Bensons For Beds - Castleford Reviews 

374
•
TrustScore 5 uit 5

4,8

Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Good service from going into the store to choose my bed.Kept up to date on the progress of my bed by the manufacturers.Given a delivery date.Van drivers notified me of arrival time on the day of my de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service from the staff in the shop ( Steve) talked us through lots of mattresses and we finally picked one, looking forward to a better nights sleep 😴 Thank you for your help & advic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Buying the bed at Junction 32 retail park was excellent. Kieran the salesman was excellent, friendly and helpfull but the delivery guys not so much. Virtually threw the bed into the house, l was told... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The salesman Jim at Castleford was informative but not pushy. We were able to take our time in trying the mattresses, narrowing down our preferences. We must have been about 90 minutes trying then spe... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. ook in
  3. Beddenwinkel
  4. Bedwinkel
  5. Matrassenwinkel

Over Bensons For Beds - Castleford

Geschreven door het bedrijf

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contactgegevens

  • Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Verenigd Koninkrijk

  • 1977558010

4,8

Uitstekend

TrustScore 5 uit 5

374 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(374)

26.477 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent experience throughout

Excellent experience throughout. Helpful and attentive store staff (Castleford Junction 32), people on phones were very good as we rang to delay delivery, the two men that delivered and built the bed were really efficient and polite. A five-star experience all round, would recommend Bensons to everyone!

14 juni 2026
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We are so pleased to hear you had such an excellent experience with us! It's wonderful that our team provided attentive service and that your delivery was efficient and polite. Thank you for your high recommendation!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Went to a different Bensons store & was…

Went to a different Bensons store & was a different experience. We were spoken to as & when we needed not chased around the store. Keiran offered to show us the bed that helps tell which mattress you need, we wasn't offered this in another store. We had a great shopping experince & quite surprised at how quick delivery could be made

17 juni 2026
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We're so glad to hear you had a great shopping experience with us! It's wonderful that our team provided helpful assistance and showed you the mattress selection tool. We appreciate your positive feedback!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Great service from start to finish bed…

Great service from start to finish bed bought with matteress at castleford store excellent service in store highly recommend , delivery and service building the bed was excellent, quality of products is brilliant beautiful quality

12 juni 2026
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We're so pleased to hear about your excellent service from start to finish! It's wonderful that our team provided great service and that you love the quality of your products. Thank you for your high recommendation!

Team Bensons

Beoordeeld met 5 van de 5 sterren

From the moment we went into the store…

From the moment we went into the store at Glasshoughton Jim gave us 5star customer service to advising us on the best bed for us and pillows. The communication and follow up on the delivery date time etc was perfect all went according to plan and Nick and Steven were a credit to your company even helped me out my pictures back up on my staircase that were taken down to get the mattress upstairs thank you everyone I will recommend you to my friends and family 🏅🏅🏅

23 mei 2026
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We are so pleased to hear about your excellent experience with us! It's wonderful that our team provided such great assistance and that the delivery went so smoothly. We appreciate your kind words about our delivery service too. Thank you for your recommendation!

Team Bensons

Beoordeeld met 5 van de 5 sterren

Arrived on time very professional…

Arrived on time very professional curious and polite tidy and clean excellent

4 juni 2026
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We're so pleased our team was professional, courteous, and tidy. Thank you for your excellent feedback!

Team Bensons

Beoordeeld met 5 van de 5 sterren

First Rate Experience

From the first time we entered Bensons for beds in Freeport the staff Steve and Kieran were friendly and helpful, allowing us to wander assessing our choices before we sought their advice and knowledge, We then left to consider and returned the week later. It was Kieran we saw this time who was very helpful and we chose the divan we wanted. The delivery was on schedule and having been informed regularly of the orders status, two drivers delivered on the exact time and day, they were Jamie and Steven and again went out of their way to be friendly and careful in our home. All in all doesn't get much better than this in this day and age where customer service is lacking or non existent, thank you Bensons

20 mei 2026
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We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided helpful service, allowing you to browse and offering advice when needed. We're also glad the delivery was on schedule and that the drivers were friendly and careful. Thank you for your kind words.

Team Bensons

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, Jude very informative, very pleasant, not pushy, lovely experience

22 mei 2026
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Antwoord van Bensons For Beds - Castleford

We're delighted you had such a lovely experience! We appreciate your kind words about our informative and pleasant team.

Team Bensons

Beoordeeld met 1 van de 5 sterren

Transparent verbal information at time…

Transparent verbal information at time of purchase. Advised as purchased product assembly, delivery charge was free. Charge for delivery was made.

18 mei 2026
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Antwoord van Bensons For Beds - Castleford

We appreciate you sharing your feedback. We are concerned about the delivery charge discrepancy and will investigate this matter.

Team Bensons

Beoordeeld met 5 van de 5 sterren

Great service from buying in the shop…

Great service from buying in the shop until delivery 👍

17 mei 2026
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Antwoord van Bensons For Beds - Castleford

We're so happy you had a great experience from your purchase to delivery! Thank you for sharing your positive feedback with us.

Team Bensons

Beoordeeld met 5 van de 5 sterren

Great staff and amazing treatment.

Great staff and amazing treatment.
From the sales person to the delivery staff all was great.
From our first experience Steve at the Castleford store was brilliant. Helped us in every way. The whole experience was so easy. The quality of the mattress is outstanding and the bed itself is first class.

3 mei 2026
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Antwoord van Bensons For Beds - Castleford

We're happy to hear about the amazing treatment you received from our staff! It's great that everyone, from sales to delivery, provided a great experience. We're glad the whole process was easy and that you find the mattress and bed first class.

Team Bensons

Beoordeeld met 5 van de 5 sterren

Great experience

The staff in the shop were knowledgeable and informative, we were not rushed into a purchase but given time to select the mattress we wanted. Delivery was delayed by manufacturing problems but we were kept informed and a new delivery date given an stuck to. Delivery staff contacted me to tell me a delivery time. And they delivered into the bedroom as requested. Spot on team

3 mei 2026
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Antwoord van Bensons For Beds - Castleford

We're happy to hear that our shop team was helpful and patient while you chose your mattress. We appreciate you mentioning how we kept you informed about the delivery delay and that the team delivered into the bedroom as requested.

Team Bensons

Beoordeeld met 5 van de 5 sterren

Staff very helpful and very…

Staff very helpful and very knowledgeable

27 april 2026
Review zonder uitnodiging
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Antwoord van Bensons For Beds - Castleford

Thank you for the lovely feedback! We’re so pleased to hear our staff were helpful and knowledgeable — we really appreciate you taking the time to share this.

Beoordeeld met 5 van de 5 sterren

We were given the time to make the…

We were given the time to make the decision without being pressured.

22 april 2026
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Antwoord van Bensons For Beds - Castleford

We're happy to hear that you felt comfortable making your decision without any pressure from our team. Thank you for your positive feedback.

Team Bensons

Beoordeeld met 5 van de 5 sterren

Great service

Service was great from first ordering.Guy who served us was very helpful and had a lot of time to make sure we was ordering the correct bed,
Very helpful but a Wakefield Rugby fan lol

23 april 2026
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Antwoord van Bensons For Beds - Castleford

We're happy to hear that our team member was very helpful and took the time to ensure you ordered the correct bed. We appreciate your feedback and that you enjoyed your experience!

Thank you for your positive review – Lauryn at Customer Care 💜

Beoordeeld met 4 van de 5 sterren

Helpful assistant

Jim the in store assistant was very good and helpful. He phoned when he said he would and got me a great deal.

10 april 2026
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Antwoord van Bensons For Beds - Castleford

Thank you for your feedback! 😊 We’re delighted to hear Jim was so helpful, kept in touch as promised, and secured you a great deal — we’ll be sure to pass on your kind words,
Megan | Customer Care Specialist

Beoordeeld met 5 van de 5 sterren

The delivery team (Andy and Andy) were…

The delivery team (Andy and Andy) were professional and friendly. Could not have asked for more

17 april 2026
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Thanks so much! Andy & Andy will be delighted to hear this — double the professionalism 😊🚚
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist

Beoordeeld met 5 van de 5 sterren

Good job🤩🤩

Well informed about the products. Very happy with the service provided

27 maart 2026
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Antwoord van Bensons For Beds - Castleford

We appreciate your positive feedback and are so glad you were well-informed and happy with the service that we provided to you!

Team Bensons

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