgeable. Would definitely recommend
29 december 2025
Antwoord van Bensons For Beds - Carlisle
We’re so glad Lisa gave you helpful, friendly, and knowledgeable service – sounds like a fantastic experience! 💜 Thank you for your positive review - Lauryn at Customer Care
Really great experience from ordering…
Really great experience from ordering to delivery! We went into store initially to try out mattresses and Reece in the Carlisle store was so helpful and knowledgeable.
Delivery team were also excellent! Recommend their recycling service as they took away our old mattress and plastic packaging from our new one.
30 december 2025
Antwoord van Bensons For Beds - Carlisle
Thank you for sharing Chloe! We’re thrilled Reece in our Carlisle store made choosing your mattress easy and enjoyable, and that the delivery team provided excellent service. Great to hear you loved the recycling option too🌍
We truly appreciate your feedback.
Megan at Customer Care
Good experience.
The salesman could not have been more helpful. He was very knowledgeable and pleasant.
5 januari 2026
Antwoord van Bensons For Beds - Carlisle
Thank you for your feedback Fiona! We’re delighted to hear our team member provided such helpful and knowledgeable service.
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan at Customer Care!
Antwoord van Bensons For Beds - Carlisle
Thank you for your kind words! We’re delighted Reece provided such great service and made your experience a positive one.
We’d love to serve you again in the future.
Megan at Customer Care
Great customer service
We were really impressed with the quality of service from Lisa in store. She was very helpful and even managed to sort a change of delivery date for us within one short phone call.
30 december 2025
Antwoord van Bensons For Beds - Carlisle
We appreciate you sharing your experience. We're happy to hear that our team member was helpful and quickly sorted out a change of delivery date for you. Thank you for your positive review – Lauryn at Customer Care 💜
Very helpful and listened to our…
Very helpful and listened to our requirements.
29 december 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Carlisle
We appreciate you taking the time to share your positive experience! We're glad we met your needs by listening to your requirements. Thank you for your positive review – Lauryn at Customer Care 💜
Great service and fast delivery
Great service and fast delivery, Lisa in store and the delivery team were both great, thanks so much Bensons.
9 december 2025
Antwoord van Bensons For Beds - Carlisle
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
A pleasant experience
The shop staff were very helpful and patient while we tried out different options and asked questions. The ordering process was straightforward, and the delivery and assembly of our storage bed was quick and efficient. Altogether a pleasant and satisfactory experience.
8 december 2025
Antwoord van Bensons For Beds - Carlisle
We appreciate you sharing your positive experience! We're happy to hear that our staff was helpful and patient while you explored options. We're also glad the ordering, delivery, and assembly went smoothly. Stewart - Team Bensons
Antwoord van Bensons For Beds - Carlisle
We’re delighted to hear you experienced great service and found our team helpful and friendly! Thank you for sharing your feedback. 💜 Thank you for your positive review – Lauryn at Customer Care.
The customer service was amazing
The customer service was really good also any and I mean literally any question I had they had a answer for which I found amazing and the man that helped me really knew his stuff about beds overall my experience was great and I was more than satisfied
9 december 2025
Antwoord van Bensons For Beds - Carlisle
We’re thrilled to hear you had such a great experience Mr Mason! It’s fantastic that our team member was able to answer all your questions and share their expertise to help you find the perfect bed. 💜 Thank you for your positive review – Lauryn at Customer Care.
Review
Reece was helpful & Knowledgeable in store.
It took a lot of phone calls to contact someone to make a change to my order - however once I was able to speak to the store manager he was superb & rapidly dealt with my requests.
25 november 2025
Antwoord van Bensons For Beds - Carlisle
Thank you for sharing your experience. We’re pleased to hear that Reece was helpful and knowledgeable in-store. We apologise for the difficulty in reaching us by phone, but we’re glad the store manager was able to resolve your request quickly and efficiently. Your feedback helps us improve our service.
Thank you for your positive review 💜 – Lauryn at Customer Care
A service well delivered.
We made four visits to the store in total before deciding on our purchases and, throughout, the staff member who dealt with us, as well as the other staff, were very helpful and informative. This made for a satisfying and reassuring experience which we appreciated.
17 november 2025
Antwoord van Bensons For Beds - Carlisle
We're happy to hear that our team's helpfulness and knowledge made your shopping experience satisfying and reassuring. We appreciate you taking the time to share your positive experience with us.
Thanks for choosing us – we hope to serve you again!
Megan at Customer Care
Assistant very helpful and thorough.
18 november 2025
Antwoord van Bensons For Beds - Carlisle
We are happy to hear that our assistant was helpful and thorough for you. We appreciate your positive feedback,
Megan at Customer Care
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.